Mediterranean Palace

O melhor do hotel é a localização e os funcionários, sempre prontos a ajudar. E, claro, o café da manhã é excelente. A praia municipal fica a 1 minuto a pé, frequente todas as manhãs. Espreguiçadeiras 6 euros a uma, os guarda-chuvas não servem para nada se pendurar a mala. O hotel em si não é nem digno de 4 estrelas. Talvez há 20 anos fossem 5, mas não agora. Mas a boa notícia é que fechará para reformas em janeiro de 2023, então você pode esperar voltar para um hotel reformado.

Já faz 15 anos desde minha última viagem a Tenerife e os comentários abaixo são baseados em experiências internacionais em hotéis cinco estrelas ao redor do mundo. Então aqui está o que experimentei nesta reserva:- Positivos 1. Processo de check-in/out rápido e profissional. 2. Acesso direto à praia pela área da piscina. 3. Buffet de café da manhã com opções de assentos internos e externos foi excelente. 4. Entretenimento noturno entre 21:00 e 23:00 horas foi bom. Negativos 1. Alocado R3101 na chegada e entrou para descobrir que a banheira estava extremamente suja e precisava de limpeza com solvente para remover grande acúmulo de sujeira de calcário ao redor da área do plugue (aproximadamente 200 mm de diâmetro). A causa raiz deste problema é um vazamento na conexão da mangueira do chuveiro que ainda precisa ser consertado. 2. A TV estava ligada e não podia ser desligada. Isso foi corrigido pela Manutenção, trocando as pilhas dentro do controle remoto. 3. O mecanismo do desentupidor da pia estava quebrado e me mostraram como remover o tampão diariamente depois que a limpeza do quarto foi feita. 4. O mecanismo de travamento da porta de correr da sacada está quebrado e é extremamente difícil de abrir/fechar. 5. Apenas uma, sim, uma toalha de piscina fornecida/hóspede na piscina por meio de um cartão de plástico que você deve trocar no bar de toalhas da piscina. Se você esquecer este cartão, será uma viagem de volta ao quarto. Dicas gerais de viagem. 1. O táxi do Aeroporto TFS para o hotel custa 25 euros cada trecho. 2. Hard Rock Cafe localizado ao lado (£££). 3. Ótimos restaurantes italianos, tailandeses, japoneses e britânicos localizados no segundo andar do complexo comercial do outro lado da rua do hotel (££££)

Curta estadia de 3 noites. Excelente localização e instalações do hotel. Equipe muito atenciosa e amigável, com uma menção especial para Jenya.

We’re here until 4th October. I’m mystified about the poor reviews. This is a smart modern, clean hotel. Well appointed bedrooms with VERY comfortable beds, lovely big pool and an excellent location on the Golden Mile. We’ve stayed at other 5 star hotels in Costa Adeje & I think this compares favourably.

Had a lovely time in Tenerife This hotel is fantastic and spotless Wonderful location everything is on your doorstep Fantastic pool area no problem getting a sun bed, free towels I'm sorry to say the one thing that lets this hotel down is the standard of food that is available it's simply not up to the standard of food that you would expect from a 5 star hotel so bad in fact that out of our 10 night stay we only ate twice in the restaurant at night and my wife only went for breakfast on one occasion I myself went for breakfast and the only thing that was palatable was the omelette, served by a very friendly young lady called Alejandro Attoro, The hotel did offer use the use of a courtesy room after we checked out as we had a late flight home for which we were greatful,so to summarise Great Hotel Great Location Great Poolside area Terrible food Yes I would recommend this hotel but only on a bed and breakfast ,as there are plenty of restaurants and fast food shops close at hand Finally if you have children and are looking for juice and other bits and pieces I would recommend using the shops set back up from the main ***** as you will find it about a third cheaper ENJOY LIFE IT'S TOO SHORT

We booked to stay in the med as we have stayed there so many times before and couldnt wait to see the new med but after a day of being there we transferred over to the Cleopatra (with the help from Deli). I am not a nit picker and always do honest reviews which this will be. Pool Where we sat, the white plasticcovering over the overflow kept lifting and breaking up this caused 2 people to slip and fall, one even cut his leg and even though there are 2 life guards on neither saw this (maybe they need to be more observent), the lady that fell reported it to them and he just came over and pushed it back into place with his bad foot but 5 mins later it happened again. Someone complaned at reception and maintenance came and clipped it back in but it didnt last. Due to this i didnt go in again as didnt want to gall myself. This is a lawsuit waiting to happen. Music round the pool. People are right there is no music but when the activties start well it is deafening and as for the evening entertainment that is a joke unless all the guests are deaf then there is no reason for it to be that loud, like i said we transferred over to the cleopatra and even then it was too loud to sleep till it stopped, god knows what it is like to sleep at the med. Lastly, if you fly jet2 you wont be dropped off at the med, we thought our driver had forgot to stop but no we had to be dropped at the family garden hotel which is further up the road, when i queried it with Amanda the rep she said the spanish law wont let them drop off there but i know when we use to come we were dropped and picked up just outside on the street. The hotel itself was lovely and fresh looking, even though paint is chipping but thats the guests being disrespectful and the bed was comfortable. For me there were too many cons to the pros and hence our transferring. There was more believe me but if i go on youll stop reading. If Med sort these few issuses out ( especially the pool area) then would come and try again as we always love it there

Beautiful hotel would recommend!! Food delicious and staff so helpful honestly this hotel blew me away. Rooms ate lovely and comfy. Staff cannot do enough for you. I recommend seeing the history show next door too. Just brilliant. Didn't want to leave

Came for my first all inclusive holiday loved a lot of it. They even brought a birthday cake to my room on the morning of my birthday when I was hanging. Would be good if the pool was open till later outside but nothing major. Had great service. Good food, good vouchers for restaurants. Great service from the receptionist Jenya who we had a few great chats with. Fast taxi service they provide and a beautiful view of the hotel was a great time

Had a wonderful stay here, no issues whatsoever. Can't beat the location, staff all very friendly and our room was immaculate with comfortable bed and fantastic shower. We had no issues with the food, it was mostly cooked fresh in front of us. The only small gripe would be paying for water with evening meal, the water machines are free of charge at breakfast but 3.6 euros for as bottle with evening meal. We would 100% return and are already looking to book for next year.