Hotelito del Mar Playa del Carmen

Avaliações do Hotelito del Mar Playa del Carmen

Hotelito del Mar Playa del Carmen

Avenida 20 Norte esquina con, C. 42 Nte, 77710 Playa del, Playa del Carmen, Quintana Roo, 77720, MexicoVer detalhes do hotel
Hotelito del Mar Playa del Carmen
Hotelito del Mar Playa del CarmenHotelito del Mar Playa del CarmenHotelito del Mar Playa del Carmen
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Avaliações dos hóspedes

4.5/5
Ótimo
57 avaliação
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.5
Atendimento4.5
Limpeza4.5
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Todas as avaliações(57)
Avaliações positivas(40)
Avaliações com fotos/vídeo(2)
Usuário convidado
Hospedou-se em nov 2024
Outros
5.0/5
Excepcional
Publicado em 23 dez 2024
The experience of the holiday over all was fantastic, and we have to thank the staff for making making so, comfortable rooms, and situated in quiet part of playa del carmen, nothing wasn’t too much to ask the staff where always there to help us, we definitely will be back, thank you again for making our holiday so amazing.
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Usuário convidado
Hospedou-se em jan 2024
Outros
3.0/5
Publicado em 4 fev 2024
I guess this hotel has to be reviewed on the basis that it is a very cheap place in the middle of a very expensive town. The pros are that it is in an excellent location with large, comfortable beds, good air conditioning, a large fridge, microwave and electric hob and a lot of storage space and has friendly staff. The cons are that it is very basic in terms of facilities, the rooms are small, there is very little equipment in the kitchen and it needs a proper deep clean ( there were cobwebs, the bed head was very dusty and there was a lump of hair stuck on the back of the loo door which other reviewers have mentioned). The rooms also have very thin walls and the staff have very poor English. Also the breakfast was pretty dismal and when we had to leave early for a trip before the time when breakfast could be brought to the room, they were not willing to put it in the fridge for our return. In conclusion it was sufficient for our needs since we planned to be out for most days and it was near lots of restaurants and the beach so good value for money.
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Usuário convidado
Hospedou-se em dez 2023
Outros
5.0/5
Excepcional
Publicado em 20 jan 2024
We really enjoyed our stay at the Hotelito del Mar for many reasons! The rooms are very spacious so instead of a room you get a small apartment with a lovely kitchen dining area and a nice bedroom with a comfy king bed. The apartment don’t have see view but there’s a lovely palm just outside. Air conditioning works well, good size wardrobe and good bathroom. Whatever you need extra you can just ask and the staff will give it to you. We stayed 10 days but we could easily stay longer as it was super comfy. Nice to come back to our nice little apartment every day and find it clean and tidied up by the maid. I travelled with my partner and little baby and we really needed to stay in a comfortable place and it was. The staff was super friendly and helpful and always super nice with our baby girl. Especial thanks to Gina, the receptionist, she has been super professional and at the same time kind, it felt to have someone to try on for everything for our all stay. The swimming pool also is very nice but unfortunately we didn’t use it as we were very busy doing trips and going to the beach . Playa it’s a great place for that and we made the most of it. If at any time of my life we will go back to Playa we will go back to the Hotelito. It’s in quieter area of Playa and it feels super safe. Thank you again! Martina, James and little India
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Usuário convidado
Hospedou-se em mai 2023
Outros
3.0/5
Publicado em 1 jun 2023
First of all, do not understand from where are coming all those good reviews. The hotel definitely needs better maintenance, the furniture is dated, not clean, and the sofa needs profound cleaning. Hotel staff is not especially nice and welcoming. They barely respond hello to you. If you do not leave enough tips for the maid, you will not receive a proper cleaning of your room. Everything in the room is counted, starting from cutlery. Literally, if you are 2 people, you get two forks, etc. There is no bottle of water waiting for you in the room or any other courtesy. Towels - I have never experienced such low-cost, washed towels in the worst hotel I have visited in my life (after drying all the cotton stays on your skin). The main lady from reception is very gossip, so do not think is the good image for the place. Overall, we were not pleased with the stay, and we will not recommend or come back and to Playa del Carmen as this place became not friendly place for tourists.
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Resposta da propriedade: Hello good day with pleasure I answer you why our guests rate us with such excellent reviews and the first is because they comply with the rules of coexistence, if I remember correctly you made your reservation for two people And when you came with extra people to your room and we charged you the extra person as are the rules and that made you feel offended and insulted. Our rooms are finished in Italian marble and kitchen and appliances very new, In utensils we have to have a normal control so that you know what we leave or what you need but I do not think that is a catastrophic issue, since it is normal for places that you rent a space that will let you know that they deliver you so that you do not have a dislike, although we appreciate very much that they leave tips to the waiters that would be ideal because it is part of their day to day, if the tip is not left they will continue to serve you with all the love and passion to their work believe me when I tell you that we are not that type of company where we give or do not give service if there is money involved, First of all is our work, our passion and commitment If at any time we fail with a towel or white do not take it personal it is better to go to reception and gladly solve an issue so that you continue enjoying your stay, it is a pity that you take a bad impression but in the future anywhere you go if the rules are met you will see that every experience will be incredible :)
Usuário convidado
Hospedou-se em dez 2022
Sozinho(a)
5.0/5
Excepcional
Publicado em 20 jan 2023
To me, the location is great — away from from the noise of la Quinta, yet still very close on foot. The staff at the reception was very friendly and reactive, as was the rest of the staff and the cleaning services. A special thank you to Selene and Gio for their advice and kind words during my stay.
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Usuário convidado
Hospedou-se em dez 2022
Casal
5.0/5
Excepcional
Publicado em 12 jan 2023
Would definitely recommend! Clean. Reasonable rates. Friendly and helpful staff. Great little roof top patio with pool and lounge area - watch the sunset! We were treated to one complementary room service breakfast. Location is great ＞ away from the hustle/bustle, but close enough to walk to lots of dining/5th Avenue, a large grocery store and banks. My only dislike was the firmness of the mattress - it was too hard for my comfort. Hope you get the chance to visit!
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Usuário convidado
Hospedou-se em out 2022
Sozinho(a)
5.0/5
Excepcional
Publicado em 19 nov 2022
Spacious and Comfortable Room Very good ACs, clean, frienfly staff, good kitchen, great location, there is a collectivo station close by, ask the staff for directions The breakfast is not good though, I skipped it. Still good value for money.
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Usuário convidado
Hospedou-se em jul 2022
Família
5.0/5
Excepcional
Publicado em 2 ago 2022
I absolutely loved my experience here! The kindness and courtesy of the staff is amazing 🤩 It’s clean and has a lot of comfort items to make you feel at home. Would definitely recommend and would certainly stay here again. 🤗
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Usuário convidado
Hospedou-se em mai 2022
Outros
5.0/5
Excepcional
Publicado em 15 jun 2022
I stayed for almost a month at hotelito del mar during May 2022. The room feels like a one bedroom appartment. It is very cozy, clean, with a functional kitchen. The location is great, you can walk everywhere and it is a very safe neighborhood. I guess what really stands out is the staff. Everyone in the hotel is super friendly and helpful, it feels like being at home. Thanks guys for making me so comfortable. Totally recommend Hotelito del mar!
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Usuário convidado
Hospedou-se em out 2024
Outros
5.0/5
Excepcional
Publicado em 28 nov 2024
La habitación muy bien con lo necesario para la estancia , cocineta , baño , refrigerador y limpieza , buena atención de la Señorita Sarai en recepción , tranquilo para dormír bien , sábanas y toallas limpias , solo me faltó subir a la alberca .
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Usuário convidado
Hospedou-se em set 2024
Outros
5.0/5
Excepcional
Publicado em 30 out 2024
Muy amables me encantó el lugar son personas muy respetuosas y un trato muy cordial me encantaría volver y que este la misma gente que me atendió los recomiendo 100% son muy acogedor y está serga de todo supermark y de el centro de playa del Carmen así que es ideal para todo
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Usuário convidado
Hospedou-se em mai 2024
Outros
5.0/5
Excepcional
Publicado em 9 jun 2024
Excelente atención de los recepcionistas, en especial Gina, muy amable y atenta. El servicio de los apartamentos son cómodos con lo justo y necesario. El servicio de habitaciones muy bueno, lo recomiendo para aquellos que quieran visitar Playa del Carmen y elegir un lugar de descanso acogedor.
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Usuário convidado
Hospedou-se em fev 2024
Outros
5.0/5
Excepcional
Publicado em 13 mar 2024
Estuve 5 días y me sentí como en casa, desde la recepción fuimos muy bien atendidos y asesorados en cuanto a restaurantes y lugares de interés, del apartamento ni se diga, hermosísimo, amplio y con todo lo necesario para pasar unos buenos días de estadía en Playa del Carmen
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Denise C
Hospedou-se em dez 2023
Casal
3.0/5
Publicado em 31 jan 2024
El lugar es muy bonito, muy limpio y la habitaciones ideales, la ubicación esta bien, puedes ir caminando a la 5a avenida y tiene restaurantes ricos cerca. Lo único pero Muy importante... las camas y las almohadas no son comodas, no dormimos agusto.
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Usuário convidado
Hospedou-se em dez 2023
Outros
5.0/5
Excepcional
Publicado em 9 jan 2024
El hotel es muy tranquilo, aseado y cuenta con todas las comodidades necesarias para una estancia muy cómoda, el servicio del personal muy amable y atento! Esta cerca a la 5° AV por lo que tienes acceso a ella fácilmente, pero la zona es muy tranquila por lo que no te molesta el ruido.
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