Avaliações do Newland Hotel

Barely make it as a place to stay. Facility, furnitures are all very old. The room I stayed seems like it’s been an awhile since someone last stayed in. Aircon have a very strong loudly smell when first on, took awhile for the smell to go off and it only blows in one area. Toilet floor is too slippery, elderly got to be really careful when using it. Soap and shampoo already have sediment in it. No hair drier, no dressing table. Hanger is wooden and already mouldy. There’s a gap between the wall and window. Curtain is dirty, floor is dirty, asians really cannot take it because we don’t enter our rooms with shoes on. Room is huge and spacious, but zero sound proofing. By the road, but not a lot of vehicles. With all that said, bedsheet is clean, got aircon, got provide toothpaste, toothbrush and there is breakfast provided, smooth check in and out so for a night stay is alright.

Very lousy service from the front desk. I booked online for one night ( 23/11-24/11/2024), and when I went to check in at 00:30AM, the front desk staff wasn’t there, leaving a note saying he will be back at 1:00AM. Then I waited til 1:00, the staff still didn’t show up, then I made many phone calls, just to get the reply said he will be back in 30 min. (1:30) Finally, the lousy staff came back with his lousy attitude, we finally check in. That was the worst experience I have in my life. Plus, the hotel’s phone number are not reachable. Very very bad, don’t ever book this lousy hotel to ruin your mood and holiday.