Avaliações do Ekho Lake House

Resposta da propriedade: Dear guest, Thank you for sharing your experience at our historic lakeside Rest House. We are delighted to hear that you enjoyed your stay and found our establishment to be beautifully restored and maintained. It's wonderful to know that you appreciated the serene location by Polonnaruwa's wewa and that you found our rooms to be well-appointed and comfortable. We take pride in providing a high standard of service, and we're thrilled that our team was able to make your stay enjoyable with their friendly and efficient hospitality. We're glad you enjoyed the dining experience in our gorgeous dining room with stunning lake views. It's fantastic to hear that you savored the delicious dinner options and found our menu to offer a variety of choices. We're also pleased that you had the opportunity to relax and enjoy a drink from the bar either in the lounge area or on your private terrace. Our proximity to the ancient sites and the museum makes exploring the area convenient for our guests, and we're glad you found it convenient for your visits. Thank you for considering our establishment exceptionally agreeable and beautiful. We hope to have the pleasure of welcoming you back for another memorable stay in the future. Warm regards, Nuwan Wijerathne GENERAL MANAGER EKHO LAKE HOUSE POLONNARUWA

Resposta da propriedade: Dear Guest, Thank you for taking the time to share your detailed feedback with us. We're thrilled to hear that you enjoyed your stay at our small boutique hotel with its stunning views over the ancient lake and its convenient location near the UNESCO Ancient City of Polonnaruwa. It sounds like you had some amazing wildlife sightings from the hotel! We're delighted that you found the restaurant to be excellent, with a variety of meal choices that impressed you during your three-night stay. We're sorry to hear about the issue with your room not being cleaned throughout your stay. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We will address this promptly to ensure it does not happen again. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another delightful stay in the future. Best Regards, Nuwan Wijerathne General Manager EKHO LAKEHOUSE POLONNARUWA

Resposta da propriedade: Dear Sir / Madam, We’re so happy to hear that you had a great experience at EKHO Lake House, Your review made our day. Our whole team works very hard to keep our guests happy. But we can only do it, thanks to amazing guests like you. Our team will be happy to hear that their hard work has paid off. Thanks again, and we hope to serve you again soon. Warm Regards, EKHO Hotels Management Team

Resposta da propriedade: Dear Guest, Thank you so much for your lovely review! We’re thrilled to hear that your stay at EKHO Lake House Polonnaruwa was magical and that you enjoyed the serene lake views and lush surroundings. It’s wonderful to know that our staff's attentiveness helped make your experience special. We truly appreciate your high recommendation and look forward to welcoming you back for another tranquil escape! Best regards, Nuwan Wijerathne EKHO LAKE HOUSE

Resposta da propriedade: Dear Guest, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the luxurious and spacious rooms, as well as the great view of the lake from both the rooms and the pool. It’s fantastic to know that our location was ideal for exploring Polonnaruwa and that our meals and staff met your expectations. Your recommendation means a lot to us, and we’re thrilled that you loved your stay. We look forward to welcoming you back for another luxurious experience! Best regards, Nuwan Wijerathne EKHO LAKE HOUSE

Resposta da propriedade: Dear Guest, Thank you so much for your fantastic review! We’re thrilled to hear that you had such a great experience and that you enjoyed the beautiful setting by the manmade ancient lake, as well as the fresh and scenic views. It’s wonderful to know that you appreciated the well-furnished rooms, the cleanliness, and the amazing 180-degree lake view from our restaurant. We’re also glad you enjoyed our fusion cuisine! Our team strives to provide attentive and helpful service, so we’re pleased to hear that they made a positive impact on your stay. We would love to welcome you back and hope you’ll have the chance to stay a bit longer next time! Warm regards, Nuwan Wijerathne EKHO LAKE HOUSE