Grand Hotel Kronenhof

The Grand Hotel Kronenhof, located in the Engadine valley in the Swiss Alps, is not just a Five Star Hotel, it’s officially a Five Star, Superior hotel. Why is that? For one thing, it’s the Swiss hospitality and the professionalism of the staff. The Reception staff and the Concierge make one very much at home as soon as a guest enters. In fact, Daniel Stauch, the Head Concierge/Guest Relations, is always very responsive to our questions and requests even before we arrive at the hotel. The superior service flows through reception, the concierge, the dining room, the bar, the spa and housekeeping. Every wish and need is promptly fulfilled with a pleasant smile. We have vacationed at the Kronenhof four times. Each time we arrive, we receive a royal welcome full of smiling faces. While a receptionist efficiently checks us in, our bags are whisked off to our room. The Kronenhof team is committed to making every guest’s stay a joyful, memorable event. My husband and I consider the Grand Hotel Kronenhof our home away from home. Among other awards, the World Luxury Spa Awards granted the Grand Hotel Kronenhof, the 2016 Global Spa of the Year award. The spa truly deserved that award. We enjoyed the water jets for every part of the body and the walk-through warm-to-cold stretch of pools, all of which are not only relaxing but also therapeutic for aching muscles and even burning nerves. The walk-through warm-to-cold stretch of pools cured the injured, burning nerves in my husband’s feet. It is a pleasure to close each day feasting in the Grand Dining Room, accompanied by the soothing sounds of a talented pianist, but be prepared to go on a virtual reality diet upon returning home! We could write a book about the Grand Hotel Kronenhof, but we will stop here. We’ll be back in 2025! The Houses

Can’t say enough good things about this fabulous place, has been said many times in the previous reviews, spa was one of the best experiences ever, attention to detail is incredible, the warmest of care and attention by the employees is the best.

Wonderful, a treasure, warm, a truly special experience. Old style but completely up-to-date facilities. Dining room is an adventure with professional, individual service. Beautifully presented dining with varied and interesting cuisine. Exquisite surroundings with beautifully appointed rooms and spaces. Highest recommendation from someone who has traveled most extensively. I. Steinman

We stayed in the Kronenhof suite which was beautiful and comfortable! The beds are perfect. It was very clean. The staff every which way were friendly and helpful. They even made a special batch of chocolate chip cookies (American Style) for my birthday. The breakfast buffet was great-with very strong coffee.

This is a 176 year old hotel in the grand European tradition. The hotel and grounds are magnificent. The public rooms have more area than our own house and are elegantly furnished. Our room was quite a nice size although the bed seemed slightly smaller than a queen size. The entire hotel was immaculate. The breakfast buffet was more than ample. The best part was the incredible level of personal service given by every member of the staff we encountered. Particularly enjoyable was the limousine that not only picked us up and returned us to the train station, but was also available for transport to other nearby locations. This is a destination hotel.