LordPhunk
14 de agosto de 2023
This hotel recently had a fire a few days before I was scheduled to check in. At no time did anyone from the hotel call me in advance to let me know that this was the situation in case I wanted to change or cancel my reservation. I found this at check in. The entire hotel smelled of electrical fire, the drop ceiling panels were missing, and electrical wires, lighting fixtures, and other cabling were hanging below in a seemingly unsafe manner. There were cardboard panels taped to the floor along the hallway on the first floor. At my time of arrival, the housekeeping services were either understaffed, or something else, but there were piles of laundry outside of many of the rooms on the second floor. I literally weaved my way around these piles to make it to my room. Thankfully, my room was in a tolerable condition, but it was not up to the standard with where I expect a Radisson hotel to be. The room itself was very basic, and there were visible marks on the walls where they needed repaired. Additionally, the mini fridge/freezer were not inspected prior to my arrival as I unfortunately found two bags of frozen breast milk in it when trying use the freezer myself. If it wasn’t for the fact that it was late in the day, and I was a few hours away from home, I would have requested a refund and found a better hotel, or just went home. Because of these experiences, I didn’t even try to use the pool, and I didn’t stay for the breakfast in the morning. Additionally, the front desk workers were not very engaging and seemed very inexperienced. I booked this hotel as part of my wedding anniversary celebrations, and I was very disappointed with everything. I paid almost $300 for this one night stay, and it was not worth it at all. This was a very poor experience overall, and I will not be returning to this hotel ever again.
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