Portals Hills Boutique Hotel

Awesome hotel, location, clean and luxury

AMAZING experience at Portals Hills Hotel! 5* service, beautiful location and the breakfast was delicious. We also did the "Yacht Experience" and it was incredible! We can't wait to go there again next summer with our team. David ComWorld A.

We stayed here for four nights and cannot wait to return.A beautiful stylish boutique hotel within walking distance to the port.Everything is run to perfection and the whole team make this place they’re like a family.We stayed in a penthouse suite which was beautiful and spacious.The pool area is lovely too.We had sushi at lunch which was delicious and a great wine list too.A buzzy vibe with music but a quiet area too if you want to chill.Added bonus is the complimentary mini bar with snacks and drinks super generous.We honestly cannot fault this beautiful hotel and will for sure be back.

This hotel has the wow factor. As soon as you walk into the lobby and see the stunning views over the pool towards the sea with everything spotless you are blown away. The staff are very friendly and attentive everywhere in the hotel. Top notch. The look of the hotel and atmosphere are really good and our sea view room was even better than expected. Would highly recommend.

The Portals Hills Boutique Hotel stands out as a paragon of hospitality and immaculate care. From the moment one steps into the lobby, the cleanliness is palpable, reflecting their stringent standards. Every corner of the hotel, from the well-appointed guest rooms to the polished common areas, is maintained with an exceptional eye for detail, ensuring a pristine environment that enhances the overall guest experience. The staff at Portals Hills are equally impressive, embodying professionalism and warmth. Each member is attentive, going above and beyond to cater to guests’ needs with a smile and an evident passion for service excellence. Their proactive approach in ensuring guest comfort and satisfaction is what truly sets this hotel apart, making each stay not just memorable but truly exceptional.

Fabulous hotel, staff and experience. Staff are friendly efficient and very eager to make your stay as best as it can be. Hotel is stylish and spotless. Rooms very comfortable and well equipped. Stylish pool area with views to the sea. Tasty food menu too. 5 min walk to local village with numerous restaurants. 10 min walk to beach and stylish marina area. I'm a fussy client yet could find no fault. Highly recommended

Visited several times, a firm favourite for our early October break. Excellent service, friendly staff and extremely clean. Well managed small hotel with lots of restaurants nearby. Will be returning again next year Gilbert & Valerie Miller

I've unfortunately had to make this review a 2* one because of the experience we had with the airport transfers (arranged, charged and supported by the hotel itself). I have tried to remedy the issue over the past few weeks but have been dismissed with each back and forth. These drives should be a trivial part of the tour but unfortunately the ones we booked through the hotel - via a company called TransferClass - ruined our arrival, departure and damaged a lot of good work the hotel did over the four days we spent there. The hotel would only offer this transfer company as a partner - they charge €200 each way for a 15 minute journey (market rate is €50 ew max) - on the way to the hotel, they packed the wrong seat for our 3 month old, so we had to stop at the office and refit a new one - when we got to the hotel the boot wouldn't open to get the luggage - on return, the taxi was 30 mins late - the seat was once again wrong and we had to hold our young baby in our arms It is such a shame that either end of the stay at Portals Hills reflects so poorly. The staff were broadly fantastic - especially the cleaners and receptionists - and the whole hotel vibe is sophisticated and boutique but baby friendly which we loved.

Thank you so much for the wonderful stay. The location was absolutely beautiful, and being within walking distance of the beach, which was incredibly clean and calm—something rare to find on Mallorca—made our time there even more special. The staff were very personal and attentive, always paying close attention to every detail, and we deeply appreciate their care. Many thanks for making our stay so enjoyable!