Usuário convidado
25 de novembro de 2024
We were booked into the hotel from 15-17 November 2024. The atmosphere was wonderful. The rooms could do with some fresh decor. I found it strange that next door there's a Mohair shop and also a weavery nearby, but that is not represented in the hotel. The hotel Wi-Fi service requires a ticket which is valid for 24 hours. Wi-Fi should be free for all guests, without any voucher numbers. We then opted for supper in the restaurant on both nights. On the 15th, my friend ordered steak, which she praised, but the chicken with mushroom sauce that I ordered was ordinary. On the 16th, our meal coincided with the SA vs. England rugby match. This was a disaster! There were no waiters in sight, and when we were eventually served, the food was cold and had to be sent back for reheating. The serving team gave a distinct impression that they would rather be watching the rugby. This was very disappointing for what I consider a prestigious hotel and not worth the extra money. The restaurant should be the centrepience with better menu options and top quality cuisine.
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