neil e
1 de setembro de 2024
We have just returned from 10 nights at R2 Bahai Kontiki. We’re a family of 4 with 2 kids (9yrs + 11yrs) and we really enjoyed our stay here. Our apartment (3105) was located on the bottom tier which was great. We only had to climb the 53 steps or cardiac hill if we were going to the pool or Biosfera shopping centre. Otherwise, it’s turn right for Mercadona supermarket, chica beach & old town or left for new strip & beach. The location can’t be beat. There appears to a lot more double rooms than family rooms so the hotel the majority of occupants are couples. Given this, there are no kids clubs but that suites our children’s ages. The deco is modern and reflects the photos we found online. The kitchen has a fridge, washing machine, microwave oven, hob (no dishwasher). You even get a dishcloth, tea towel, washing up liquid, ice cube tray and bin liners as nice little touches. Room service is every 2 days feels about right; fresh towels and floors swept each time. A really nice touch was being greeted by staff singing at our apartment on the morning of our daughter’s birthday. A card, chocolate cake & non-alcoholic wine was in hand. I can only assume they noticed her DOB on her passport when we checked in. Very impressed!! Whilst overall, our stay was good, there are still room for improvements….. Wifi - €2.50/day for 2 devices! Who charges for WIFI nowadays?? Whether you’re at the airport or McDonald’s, this is always free. Furthermore, I can get 25mb download speed when I step outside of my apartment or by the pool but when I step inside my room or the restaurant, it drops to less than 1mb. Coincidence or signal blockers to encourage paying for WIFI…. you decide. Air conditioning - we set the air con to 10C but the reality is that the lowest it can reach is 24C. This is great when it’s 35C outside because you feel the difference walking in. However, 24C is too hot and uncomfortable when trying to sleep at night. The reception staff were attentive and sent an engineer immediately. A device into the A/C unit and they explained it was reading 13C at source so they happy. However, there wasn’t any flow. When I placed my hand against the vents, I felt nothing. An asthmatic flea would more effect. A portable air con unit was promised but not delivered. We asked where this was every day for 3 consecutive days but we gave up in the end. Shower - cold water pressure is good but hot is very poor. You have a decision to make, a cold shower with reasonable pressure or a warm shower with one of the worst shower pressures I’ve ever seen. To put this into context, if I pointed the shower head to the ceiling, the water pressure wasn’t enough the reach 3-4” inches high. Beds - the mattresses are ‘firm’ and pillows ‘wafer thin’. After the first night, we requested 4 extra pillows which we used to double up to a standard pillow height. We slept much better after this. You can feel every movement with the firm mattress. If you fidget in your sleep, the o
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