Chosa Manglar Suites

Andrew and Jackie have created a one-of—kind place in an amazing part of Costa Rica! They are eager to help you get the most out of your stay and provide great info on things to do. So glad we chose to stay here for our time in the Osa Peninsula! It was a unforgettable experience!

I’ll go straight to facts. When I checked in, the lady at reception took my payment for a room in Chosa Manglar. Then, AFTER THE PAYMENT, she told me that she has 2 rooms available, one at the back and one at the front. Of course, I thought it was 2 rooms in Chosa Manglar, which corresponded to the price I paid, so I answered : ok I will have the one in the front so I can be closer to the raccoons (never even saw one but that’s not the point). So I got the room in the front and was really disappointed, it didn’t look like what I saw on the pictures of my reservation. The room was ugly, the tap barely working, the decoration almost non existent. I would never have paid more than 70 euros for that. The day after, she told me that I actually stayed in Palapa hut and not the Chosa Manglar I paid for. Palapa Hut is half the price of what I paid. I felt scammed. Why didn’t she tell me that there was a price difference between the 2 available rooms? If I knew, I would obviously have chosen the Chosa Manglar room I paid for!!! But she never mentioned the price difference, she let me stay in that cheap room even if I had paid double the price. No compensation was offered, only a rude attitude when I asked about a solution to this problem. I should have trusted all the negative reviews I have read about them. This lady is dishonest and only cares about making money. The rooms are bad and way too expensive. I have stayed in 12 different lodges in Costa Rica, all of them amazing, and this place was the only disappointment. To avoid!!! Worst customer service ever

This place lies in de mangroves, which makes this very good place to see a lot of animals which is nice. The staff is very pleasant and helpful! (They knew we wanted to see animals so when they saw something they pointed them out to us.) The rooms were very basic and ours a little damp. It was advertised as having a 'river view' but I wouldn't really call those mangroves a 'river but it was nice enough. We saw a racoon there :)

El peor lugar de costa rica, no volvería nunca y jamas lo recomendaría. Es una pesadilla, sucio con un trato pésimo por parte de la propiedad, la ducha es pésima, el baño en general es para entrar de puntillas, mucho bicho y cero mantenimiento,muy ruidoso…te cobran por todo como si la habitación fuera barata para lo que ofrecen. No debería ni ofrecerse en las webs.