Renaissance Paris la Defense Hotel

Avaliações do Renaissance Paris la Defense Hotel

Renaissance Paris la Defense Hotel

60 Cr Valmy, Puteaux, 92918, FranceVer detalhes do hotel
Renaissance Paris la Defense Hotel
Renaissance Paris la Defense HotelRenaissance Paris la Defense HotelRenaissance Paris la Defense Hotel
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1 noite

Avaliações dos hóspedes

4.1/5
Muito bom
54 avaliação
Avaliações verificadas
Agradável e bem localizado4.1
Comodidades4.1
Atendimento4.2
Limpeza3.9
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Todas as avaliações(54)
Avaliações positivas(8)
Avaliações com fotos/vídeo(2)
Avaliações negativas(2)
Usuário convidado
Quarto queen deluxe
Hospedou-se em out 2023
Viaje com amigos
2 avaliação
5.0/5
Excepcional
Publicado em 23 out 2023
Amazing staff and stay
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Usuário convidado
Quarto queen deluxe
Hospedou-se em nov 2024
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 5 nov 2024
房間還不錯,服務也蠻好的 離地鐵站離超市都蠻近的,挺不錯的, 就是衞生間的淋浴水龍頭小了點 裏面的環境比較好,
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Resposta da propriedade: Dear Mr Guest User,Thank you very much for this kind review.We are delighted to hear that you were satisfied with your overall experience at the Renaissance Paris La Defense Hotel.We are very pleased that you enjoyed our rooms and services, as well as the convenient location of the hotel near the metro station and supermarket. Our hotel is indeed situated in the heart of modern Paris, making it easy for guests to explore every corner of the city.However, we noticed that you mentioned the water flow in the shower was a bit weak, and we apologize for this. We will have this checked and ensure that it provides a more comfortable experience for our guests.Lastly, we are glad that you were pleased with the atmosphere of the hotel. Our décor features a modern style with industrial elements, and through contemporary exhibitions in collaboration with local street artists, we reflect the character of the surrounding community.We look forward to seeing you again soon.Best regards,Chekili Wassef, Guest Relation
Fanny Rvl
Quarto queen deluxe
Hospedou-se em ago 2023
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 26 ago 2023
Première fois en plein Paris il me fallait une chambre proche de la défense Arena. Je ne suis pas déçu en 5 min à peine on y est. Le centre commercial à quelques minutes à pied apporte également un véritable + Sans parler de l'hôtel, très beau, classe, le personnel est adorable. Ils ont répondu à toutes mes questions et inquiétudes. J'ai apprécié également les rafraîchissements à disposition. Et le photobooth c'est vraiment super pour un souvenir. Les chambres sont superbes et très propres J'ai laissé un mot aux femmes de chambre pour les remercier. Au vu de ma belle expérience je reviendrai sans hésiter. En arrivant de Montparnasse il y a 30 min en métro 2 changement et on y est. Vraiment d'une facilité Je suis plus que satisfaite 🎉
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6/7
CeciliaHwang
Executive Queen, Guest Room, 1 Queen, Free Wifi, Top Floor
Hospedou-se em dez 2023
Negócios
28 avaliação
4.0/5
Muito bom
Publicado em 15 jan 2024
還可以吧,比較簡單簡潔的風格,地理位置還可以,旁邊就有大型shopping mall,總的來説還算滿意。
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Resposta da propriedade: 尊敬的客户,感謝您的反饋!我們很高興您對我們酒店的簡潔風格以及地理位置表示滿意。附近有大型購物商場確實為您提供了便利。總的來説,我們很高興您對您的入住體驗感到滿意。期待您的下次光臨,再次感謝您選擇我們的酒店!誠摯問候,
Usuário convidado
Quarto queen deluxe
Hospedou-se em out 2022
Negócios
7 avaliação
2.5/5
Publicado em 17 out 2022
前台傲慢,且管理混亂沒有沒有責任心。入住三天,第一天忘記打掃房間,晚上回到酒店發現後交涉,遲遲不來,最後只是送了浴巾來換。第二天提醒打掃,説好了時間,回酒店發現仍未打掃,又一通交涉,前台一開始居然讓坐在大堂等他們打掃,問是否有其他地方坐,回答酒廊是給白金以上會員的。使用洗衣服務,説好週六早上9點以前送洗,同天晚上會送回,左等右等沒送到。週日一早再次交涉,説雙休日休息要週一送。到前台直接解釋查找,説衣服找到了,一會兒送。結果到週日晚還是沒送,最後自行去前台捧着衣服回房間。關鍵前台覺得這些都不是問題,非常輕描淡寫,都是通知了其他部門,是別的部門沒做好。管理水準讓人無語。想要申請延到130退房,前台有一次説這是白金卡才能享受的,要麼就加錢……早餐的水果也不新鮮。幾年前入住時雖然房間破一點,但服務還是符合基本標準的。這次徹底無語,拉黑,不會再住了。
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Usuário convidado
Quarto twin deluxe
Hospedou-se em set 2024
Viaje com amigos
19 avaliação
4.0/5
Muito bom
Publicado em 15 set 2024
衞生條件一般
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Resposta da propriedade: Dear Guest,Thank you very much for choosing to stay at my hotel and for your detailed feedback!We sincerely apologize for the general condition of our cleanliness that you experienced. Please know that our rooms are provided with daily cleaning services, and we offer options for light cleaning without chemical products or even no service at all. We will take your feedback into account as we strive to improve our services.We hope you enjoyed the convenient location of the hotel, situated in the heart of modern Paris, which provides easy access to iconic attractions and direct public transport hubs.We sincerely look forward to your next visit! Wishing you a wonderful day!Chekili Wassef, Guest Relation
Usuário convidado
Quarto twin deluxe
Hospedou-se em jan 2024
Negócios
19 avaliação
5.0/5
Excepcional
Publicado em 19 mar 2024
位置很好,下次還會住
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Resposta da propriedade: Dear Guest, Thank you for your kind review of your recent stay at our hotel.We are very pleased to know that you were pleased with the location of the hotel, which is indeed a highlight of our hotel, which is ideally situated close to the Paris International Convention Centre as well as to direct public transport hubs, providing guests with convenient access to prestigious attractions.We regret any inconvenience you may have experienced during your stay, but please be assured that we are always committed to providing our guests with excellent service and a comfortable stay.We look forward to seeing you again in the future.Best regards,Chekili Wassef, Guest Relation
Usuário convidado
Quarto twin deluxe
Hospedou-se em nov 2022
Negócios
4 avaliação
5.0/5
Excepcional
Publicado em 10 fev 2023
衞生環境乾淨整潔舒適,服務態度很好👍設施齊全,周邊環境不錯👍
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