Gemma Resort

Staying at the Jema Resort Hotel is incredible! I can note that the food was delicious, of course, it all depends on your taste, but in general, the food of Italian cuisine and you will definitely not stay hungry, the rooms are clean and cleaned, not the latest repair but for a comfortable stay there is everything. Animation is at the highest level, I loved this team from the first days, Lera, Zika, Sosta and Bondok you are the best, incredible shows and contests. I am 100% satisfied with my vacation, I recommend everyone to visit Gemma Resort❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

We stayed at the resort for a week with my family. The hotel was very clean, beautiful and cosy. The staff were the most kind, helpful and humble people. Our stay was very pleasant, the beach was beautiful and clean, the food was delicious and it was perfect if you wanted a peaceful vacation but it is also very enjoyable for kids. Thank you, we highly recommend.

Thank you for a wonderful vacation. The rooms were large, comfortable and always tidy. I can say that the food was amazing, the hotel service excellent, everyone always smiling and caring. I must not forget to thank the animation team of MG, it was amazing with wonderful people they were very nice thank you Noura, Bondok and Zeka. I spent an amazing time with you, not a single day was boring. I will definitely come back to Gemma resort.

We had an absolutely amazing time at Gemma Resort. The rooms were spacious and spotless, with great décor and crisp bed sheets. The buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Everything was flawless and All thanks goes to Mr. Mahmoud Amer the Reception Manager for the expectacular hospitality.

Staying at Gemma Resort was one big disappointment. What was supposed to be a relaxing getaway turned into a collection of absurdities and a prime example of discriminatory treatment towards guests. Pool bar: The alcohol was so watered down it felt like drinking tap water might have been a better option. The staff were rude and unhelpful, but the real insult came when watching the Italian guests being treated like royalty. They received coffee from an actual espresso machine, while the rest of us were served something from a machine that barely resembled coffee. Main restaurant: The restaurant staff acted like you were a burden if you weren’t Italian. Decent treatment required tips, and even then, it was hit or miss. The food selection was laughably small, especially when the hotel wasn’t fully booked, and hot dishes weren’t replenished regularly. To top it off, they often shut the restaurant an hour early, as if opening it at all was doing us a favor. The room: The room that was meant to be a haven offered a “breathtaking” view… of the desert and a construction site. The fridge was noisy and barely functional, with an iceberg-sized chunk of ice inside. Only one outlet by the bed made charging devices an inconvenience, and cleaning was done so superficially you’d think they were counting on the room to clean itself. Overall impressions: If you don’t speak Italian, good luck. The staff spoke fluent Italian but struggled with basic English, making even simple requests a challenge. The entertainment? Entirely in Italian, leaving the rest of us feeling like spectators at a show we didn’t buy tickets for. As the cherry on top, the hotel operates on its own time zone (+1 hour to local time), which only added to the chaos. In summary – Gemma Resort blatantly favors Italian guests, treating everyone else like second-class customers. Poor service, mediocre food, neglected rooms, and a general lack of professionalism make this “resort” a farce of a holiday destination. Save yourself the trouble (and money) and choose a hotel where every guest is treated with respect, not just those who speak the “right” language.

We are so happy spent our holiday in Gemma hotel!!!! It's our first time in Egypt. Very good room, thanks for housekeeping, they do a lot! Food- amazing and fresh! Shef cooking very tasty. Also we like big territory of hotel big pool and beach, it's Very nice luxury place! Sea perfect!! Animation team - funny guys! ((Sorry if I write wrong your names )) Zeka, Bondok, Noura, Cash - people who not just funny, they very smart guys, sportive, communicative, you can talk with them, spend nice time, open any conversation. They smile - and it's perfect. Guys be like this all the time, we will miss you so much and wish you all the best ❤️