debbiequested
19 de janeiro de 2025
We have just returned from the Caribbean world after staying for the week after a Nile cruise and loved every minute. The staff are excellent and strive to make your stay as good as possible, everyone welcomes you with a friendly smile, the gardeners work really hard to keep the garden immaculate, the cleaning staff never stop cleaning and the restaurant staff work tirelessly, replenishing food, serving drinks and clearing tables. Reception staff were always helpful and cheerful. The activity staff are a lovely group and encourage you to join in but don’t push it if you don’t want to. One of our party was unwell, the staff organised food to take to the room and made special drinks to help ease their cough. The food was varied and well cooked, we tried all but two eateries and all were good, we favoured the beach bar for lunch where pizzas and kebabs were served. The rooms are large and cleaned daily with clean towels and replenished toiletries, everything worked well, there are two English channels on the tv which was good. The beach is long, we walked the length most days and clocked up about 10000 steps, there are plenty of sun beds on the beach and also round the pools. The only complaint is there is no WiFi, it says free WiFi in reception but this is very hit and miss, it is also very expensive to buy their WiFi, 45 euros for 10 days, I had an eSIM on my phone so was able to access data but I do feel there should be free wifi in all areas, having said that I would defiantly return and would recommend this hotel.
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