Usuário convidado
18 de novembro de 2023
We stayed in Oceans Two for 12 nights after getting a good rate through the ******* website. The hotel describes itself as a “Boutique Hotel” with a four star rating and in my opinion both the description and rating is misleading. However let's start with the positives; the hotel is well situated overlooking Manuel Antonio National Park with fantastic views, especially from its sky terrace. It is fairly easy to get to the beautiful Biesanz Beach via the path in the grounds of the sister hotel “Shana by the Beach”. Shana’s path is less steep and slippery than the public path and Oceans Two will take you to the top of the path in a golf cart if you request it. There are also a number of good restaurants within walking distance of Oceans Two, but be aware Manuel Antonio is very hilly and the road up the hill to the restaurants is very steep! Also be sure to carry a torch/flashlight if walking the road at night so you can be seen by the drivers of vehicles using the road (there are no pavements/sidewalks). Another positive of the hotel is the friendly staff, especially Ada and Jorge and nothing was too much trouble for them. So why do I say the hotel doesn’t deserve its boutique/four star rating? The hotel décor is dated and tired, the reception is dark with a mish mash of furniture, art and strange slogans. The pool is small and the pool toilets were closed. The lovely sky terrace has tables, chairs and sunbeds, but absolutely no shade! Our “Superior Room” was comfortable enough, but the bathroom was in need of redecoration, had a cheap plastic toilet seat, the shower was not of the quality you’d expect and the hot water failed on at least four occasions during our visit, the keycard system rejected one of our two keys at some point every single day of our stay requiring a trip to reception the have them reprogrammed. The room lacked sufficient storage, with nowhere to stow suitcases. The leather couch was old and really uncomfortable and the TV/entertainment system difficult to operate. The air conditioning worked well, the room had a decent sized fridge and a mini kitchenette, which a small coffee machine, but their were no free coffee pods so each coffee was charged at $2. The room has a decent sized balcony with a polycarbonate roof and two table and chairs. The roof had been repaired in one place, but with corrugated iron, which again is not in keeping with a four star hotel. They are building two luxury villas opposite the hotel, whilst I realise the hotel has no control over this it does spoil the view a bit and reduced privacy on the balcony and probably reduced the amount of wildlife around, although we did see plenty. My main criticism of the hotel is that it currently has no open restaurant or bar. You could order food from Shana by the Beach and have it brought up in a golf cart and Breakfast was taken at Shana each morning. The pool bar was supposedly open but we never saw it attended. Our friend Jorge got the key
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