Decameron Panaca - All Inclusive
1 noite
Quartos e hóspedes
1 quarto, 2 Adultos, 0 Crianças
Todas as propriedades em Quimbaya

Decameron Panaca - All Inclusive

Vía A Panaca #Kilometro, 630004 Quimbaya, Quindio, Colômbia
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Com ótima localização em Quimbaya, Decameron Panaca All Inclusive fica a 1,1 km de Panaca e a 21,4 km de Parque Nacional do Café. Esta propriedade com tudo incluído fica a 45,1 km de Valle del Cocora e a 46,6 km de BioParque Ukumari.Mostrar mais
Garantimos o melhor preço
hotel overview picture
3.9/5Bom·Limpeza: 3.9
Todas as 57 avaliações
Comodidades
Piscinas externas:SaunaSpaSala de massagensGinásioEstacionamento privadoGrátisTraslado do aeroportoReceção 24 horasDepósito de bagagensBar
Todas as comodidades
Arredores
Aeroporto: Armênia
(38,4km)
Aeroporto: Santa Ana Airport
(42,4km)
Ponto de referência: Sede Administrativa Panaca
(580m)
Mapa

Quartos

Avaliações dos hóspedes

Comodidades

Políticas

Quarto standard
1

Quarto standard

1 Cama king size
Tem janela
Não fumante
Detalhes do quarto
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Quarto standard quádruplo
1

Quarto standard quádruplo

2 Cama de casal
Tem janela
Não fumante
Detalhes do quarto
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Quarto triplo standard
1

Quarto triplo standard

1 Cama king size e 1 Cama de casal
Tem janela
Não fumante
Detalhes do quarto
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DOUBLE Double standard
1

DOUBLE Double standard

1 Cama king size
Tem janela
Não fumante
Detalhes do quarto
Verificar disponibilidade

Avaliações dos hóspedes

3,9/5
Bom
57 avaliações
Avaliações verificadas
  • Limpeza3,9
  • Comodidades3,9
  • Agradável e bem localizado3,9
  • Atendimento3,9
Média para propriedades semelhantes em Quimbaya
Mais mencionados
X‍i‍m‍e‍S‍2‍0‍1‍4‍5
22 de março de 2024
We stayed at Decameron Panaca from March 11-13. The hotel is beautiful, clean and well maintained. There are many activities for the kids e.g. pony rides, milking cows, feeding baby goats and baby pigs plus the walk to the Panaca park is short and the entrance fee is discounted if you are staying at the hotel. The highlight for me was the food. Absolutely delicious. We had steak twice snd it was cooked to perfection. The swimming pools are bi and well maintained. The rooms are big and while there is no AC, we didn't need it since the ceiling fan was enough. We travelled with my mom who has mobility issues. The hotel provided a wheelchair and I was pleasantly surprised to realize that all areas of the hotel are wheelchair accessible. A big plus! We truly enjoyed our stay and we will definitely come back!
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N‍u‍r‍y‍ ‍G‍i‍o‍w‍a‍n‍a‍ ‍E
6 de dezembro de 2023
The hotel closes its recreational activities at 7:pm, such as the pool, board games, gym, jacuzzi, and cannot be enjoyed after 7:pm. Generally you take the tickets to the Panaca park and your visit is until 4:30pm which is the last show, therefore if you want to return to the hotel to enjoy its activities it would be in the afternoon which are no longer available. The restaurant during my stay only offered one protein option which ran out very quickly. For what you pay and cost the hotel, and my experience during my stay I do not recommend it nor will I return to that hotel.
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E‍u‍g‍e‍n‍ ‍M
2 de setembro de 2023
Hotel is ok but customer treatment a full disaster. I have booked via the Homepage Decameron.com. After finalizing the whole trip we decided to stay one day longer. We contacted the customer support. They confirmed us the additional day with 153 UDS. We confirmed the change, and we got not feedback anymore. We thought ok we still can manage that in the hotel and pay it there. Nobody felt responsible. In the hotel the manager said they are not responsible, and they have different rates and they have no ties with Decameron. We had to call a Colombian hotline. It was a full disaster. Finally, they charged us the double for the day close to 300 USD. Never ever I will recommend DECAMERON.
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J‍ ‍C
19 de agosto de 2023
We were really excited about the hotel so we booked 2 rooms …. As I was reading some reviews prior to arriving I didn’t think the check in process could possibly be that bad and I was wrong it was worse than the reviews had explain 1.5 H Let me be extremely clear there was no line Any issues I had to resolve I had to contact the reservation call center directly in another city Then they wanted to speak to the agent themselves so they proceeded to take my cell phone to a back room and discuss some things with the person in charge which was not in the front desk So they took my cell phone in the back room for 20 minutes which was pretty unconventional I am a national Colombian who lives in the US for a long time I have travel to other hotels in the area and always had a great experience However this is totally different Not your typical professional and pleasant experience Wanted to give this one a shot because it’s right next to the park that I wanted to take my kids to The marketing campaign is great They offer you an all inclusive experience And speak about their wonderful restaurant which you can only make reservations to if you are giving a special pin after you check in however you’re only allowed to try to make reservations for the second day you’re here due to the fact that they have to be made at 8 AM I was ready at eight on the dot as I was told to do so by the front desk staff I was able to select my reservation one minutes after the portal open and it was already all booked The only other options are some very mediocre buffet I asked about the protocol for food allergies and you told me they are prepared to accommodate and offer a safe meal Unfortunately that was not the case they told me they were making the food in the back but I saw them come to the front of the line and take all the ingredients that everybody was using by the peanut products that they had nearby by I spoke to the manager about it then he told me he cannot have full control he advised them to do something but once he turned around they did something else … sounds like a poor excuse finally they went in the back and use separate ingredients to minimize the chance of cross contamination which I was very grateful that he finally got to eat a meal That was the last time we ate at the hotel because we didn’t feel the protocol they had in place was practical or safe Being that one of my sons has a peanut allergy it was not a good scenario Furthermore as I explained earlier the food choices were very mediocre Rest of the staff was very cordial There is no bottles of water in the whole hotel except in the boutique which they overcharge for They give you one bottle of water per room which is what you need to use for brushing your teeth as they have a large sign next to the sink that says do not use this water for drinking If you come to drink alcohol all inclusive you may have a different experience however we’re not drinkers and we came on a family trip so the whole in
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
1 de junho de 2023
I have been to other Decameron hotels in the past and usually love them. This time coming from the US. PROS: food was great and abundant. Very good Colombian and international staples with a very relaxed atmosphere. Great tasting snacks are available between meals. So essentially good food available all throughout the day. Complementary open bar ready available with very friendly staff. 2 good pools, large one can be crowded at times and has little sitting space. Good non-intrusive recreation. They have free pony rides and let you collect fresh eggs, milk cows and feed baby farm animals following the PANACA theme. Great for kids. Good but not great experience. Ready access to PANACA and complementary shuttles to the nearby other Decameron Hotel, airports and other attractions. Games (ping pong, Rana, corn hole) are available near the pool area but you have to sign your life to get them and hear a reminder of how you would get charged if you don’t return items on their schedule. CONS: no one tells you but pony rides need reservation the day prior. Limited access to pool towels, you are “allowed” one pool towel change per day and have to carry the towels with you if you visit the other available hotel. Activities at other nearby hotel need reservation. Front desk staff seems overwhelmed with their complex processes to care about your experience and their assistance is inconsistent. Concierge staff (Decameron adventurer) is rude, passive aggressive and unhelpful across the board, has little regard for your experience and more for their rules and complicated processes. Hotel policies and processes seem to be made to protect themselves from guests stealing their towels/games/other items, leaving without paying and cutting costs on wristbands and other supplies which creates a constant annoying atmosphere of distrust in you asa a guest. Wifi access is limited to 4 devices per reservation regardless of how many rooms and how many people in your party. Rooms have minimal power outlets available to charge your devices. There is no air conditioning, rooms have a fan but power goes out when it rains, prepare for sweaty nights. SUMMARY: overall good but not great experience. Great food and experiences which make this trip worth doing and maybe even repeating. Very friendly staff outside the front desk and concierge but prepare for a poor and passive aggressive experience in these 2 areas. For a place that should be a staple of the country overall experience should be much better.
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J‍u‍a‍n‍ ‍C‍a‍r‍l‍o‍s‍ ‍R
16 de novembro de 2024
Excelente lugar para estar muy relajados y tranquilos en contacto con la naturaleza..!!! Muy recomendado este destino para conseguir tranquilad, naturaleza, buena alimentación, excelentes instalaciones … Buenos precios y una atención EXCELENTE.!!
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M‍a‍r‍í‍a‍ ‍P‍a‍u‍l‍a‍ ‍R
19 de outubro de 2024
Súper recomendado para ir con niños, tienen actividades con animales en las mañanas de ordeño , alimentar a cerditos y cabras , paseo en pony. La comida es rica, habitaciones son grandes y muy cómodas , los shows nocturnos son buenísimos y variados . Siempre hay planes para hacer en familia: juegos de mesa , Ping pong , piscina , parque de niños , billar . Una de las ventajas es que comprando en el hotel el brazalete para parque panaca sale más económico y puedes entrar al parque durante los días de la estadía , es solo cruzar un puente y ya estás en parque panaca . También es posible ir a disfrutar del hotel decameron Heliconias . La atención del personal es increíble , muy atentos y serviciales . Volvería sin lugar a dudas .
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J‍u‍a‍n‍ ‍P‍a‍b‍l‍o‍ ‍V
2 de agosto de 2024
Disfruté mucho la estadía. Excelente comida y buenos cocteles. Como el área es muy grande, algunos compañeros se quejaban que les tocaron habitaciones muy alejadas. A mi me tocó una ubicación privilegiada, con un balcón hermoso y vista a las montañas cercanas.
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K‍a‍r‍e‍n‍ ‍K
30 de julho de 2024
NO PIERDA SU DINERO. Pagamos 3´500.000 (850 dólares) por dos habitaciones por 1 sola noche. Cada habitación se suponía que era de 4 personas. La primera estaba bien, la segunda tenia una cama queen y una individual. Nos tocó discutir media hora hasta que lo solucionaran. No es un all inclusive. Es un restaurante con buffet. Si tienes hambre a una hora q no es la estipulada no puedes hacer nada. No hay room service. Por el precio esperábamos otra cosa. La comida pasable. Algunas cosas ricas otras no tanto pero no tuvimos problema con la comida. Lo que realmente me molestó fue el PELIGRO de los pisos de las habitaciones. Son super resbaladizas. En mi habitación me caí yo y terminé con la manó inmovilizada y mis dos hijos. Cuando fui a quejarme me dijeron que nunca recibían quejas sobre eso pero camino a la enfermería me encontré con dos señoras que se quejaban de lo mismo. Realmente peligroso. El administrador muy querido intentó ayudarme y me ofreció volver a trapear mi piso, estuvo muy atento pero por un hotel de esas características yo no pagaría ni la mitad de lo que pagamos.
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Comodidades

Piscinas externas:
Spa
Ginásio
Bar
Restaurante
Sala de conferências
Restaurante
Restaurante
Não há informação adicional disponível
Mais comodidades
Internet
Piscinas externas:
Estacionamento
Privado (exclusivo para hóspedes) disponível Estacionamento no local. Não é preciso reservar.
Transporte
Serviços de recepção
Idiomas falados
Jantar
Saúde e bem-estar
Atividades
Áreas públicas
Serviços de limpeza
Instalações para crianças
Serviços comerciais
Acessibilidade
Segurança

Políticas da Propriedade

Horários de check-in e check-out
Check-in: 15:00 – 17:30
Horário de check-out: antes de 12:00

Horário da recepção: 24/7

Políticas para crianças
Crianças de todas as idades podem se hospedar neste hotel.
Taxas adicionais podem ser cobradas para crianças que utilizem as camas existentes. Adicione o número de filhos para obter um preço mais preciso.

Berços e camas extras
Entre em contato com o hotel para obter informações sobre as políticas de berços e camas extras.

Café da manhã
TipoContinental
EstiloBuffet
IdadeTaxa
Adulto
Entrar em contato com o hotel
As taxas adicionais de café da manhã não estão incluídas no total e precisam ser pagas na propriedade.

Animais de estimação
Não são permitidos animais de estimação

Requisitos de idade
O hóspede principal que fará o check-in deve ter pelo menos 18 anos.

Pagamento no hotel

  • Em dinheiro

Descrição da propriedade

  • Número de quartos: 75
Com ótima localização em Quimbaya, Decameron Panaca All Inclusive fica a 1,1 km de Panaca e a 21,4 km de Parque Nacional do Café. Esta propriedade com tudo incluído fica a 45,1 km de Valle del Cocora e a 46,6 km de BioParque Ukumari.

Relaxe no spa de serviço completo, onde você pode desfrutar de massagens. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, uma sauna seca e uma academia. Esta propriedade oferece comodidades como Wi-Fi de cortesia, loja de presentes/banca de jornal e serviços de casamento.

Esta propriedade é all-inclusive. Os preços incluem as refeições e bebidas consumidas nos restaurantes do hotel. No entanto, pode haver cobrança para alguns restaurantes da propriedade, alguns pratos e bebidas especiais e outras comodidades. Saboreie uma especialidade do La Estancia, um dos 2 restaurantes nesta propriedade, ou hospede-se no local e aproveite o serviço de quarto. Feche o fia com uma bebida refrescante em um bar/lounge. Buffet de café da manhã grátis é servido diariamente, entre 7h e 10h30.

As comodidades presentes incluem um business center, balcão de recepção 24 horas e armazenamento para bagagem. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível quando solicitado) e estacionamento grátis sem manobrista no local.

Sinta-se em casa em um de nossos 185 quartos. Os quartos possuem varandas particulares. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres e ventiladores de teto. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.

Perguntas frequentes

Quais são os horários de check-in e check-out do Decameron Panaca - All Inclusive?

O horário de check-in do Decameron Panaca - All Inclusive é às 15:00 e o horário de check-out às 12:00.

Quais comodidades e serviços o Decameron Panaca - All Inclusive oferece?

O Decameron Panaca - All Inclusive possui as seguintes comodidades e serviços muito requisitados: Piscina, Sauna, Spa.

O Decameron Panaca - All Inclusive tem piscina?

Sim, o Decameron Panaca - All Inclusive tem piscina.

São permitidos animais de estimação no Decameron Panaca - All Inclusive?

Não, animais de estimação não são permitidos no Decameron Panaca - All Inclusive.

O Decameron Panaca - All Inclusive oferece café da manhã?

Sim, os hóspedes que ficam no Decameron Panaca - All Inclusive podem desfrutar do café da manhã durante a estadia. As opções de café da manhã incluem: Continental.

Qual o preço da estadia no Decameron Panaca - All Inclusive?

Os preços no Decameron Panaca - All Inclusive estão sujeitos a alterações conforme as datas, política do hotel e outros fatores. Para ver os preços, pesquise as datas em que deseja se hospedar no hotel.

Como faço para ir do aeroporto mais próximo para o Decameron Panaca - All Inclusive?

O aeroporto mais próximo é o Armênia, e fica a cerca de 1 hora 4 minutos de carro desde o hotel (38,4km) do hotel.

Qual é a política de cancelamento do Decameron Panaca - All Inclusive?

A política de cancelamento do Decameron Panaca - All Inclusive varia conforme o tipo de quarto e as condições de reserva.

Sobre esta propriedade

Aeroporto mais próximoArmênia
Distância do aeroporto38.4KM
Classificação de hotéis por estrelas3