Sutera Sanctuary Lodges at Poring Hot Springs

Avaliações do Sutera Sanctuary Lodges at Poring Hot Springs

Sutera Sanctuary Lodges at Poring Hot Springs

Poring Hot Springs & Nature Reserve, Kinabalu National Park, Ranau, Sabah, 89300, MalaysiaVer detalhes do hotel
Sutera Sanctuary Lodges at Poring Hot Springs
Sutera Sanctuary Lodges at Poring Hot SpringsSutera Sanctuary Lodges at Poring Hot SpringsSutera Sanctuary Lodges at Poring Hot Springs
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Avaliações dos hóspedes

4.3/5
Muito bom
54 avaliação
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.2
Atendimento4.3
Limpeza4.4
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Todas as avaliações(54)
Avaliações positivas(51)
Avaliações com fotos/vídeo(28)
Estadia excelente!(27)
Equipe acolhedora(12)
Ótimos quartos(10)
Limpo e arrumado(9)
Localização conveniente(6)
Ambiente elegante(5)
Cama confortável(3)
Avaliações negativas(3)
Amen Choi
Quarto de Hostel Serindit com uma Beliche
Hospedou-se em nov 2024
Família
6 avaliação
4.5/5
Ótimo
Publicado em 20 nov 2024
The staffs are nice and the hotel is clean! Located next to the main attractions of Poring, the hotel provide a pleasant stay for the night. Note that you will have to share the living area and washroom with other people living in the facility.
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Abdul Rahim
Lodge na Selva
Hospedou-se em jul 2024
Casal
3 avaliação
4.7/5
Incrível
Publicado em 1 ago 2024
Accommodation was excellent but it should have booked together with private pool.
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Resposta da propriedade: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
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Usuário convidado
Vila das Palmeiras
Hospedou-se em dez 2024
Família
4 avaliação
5.0/5
Excepcional
Publicado em 5 jan 2025
We enjoy the stay in nature. There is no wifi but our own phone internet is working fine. We came with own car as it is distantly located from ranau town or kundasang. The cleanliness is great, beddings are comfortable.
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Usuário anônimo
Seraya Suite
Hospedou-se em mai 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 31 mai 2024
Thanks SSL. We truly have our pleasant stay here! Excellent greeting & very friendly Staff to guest. There is plenty Parking for guest. Room superB with clean & complete toiletries provided, water pressure is good & have water heater. Great location, nearby to hot springs Poring & others outdoor activities. Environment at night really quite & more privacy.. Relaxation at its best. We Definitely want to come back again Stay here SSL! Xo~
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Resposta da propriedade: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
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Usuário convidado
Lodge na Selva
Hospedou-se em mai 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 30 mai 2024
Excellent stay. Recommended if you want to enjoy poring hotspring. It was quite expensive but with the house facility it is worth it. Definitely will come again.
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Resposta da propriedade: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
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Usuário convidado
Kelicap Twin Share
Hospedou-se em fev 2025
Família
1 avaliação
5.0/5
Excepcional
Publicado em 14 fev 2025
Superb and the best rooming service at Ranau.
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Juan Pedro
Quarto de Hostel Serindit com uma Beliche
Hospedou-se em nov 2024
Sozinho(a)
4 avaliação
4.5/5
Ótimo
Publicado em 30 dez 2024
Pretty good place to stay if you want to explore the area
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Usuário convidado
Vila das Palmeiras
Hospedou-se em mai 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 29 mai 2024
Extraordinary resort. Great for family retreat. Palm Villa is beautifully and finely furnished. It will be perfect if light cooking is allowed.
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Resposta da propriedade: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
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Usuário convidado
Quarto de Hostel Serindit com uma Beliche
Hospedou-se em nov 2023
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 27 nov 2023
Staff on night shift is extremely helpful and friendly. We’re amaze with the entire stay !
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Resposta da propriedade: Dear Guest,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
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KWOK FAI
Kelicap Twin Share
Hospedou-se em out 2023
Casal
2 avaliação
4.7/5
Incrível
Publicado em 10 out 2023
Transportation is not convenience from Kota Kinabalu town. Stay at one night too rush. We should stay there more two to three days to enjoy activities around.
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Resposta da propriedade: Dear KWOK FAI,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
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Usuário convidado
Kelicap Twin Share
Hospedou-se em ago 2023
Família
5 avaliação
5.0/5
Excepcional
Publicado em 3 set 2023
Nice place for family. Comfortable beds. Clean toilet. Children enjoyed a lot. Nearby slide pool for children, hot spring for the adults.
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Resposta da propriedade: Dear Guest,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
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Philippe888
Vila das Palmeiras
Hospedou-se em ago 2023
Família
17 avaliação
4.5/5
Ótimo
Publicado em 20 out 2023
So nice place. Very remote but so well done. Ideal retreat for few days to enjoy the surroundings
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Resposta da propriedade: Dear Philippe,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
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Usuário anônimo
Lodge do Rio
Hospedou-se em fev 2024
Família
13 avaliação
3.5/5
Publicado em 16 fev 2024
No wifi and poor tv channel selection. But highly recommended if you want to be close to nature. Fresh air, peaceful and overall great experience.
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Resposta da propriedade: Dear Guest,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
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SngCheryl
Vila das Palmeiras
Hospedou-se em dez 2023
Viaje com amigos
2 avaliação
2.7/5
Publicado em 13 dez 2023
Located near kinabalu poring hot spring area in Ranau, the lodging is pretty outskirt if you headed to Kundasang. the staff were always friendly and happy to assist but the only thing that made our experience really horrible was when we were told on breakfast that we had to buy park tickets as tourists which would cost us 50RM each in order to go in to our restaurant for the breakfast. this was despite breakfast having been included. just for context, it was never mentioned in the pamphlets in the hotel, booking sites, even at the check in at the hotel, the same charge which made it really disappointing. we had to forgo the breakfast. the night i had to go for dinner, i also notice the route had many wild life just be careful and spray some repellent or maybe bring an umbrella since it was dark - i thought there were bats. room wise, i also noticed some humid brown spots on cup holders and bed sheets, which made me question if they were changed regularly… overall the villa was pretty and cosy but many areas could be a lot better improved, considering price point.
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Resposta da propriedade: Dear SngCheryl,Thank you for taking the time to highlight our shortcomings during your recent stay. We take into account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
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FlowReena
Quarto de Hostel Serindit com uma Beliche
Hospedou-se em dez 2023
Família
3 avaliação
5.0/5
Excepcional
Publicado em 3 jan 2024
Clean and comfortable.Large living room.Suitable for family vacay.The service is good with friendly staffs.
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Resposta da propriedade: Dear Flow,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Mostrar mais
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