La Caserne Chanzy Hôtel & Spa

Fabulous spot right next to the cathedral so beautiful & definitely recommend a balcony room facing out to the cathedral. Loved this quirky hotel which was once a fire station very modern but with touches of old features towards its former use. The staff went above and beyond to make are break perfect (to booking a restaurant for us to valet parking and just being friendly and helpful)We sipped champagne at the front of the hotel restaurant outside with a back drop of the cathedral. Must just mention the delicious breakfast too.

とても清潔感に溢れあご型の良いお部屋でした。スタッフの対応も良かったです。立地も非常によく便利でした。

Excellent weekend prolongé passé dans cet hôtel face à la cathédrale et donc directement en centre ville. Personnel au top digne des grands hôtels. Chambre parfaitement propre et spacieuse tout comme le lit king size. A refaire

Emplacement de l'hôtel proche du centre ville au pied de la cathédrale. Magnifique séjour passé dans cet hôtel Préstation et personnel irréprochable Très bonne expérience je recommande

Touring France we wanted somewhere special to stay in Reims. This hotel, part of Marriott’s Autograph collection was perfect for its access to the beautiful city of Reims. We booked a Junior Suite at around £400 per night Finding the hotel by car was not easy due to Roadworks and the only access via a bus only lane Once we got in contact with reception a valet was promptly despatched to find us and drive us in. Check in was friendly and efficient and we were directed to our room 502 overlooking the gorgeous cathedral After unpacking it was time for a quick shower. Now for an Autograph hotel I did not expect orange staining on the tiles and black sealant. I was happy to look beyond this but then found there was no heated towel rail to dry the towels or costumes after a visit to the onsite Spa On the table was an eco friendly container of water. This was soon consumed and it was not clear that extra water in the mini bar fridge was also complimentary. Some clear signage would be helpful Having travelled up from Colmar we chose to breakfast in the room. This arrived on time but that was unfortunately the one and only positive. Having ordered muesli I did expect to have accompanying milk, no milk, half a cup of coffee and the palest fruit salad. At EUR 31 per person this was not value for money. My recommendation is to skip the hotel breakfast and venture into town We also found the room was too warm and the air con not capable to bring the room temperature down to the 19 degrees on the thermostat The Spa was a nice addition but you do have to book as there’s only really room for 4 guests at a time if you want a bed. Whilst there are a number of positives to this hotel; friendly staff, location, quality of bedding, cleanliness, there are also things that let it down and this is not acceptable for a 5 star hotel.

The location is idle, adjoining the cathedral and surrounding square. Lots of restaurants close by, but the hotel’s own La Grande Georgette is an experience not to be missed. The staff exceeded expections from the moment of arrival through departure. Our every need was accompanied. The entire staff was friendly and very attentive. Highly recommend and can’t wait to return.

What a fantastic experience! From the first moment I arrived, I was around the corner. I didn't know how to get to the car park, so I called the hotel. My call was answered immediately, and they sent a valet to collect my car while I walked to the Hotel. That's service. The check-in was easy, friendly, and detailed. The receptionist spread perfume on my key before giving it to me! What a detail. The room (118) was incredibly good, comfortable and beautiful. After dinner, I dived into my pillows, and I slept comfortably, I didn't want to wake up the morning after!! Thank you for the great experience

This hotel met expectations as a Marriot Hotel - the location was perfect across from the Cathedral and very central. The rest of the hotel - rooms/ restaurant and bar were all acceptable, but nothing unique. We had some issues with room service, but overall a pleasant experience for good value