Jo An Palace

Centrally located hotel with a small pool on top. Noisy pool area (music) and drainage didn’t work properly in the shower. Clean room.

很差，地下油油的，周邊雜亂，服務態度不好，設施一般。

De standaard kamers zijn erg krap die zou ik niet meer boeken. Wij vroegen naar een grotere kamer en die kregen wij ook zonder problemen. Al het personeel is super vriendelijk en behulpzaam. Ook als je wil parkeren in de straat. Let op anders is het betaald parkeren op een terrein verder op. Old town is op loopafstand 2 min. Naar strand lopen is 8-10 min. Genoeg barretjes en eettentjes in de straat. Locatie en personeel zijn echt een 10. Niet wezen zwemmen want het was te koud maar zwembad is kleiner dan het lijkt op de foto’s. Hotel is heel mooi ingericht is te zien dat het net is gerenoveerd.

La chambre est correct mais son plus , et malheureusement le climatiseur faisait trop de bruit et on ne pouvait pas trop augmenter la température, ce qui fait qu’on avait très froid le soir et si on l’éteignait on avait très chaud .. Gros manque de choix lors du petit déjeuner.. En résumé le rapport qualité/prix n’est pas top

Great hotel, very central, worth the price and very kind staff! Especially Maria from the restaurant was very kind and made our stay very pleasant, always checking in with us if we needed anything and nice talks every day. Good rooms, only downside was the shower which was poor quality and a bit small. Nice pool with panoramic view over the city and to the sea.

At Jo-An Palace you feel welcome from the moment you come in. The staff is helpful and kind, especially the people at the restaurant and the front desk. The rooms are fine and have everything you need, airco, refrigerator, nice bathroom and beds, curtains that keep the sun out, you name it. Little point of criticism is that the floor doesn’t get cleaned every day. But the bathroom and toilet do get cleaned every day and the bed is made every day, clean towels every 3 days, which is ok. Breakfast is delicious and so is dinner, even though we didn’t eat there every evening. One must ofcourse also enjoy meals at other local restaurants. The restaurant staff, under supervision of the lovely Maria, is really nice, especially Maria, she is always good for a talk and inquires after how your day has been. The hotel pool on the roof is pretty cool also, you can get food and drinks there and there are beds and parasols. The only thing we weren’t a big fan of, was the music, that was a bit to loud and it was unable to turn a speaker off, that was close to your sunbed, so we couldn’t rest our ears.. The hotel is situated very central and close to pickup points when you go for a tour. Lovely place altogether!

Having just returned from a 14 night stay at Jo-An Palace hotel, Rethymnon, we needed to leave a review. The position of the hotel is in easy reach of the Old town, harbour, fortress and the promenade beach front, all flat walking. On arrival check in was very quick, we arrived very late but the reception is manned 24 hours and the reception staff are very friendly and speak excellent English, we were left sandwiches and crisps and bottled water in the room because we missed dinner, this was much appreciated.The bedrooms are very similar with air conditioning, the beds are very comfortable with sheets and duvets, shower very powerful with hot water any time of day, towels, bathrobes, slippers toiletries and hairdryer provided. Friendly house keeping service the rooms everyday keeping them clean. We recommend a garden view room very quiet. Breakfast and dinner are both buffet style, the breakfast had excellent choice of continental and hot food, cold juice, water and hot drinks served from a machine, dinner lots of fresh salads, hot food or you would say warm food small choice but the desserts choice was better also,apples, oranges and bananas always available.The waiting and kitchen staff work hard to make a pleasant dining experience. The head waitress is an excellent ambassador for the hotel, making time to greet every guest. The bar is well stocked, this also sells food and snacks, once again all the bar staff were very friendly and efficient. The rooftop swimming pool and bar with seating area and very comfortable sunbeds was kept spotlessly clean. The view from the rooftop is amazing.

Jo-an Palace was the perfect place to stay, within minutes from the bustling local town with hundreds of shops and a short walk from the beach. The room was made up beautifully and they set dinner for us in our rooms for when we arrived as our plane landed rather late. We ended every night at the bar with a few glasses of wine and I cannot thank the staff enough for being so kind to us, Chrissy especially was very welcoming and chatty. The pool is on the roof with beautiful views over the city. Breakfast and Dinner came with a vast array of options and a coffee machine which we were very grateful for! The only issue we had was the lift did get stuck for a couple minutes which did worry us a bit but eventually the doors did open!! There’s always bound to be something after all. Thank you to everyone at Jo-an palace for making our first trip abroad so wonderful.

Beautiful looking hotel recently refurbished. It is in a built up area no scenic views from your room. There is a roof top swimming pool with bar and loungers where there is scenic views. Room clean and fresh really appreciate the AC which is quite. Large fridge and safe in a cupboard. Towel and bath robes have clearly passed their use by date. Fraying edges on towels and holes in bath robes. Food breakfast, lunch and dinner is buffet style. although there is variety, hot food is warm. Tea coffee warm. I would suggest not to book all inclusive. There are lots of eateries within walking distance from the hotel where you can have authentic Cretan food and pizza etc. Directly opposite the entrance to the hotel across the road, there is a mini supermarket. (closed on Sunday's ). Staff friendly and accommodating. A few snags with my room ie bathroom door scraping on the floor making a loud noise when open/shutting, maintenance man fixed it within a couple of hours. 🤗 Website says kettle and tea/coffee facilities in room. That is not the case you have to request it when you arrive at the hotel. A lovely hotel to stay in. I would recommend and visit again.