Ardencaple Hotel by Greene King Inns

We booked some rooms here so we could attend a nearby function but also had an informal function for 24 of us at the inn. Some rooms are small but others are great and all were perfectly adequate. The breakfasts were good. The food in the evening was excellent pub fare. The pub has a nice feel to it with good beers and friendly locals. Most of all the staff were all incredibly helpful. Nothing was too much trouble. We’d definitely book again if we were in the area

Amazing place!! Such friendly staff who are so easy to chat with. Such smiley people happy to be doing their jobs. The chef is amazing. The food was fresh, HOT and delicious. Food was FABULOUS! Nachos sharer is a must at the ardencaple hotel. Will definitely be seeing you all again soon!

I enjoyed the sea bass, while my friend had the burger. The food was simply extraordinary—it's clear that the chef has poured immense care and passion into crafting the menu. The owner was incredibly warm and accommodating, making us feel truly welcome and at home. I can't wait to return soon!:)

Avoid if possible, staff were rude and made us feel like we were a nuisance by being there amd wanting food amd drink. I thought that was what the purpose was by obviously I was wrong. Food came and was cold and inedible. Waiter did not seem to care amd said there was nothing that he could do about it. Will not be back, petty as the bar amd surroundings are beautiful, maybe get staff who actually care about there job

Decided to try for lunch. First impressions good as had been nicely renovated. Second impressions poor as seating in the dining area looked dirty and stained. Menus also were sticky and smeared. Food was very average. Disappointing! Won’t be rushing back.

I’ve stayed in this hotel a number of times before. It has been refurbished since my last visit but apart from the bathrooms not enough effort or investment has been put in to improve it drastically. The window in my room wouldn’t close properly (an old Ardencapel problem) leaving a draft. Not too much of a problem in July but not great if staying in winter. The room was clean and comfortable but the finish from the refurb was poor in places. The food is ok but nothing special and there are better options just down the road in Helensburgh. The bar areas are ok. The biggest issue with staying here for me was the noise at night. I can put up with a below par room if it’s clean and quiet. I was close to the kitchen area and even after closing the staff were still playing loud music and talking loudly. This went on till around midnight. At 22:15 I phoned the night problem number provided to ask if they could quieten it down but despite the apologies nothing changed. I then had what sounded like someone using an electric screwdriver at around 01:00 followed by what sounded like hoovering downstairs in the bar area at around 03:00. Other members of our group also had similar experiences. I wouldn’t recommend staying here and a company the size of Greene King should really be doing better than this.