Quality Inn & Suites Richardson-Dallas

吹風機故障不回應，也沒有備用吹風機，水忽大忽小！

The Indian guy who I think is the manager was very rude multiple times, first I asked for more towels and he made me go back to the room and bring the ones we used back then when I asked for 3 towels he questioned me about how many people were staying in the room, then room service came while I was still asleep so denied to get it and later in the day decided to change my own sheets but when I went to get new sheets the same guy sayed if he gave me the new sheets we wouldn't get room service the next day. The shower stopped working while I still had soap on me and the same guy stayed that was normal for all rooms.... the toilet seat was broke and shifted around the sink was dirty and didn't have a stopper, the TV remote didnt work and they refused to fix or replace it, smells like **** and cigarettes floors are dirty, the side doors don't work with key cards so I had to use my shoes to keep it cracked open while smoking out side. Also the room next to me had a screaming baby and could hear the room above me doing the dirty, would not recommend staying here

The staff was most rude but weren’t friendly either. Check in was quick. Room was not very clean. Dust on the back of the toilet was thick. The smell was very musty and at one time this was probably a smoking room. Woke up to roaches on the floor. The smoke detector was removed and sitting on the television. Won’t be staying there again and I wouldn’t recommend it.