Four Points by Sheraton Mall of America Minneapolis Airport

Avaliações do Four Points by Sheraton Mall of America Minneapolis Airport

Four Points by Sheraton Mall of America Minneapolis Airport

7745 Lyndale Ave S, Richfield, Minnesota, 55423Ver detalhes do hotel
Four Points by Sheraton Mall of America Minneapolis Airport
Four Points by Sheraton Mall of America Minneapolis AirportFour Points by Sheraton Mall of America Minneapolis AirportFour Points by Sheraton Mall of America Minneapolis Airport
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1 noite

Avaliações dos hóspedes

4.1/5
Muito bom
36 avaliação
Avaliações verificadas
Agradável e bem localizado4.1
Comodidades4.1
Atendimento4.1
Limpeza4.1
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Todas as avaliações(36)
Avaliações positivas(26)
Avaliações com fotos/vídeo(2)
Avaliações negativas(10)
Usuário convidado
Quarto king
Hospedou-se em out 2024
Sozinho(a)
4 avaliação
3.0/5
Publicado em 11 out 2024
Even with all the lights on it still seemed dark.
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Usuário convidado
Quarto king
Hospedou-se em nov 2023
Negócios
61 avaliação
5.0/5
Excepcional
Publicado em 21 nov 2023
Excellent stay
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Terryzhong
Quarto king
Hospedou-se em abr 2024
Negócios
63 avaliação
4.5/5
Ótimo
Publicado em 10 abr 2024
還不錯,早餐挺豐富的。
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Leiden666
Quarto king
Hospedou-se em jun 2024
Negócios
85 avaliação
4.0/5
Muito bom
Publicado em 10 ago 2024
設施:很好👍👍👍👍👍…… 衞生:很好👍👍👍👍👍…… 環境:離機場距離近一點 服務:很好👍👍👍👍👍有機場巴士
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Bbqcooking
Quarto king
Hospedou-se em jun 2024
Negócios
3 avaliação
5.0/5
Excepcional
Publicado em 4 set 2024
房間乾淨利落,高速路口附近,位置方便,安靜
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Didiweiddv
Quarto queen
Hospedou-se em mai 2024
Negócios
53 avaliação
5.0/5
Excepcional
Publicado em 15 mai 2024
酒店還行,距離Mall挺近
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Usuário convidado
Quarto queen
Hospedou-se em jan 2024
Negócios
5 avaliação
1.0/5
Publicado em 2 mar 2024
餐廳服務態度不錯
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PaVel Zheng
Quarto king
Hospedou-se em mai 2024
Negócios
16 avaliação
5.0/5
Excepcional
Publicado em 31 jul 2024
打車方便的
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Joanne R
Hospedou-se em mai 2024
Negócios
3.0/5
Publicado em 2 mai 2024
Arrived at airport and called in to get shuttle bus. After 45 min wait took a Uber. Arrived. Surprising that as a Marriott Bonvoy wasn’t recognized. This is a first. Lobby is ok. But the rooms need a complete overhaul. Cold air blowing from wall heater. Room wasn’t cleaned after staying 3 nights. Garbage pilled up in ice room. Definitely not a normal Marriott experience. Front desk manager Shelly was very friendly. Made a difference. Ok now on to the bar in the lobby. Started out rough. The bartender seemed loss. I asked if I could watch hockey game and he couldn’t find. No effort. For hockey town I was shocked. But came back the next night and Zander was working. Such a sweet young fella. Made up for the previous experience 100%. Highly recommend if Zander is working
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Resposta da propriedade: Dear Joanne R, Thank you for your comments regarding the experience you've had with us. We apologize for falling short of the expectations and have shared this with our team to help us improve. We hope this does not stray you away from staying with us again when you travel back to Minneapolis, MN. Warmest Regards, Shua Vang General Manager
Kim T
Hospedou-se em ago 2024
Família
5.0/5
Excepcional
Publicado em 26 ago 2024
Mack was an amazing young man. He checked us quickly, got everything we needed or pointed us in the right direction and was always smiling, helpful and polite. The only bad note was you pay $8 for breakfast and it was not edible. They said you could request a fresh made to order breakfast sandwich but tge girl in tge kitchen did not speak english. The biscuits were hard as a rock, sausage gravy empty, scrambled eggs were brown...it was not good at all. We had to go eat after we attempted to have breakfast here :(
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Resposta da propriedade: Hi Y2828TRkimt, Thank you for sharing your experience with us. We’re thrilled to hear that Mack made such a positive impression during your stay. His dedication to providing friendly and efficient service is something we truly value, and I’ll be sure to pass along your kind words to him. Regarding breakfast, I’d like to mention that our buffet, priced at just $8, is designed to offer a variety of delicious options to start your day off right. In addition to our buffet, we’re pleased to offer made-to-order breakfast sandwiches for those who prefer something freshly prepared. We always aim to provide a satisfying experience for our guests, and we hope you’ll enjoy it even more on your next visit. Thank you again for your feedback, and we look forward to welcoming you back soon! Best regards, Hieu Tran General Manager Four Points by Sheraton Mall of America Minneapolis Airport (612) 861-1000
Usuário convidado
Hospedou-se em jul 2024
Outros
1.0/5
Publicado em 21 jul 2024
Careful when booking through third party. After driving nine hours and arriving at hotel , I was informed that they moved me to another hotel miles away. Management and staff were rude and dismissive and could not clearly give an explanation. The new hotel was so generous, sympathetic and even apologetic ( although not even their fault ). Some grace could have gone a long way.
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notme2017
Hospedou-se em jun 2024
Casal
3.0/5
Publicado em 10 jun 2024
This is an okay property as it is low cost. We did find the bed more comfortable than the Towne Suites where we stayed the night before. They DON'T charge for parking which many hotels in the area do charge for parking. The property is a bit old. The rooms need to be updated.
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Resposta da propriedade: Dear notme2017, Thank you for taking the time to give us feedback on your recent stay with us. We appreciate your comments and will be sharing these with the team to help us improve in the areas that need to. We hope to see you again when your travels bring you back to Minneapolis, MN. Warmest Regards, Shua Vang General Manager
heatherk922
Hospedou-se em abr 2024
Sozinho(a)
5.0/5
Excepcional
Publicado em 16 abr 2024
I have been to this property several times in the last year, and will return. The staff is absolutely fantastic as is the gym! I want to give Stephanie a special shout out as she went above and beyond on more then one occasion this stay. Thanks so much!
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Resposta da propriedade: Dear heatherk922, Thank you for sharing your feedback! We enjoy sharing these reviews with our team to help us celebrate our guest experiences. We look forward to seeing you again when you return to Minneapolis, MN. Warmest Regards, Shua Vang General Manager
Usuário convidado
Hospedou-se em jan 2024
Negócios
5.0/5
Excepcional
Publicado em 25 jan 2024
Dave the night manager was amazing. I couldn’t fly out because of bad weather and were quite a few people waiting to get rooms. He was the only one here and he did great. Well done Dave. Hotel was clean that was comfortable everything but the four points was fantastic. Give Dave a raise. He deserves it. Andrea
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Usuário convidado
Hospedou-se em nov 2023
Sozinho(a)
2.0/5
Publicado em 20 nov 2023
The hotel lobby it’s nice the rooms are dark so not enough lighting even if you turn on all the lights in the room. The menu music on the TV when you walk in the rooms is to welcome you, but it’s not muted in the room and it’s not muted outside see you hear it all night outside your room. Keep me awake.
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