AA_space_Ron
21 de agosto de 2024
See the attached photos and do NOT stay here. I stayed two nights 8/16/24 and 8/17/24, in room 130 and there were two live roaches in my room (one in a drawer directly beside my bed), and a spider in the bed. Upon further investigation, there was another flea-type insect, a cricket, and more dead roaches behind the dresser. I had to escalate this all they way to corporate, because the local manager wouldn't call me back. I sent all these photos to the corporate office, and they also didn't call me back, even after seeing the photos. I had to call them again today, and their resolution was to offer me one free night at their hotel. Why would I want to stay there again? This is the first or second time I have ever made a review - it was that awful. I don't know about other Extended Stay Americas, but I won't be staying at this one, or any other one, ever again. Truly a disgusting, infuriating, and unfair experience.
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