Usuário convidado
18 de abril de 2022
This hotel (better to call it guest house) was the worst accommodation I have ever had around the world. There’s no safe box, no minibar, no proper essentials, Air conditioning not working, bathroom sink not working, and many more technical issues. On top of that staffs and receptionists are all rude, impolite and aggressive. Plus, against all hotels you can’t have a visitor and this has not been mentioned on their policy. Due to all these issues I contacted *******, and surprisingly even ******* could not convince them to cancel my booking and then I could move to another hotel. They refuse to help and simply ignore your requests. This hotel ruined my Rome trip and turned it to a torture, where I couldn’t use the shower properly due to the sink issue, couldn’t sleep properly, due to the lack of air conditioning and many more issues.
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