LH Hotel Andreotti

El hotel cuenta con muy buena atención por parte de su personal, muy limpio y con buena ubicación lo único es que está un poco antiguo y el wifi no servía mucho en las habitaciones, de resto todo muy bien!

Отличное расположение, хороший завтрак, хорошая уборка. Отель старый, ужасный запах канализации в ванной

酒店比較正規

Quarto 121 com cheiro de mofo. Impossível respirar. Ruído pela manhã devido à construção. Mudança de quarto para 132 e o banheiro e o quarto tinham mofo nas paredes. Custou 120 euros por noite. Protestámos e transferiram-nos para outro quarto, embora tenham dito que a tarifa económica, 120 euros, correspondia aos quartos anteriores. Não sei como isso corresponde à qualidade do preço.

At 11:00 pm the floor of our bathroom was covered with dirty shower water from the room above. I went down to the desk and the gentleman, while polite, informed me that there was nothing he could do. He couldn’t get maintenance, the hotel was full and we had to stay in our room. He talked to the manager who was no help. He gave me a stack of towels so I could clean it up and promised me that he had early departures and would have a bathroom cleaned by 7:00 am so we could shower before our early tour departure. At 7:00 am he gave me the key to the newly cleaned room. Fortunately, I checked the room before we moved our stuff. Upon entering I encountered someone who had been sleeping until I woke them up. Returning to the front desk the young lady, who was not polite, said it must have been a computer problem that caused them to send us to an occupied room. There was no clean room. I suggested to the manager via email that they might compensate us for little sleep, no showers, having to pack up and move with a room for one night the following weekend when we came back through Rome. Her reply was a $20 discount from what I could book online. Her reply included repeating a series of lies from the young lady, downplaying the problems and a lot of excuses. Stuff happens especially when you’re traveling. But, the hotel manager had the opportunity to make things right and completely failed.

I had a very disappointing stay at this hotel. Even though they advertise air conditioning, make no mistake, there is none in the rooms! The rooms are tiny and showers are even smaller. In addition, the breakfast and coffee were not very good. Then, to make matters worse, one of our students found BUGS in her BED. Like many bugs! GROSS! And lastly, they double-charged us for multiple drinks at the bar and then billed us for it after we checked out and returned home. They did this even though, upon checkout, we paid bar tabs and asked if everything was paid for all rooms for our group, and we were told yes, everything was paid and squared away. I couldn't have been more disappointed and frustrated! Stay somewhere else!