AmoRoma Suite

2人で宿泊しましたが、1人がシャワー終わる頃にタンクのお湯切れでお湯が出なくなり、あと1人は朝にならないとシャワーを浴びれず困りました。 事前にシャワーの連続使用時間が限られてることを教えていただければよかったです。

늦은시간에 도착했는데 체크인받아주는 직원분이 없으셔서 전화해서 방먼저 안내받고 다음날 체크인했습니다. 코드번호 모르면 건물도 들어갈수가 없는데 처음겪으시는분들은 저처럼 당황하지않으시길 바랍니다..

很一般，但是位置方便。

Não sei por onde começar, chegamos às 21:00, ninguém estava lá para nos orientar, tínhamos apenas as mensagens do aplicativo Whats, antes da data de chegada eles nos pediram permissão para cobrar meu cartão com metade do valor total da sua cobrança para fins de depósito, e no dia seguinte fomos à área de recepção para pagar o valor restante e a moça nos disse para pagar o valor total e que eles nos devolveriam o depósito, passaram-se 3 semanas e ainda não recebemos o dinheiro de volta e quando pedi 3 vezes para me enviarem o comprovante do reembolso, eles simplesmente não responderam!!!! Experiência horrível, eles simplesmente roubaram 100 euros de nós!!!

I booked this thinking it was a modern guest house based on the pictures and some reviews… well, I was wrong. We arrived at AmoRoma to be greeted by a woman who took us up to get checked in, I thought this is off to a good start. She then took our passports to scan them and then after what I can only describe as looking us up and down, then told us we’d be staying across the street and a colleague would meet us outside, so we left AmoRoma (which I booked and paid for) to go across the road. I was puzzled as was my mum (which by the way I had this booked as a birthday gift for her) by being asked to go elsewhere and why we weren’t being shown to the correct room at the location booked. Then her ‘colleague’ greeted us and took us up to another apartment complex where she took our passports and scanned them. We were then shown to our room which upon entering my heart sank immediately. She explained about the amenities and as she left I burst into tears realising we had been conned and my mums birthday trip was ruined minutes after checking in. The room we were promised and what you see on Trip Advisor is nothing like the one we were given. I thought we were getting something modern and recently renovated and what I received was the wrong guesthouse/hotel, old/aged, dingy, dark, dirty and the bed was so uncomfortable. I think they saw us as two British women and thought they could get away with moving us to another premises and thinking we’d just take it. I think they are disgusfing and disgraceful for moving us to something I did not pay for and when I tried to explain this to them, they couldn’t understand what the problem was???? I mean really. We were forced to book another hotel altogether because we couldn’t stay there. They are con artists at their finest, so please DO NOT BOOK THIS ACCOMMODATION! A 1 * is even too high for them and their awful behaviour.

Stay away!! Just a hurible place, the worst place I have been in. Most of the rooms are in very bad condition, you are lucky if you got good room.  The pictures are old and not showing all the rooms.  We ordered 7 nights but we stayed only 2 nights, we were 2 adults and 3 kids and we ran away from this place. We got the sanniti suite room. We found much better place and cheaper one. we tried to talk to Daniel, the manager, but he said this is what we ordered