Avaliações do Pullman Rotorua
Pullman Rotorua
1135 Arawa Street, Rotorua, Bay of Plenty, 3010, New ZealandVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.4/5
Muito bom
127 avaliação
Avaliações verificadasAgradável e bem localizado4.6
Comodidades4.2
Atendimento4.3
Limpeza4.5
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Todas as avaliações(127)
Avaliações positivas(116)
Avaliações com fotos/vídeo(19)
Equipe acolhedora(27)
Estadia excelente!(24)
Ótimos quartos(22)
Localização conveniente(11)
Localizado no centro(8)
O café da manhã era mediano(6)
Cama confortável(4)
Avaliações negativas(11)
Usuário convidado
Quarto Deluxe Executivo com Cama King Size e Vista para a Cidade
Hospedou-se em dez 2024
Família
3 avaliação
Excepcional
Publicado em 29 dez 2024
The location is very central and convenient. Staff are friendly and very helpful. The room has a comfortable bed and luxuriously roomy bathroom. We charged our electric car overnight in the hotel’s car park. Our family of three had a comfortable stay throughout. We would definitely book this place again.
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Resposta da propriedade: Dear Guest,Thank you for sharing your wonderful feedback with us! We're thrilled to hear that you had a pleasant stay. It’s our goal to provide excellent service and comfort, and we’re glad to know we met your expectations. We look forward to welcoming you back for another enjoyable experience.Kind Regards,CamilleFront Office
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Chris
Quarto superior king com vista para a cidade
Hospedou-se em dez 2024
Casal
8 avaliação
Publicado em 2 jan 2025
located right in the middle of the town. Perfect town to stay a night if you are driving further down south.
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Resposta da propriedade: Hello Chris,Thank you for your feedback and for sharing your thoughts about our location. We're glad to hear that you found it convenient for your travels. We're always striving to improve and would love to hear more about how we can enhance your experience in the future. We hope you'll consider staying with us again next time you're in town.Kind Regards,CamilleFront Office
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Seetoh Chee Wai
Quarto superior king com vista para a cidade
Hospedou-se em dez 2024
Família
10 avaliação
Excepcional
Publicado em 20 dez 2024
We have a good 2 days stay at pullman rotorua. It has great location as it is quick to travel to nearby tourist attractions and good food places from the hotel. We enjoyed our stay on the hotel.
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Resposta da propriedade: Hello Seetoh Chee Wai,Thank you for your kind feedback! We're thrilled to hear that you had a great 2-day stay at Pullman Rotorua. We're glad the hotel's location made it easy for you to explore nearby attractions and dining spots. It was our pleasure to have you, and we look forward to welcoming you back in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. Safe travels!Kind Regards,CamilleFront Office
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Usuário convidado
Quarto superior king com vista para a cidade
Hospedou-se em mai 2024
Família
30 avaliação
Excepcional
Publicado em 16 mai 2024
We stayed here for 2 night and we loved the location and comfortablity of this place. And staff are friendly as well. Love to recommend to other people.
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Resposta da propriedade: Kia ora,We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ChristianFront Office
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Usuário convidado
Quarto superior king com vista para a cidade
Hospedou-se em jul 2024
Família
3 avaliação
Ótimo
Publicado em 20 jul 2024
Good clean hotel. Avg brakefest..
Free milk in the lobby.
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Resposta da propriedade: Kia ora,We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ChristianFront Office
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Usuário convidado
Quarto superior king com vista para a cidade
Hospedou-se em jun 2023
Família
1 avaliação
Publicado em 2 jul 2023
Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly.
Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.
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Resposta da propriedade: Kia ora,We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ChristianFront Office
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GAPON
Quarto superior king com vista para a cidade
Hospedou-se em mai 2023
Casal
4 avaliação
Excepcional
Publicado em 3 jun 2023
Gooooood
Fun
Exciting
!!!!!!!!!!!!!!!!!!!!!!!!!!
Guaranteeeee
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Resposta da propriedade: Kia ora,We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ChristianFront Office
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Hoon Hoon
Quarto deluxe king com vista para a cidade
Hospedou-se em nov 2023
Casal
28 avaliação
Incrível
Publicado em 18 jan 2024
Location is great, next to the tourist centre and the hot spring area in rotorua.
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Resposta da propriedade: Kia ora,We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ChristianFront Office
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Dimel Harder
Quarto superior king com vista para a cidade
Hospedou-se em mar 2023
Sozinho(a)
29 avaliação
Ótimo
Publicado em 17 mar 2023
I had a great stay but my room has a spider web better to clean very well next time.
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Resposta da propriedade: Kia ora,We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ChristianFront Office
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Stan Zh
Quarto superior king com vista para a cidade
Hospedou-se em mar 2024
Família
24 avaliação
Muito bom
Publicado em 3 abr 2024
In general, it was good.
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Resposta da propriedade: Kia ora,We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ChristianFront Office
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Mint
Quarto King Superior com Vista Lago
Hospedou-se em dez 2023
Família
2 avaliação
Incrível
Publicado em 25 dez 2023
As expected of any Pullman hotels.
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Resposta da propriedade: Kia ora,We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ChristianFront Office
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Marah
Quarto Superior com 2 Camas Queen e Vista Cidade
Hospedou-se em out 2024
Família
6 avaliação
Excepcional
Publicado em 31 dez 2024
Love a lot
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Resposta da propriedade: Dear Marah,Thank you so much for your kind words! We're absolutely delighted to hear that you had such a wonderful stay. It means a lot to us, and we're grateful for your feedback. We can’t wait to welcome you back for another amazing experience!Kind Regards,CamilleFront Office
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Usuário convidado
Quarto Superior com 2 Camas Queen e Vista Cidade
Hospedou-se em dez 2024
Sozinho(a)
3 avaliação
Muito bom
Publicado em 21 dez 2024
Good~~~
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Resposta da propriedade: Hello,Thank you so much for your positive feedback! We’re thrilled to hear that you had an enjoyable experience with us. Your kind words mean a lot to the team, and we’re happy we could make your stay memorable. We look forward to welcoming you again soon!Kind Regards,CamilleFront Office
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Christopher
Quarto superior king com vista para a cidade
Hospedou-se em jan 2023
Casal
13 avaliação
Excepcional
Publicado em 7 mar 2023
Brilliant stay! So clean and nice gym set up. Close to everything :)
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Resposta da propriedade: Kia ora,We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ChristianFront Office
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Nam
Quarto superior king com vista para a cidade
Hospedou-se em set 2022
Casal
1 avaliação
Publicado em 30 set 2022
I make a booking via Trip.com and paid for that , but the hotel charge again on my credit card .The service not good due to refund payment ( double charge) and delay on refund payment
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Resposta da propriedade: Kia ora,We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ChristianFront Office
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