The Bosville Arms

A recent stay at the Bosville Arms in the quaint village of Rudstone, Yorkshire, left much to be desired. The initial impression was far from the charming countryside inn depicted online. Instead, the building's worn facade felt more like a relic from a 1970s holiday camp than the cozy retreat advertised. Upon entering the guestroom, it was evident that the attention to detail was lacking. The walls appeared to have been quickly and carelessly painted, leaving a sense that repairs were done as a stopgap rather than with any real care. A musty odor lingered, likely due to damp conditions and the chilly autumn weather seeping into the poorly maintained room. The challenges did not stop there. As night descended, an unsettling number of flies invaded the room, their constant buzzing making it difficult to rest. To make matters worse, a large spider made an appearance on the pillow, adding to the discomfort and creating a rather unpleasant night. When management was approached about the issues, their response was less than satisfactory—offering only a brief attempt at turning on the heating, which quickly fizzled out, leaving the room cold. Even basic amenities like tea and coffee were overlooked, adding to the sense of poor service. Unfortunately, cigarette smoke also became a notable issue. Guests sitting at their bistro sets outside neighboring rooms could often be seen puffing away, with the smell of smoke permeating the air around the rooms. To make matters worse, staff members frequently used a nearby gazebo as a smoking area, giving it the feel of a bus stop, which detracted from any attempt to enjoy the surroundings. While there were some redeeming aspects, such as a decent breakfast and a surprisingly comfortable bed, these small positives were overshadowed by the general neglect and unsatisfactory experience. Adding further frustration, during a day trip to Ampleforth Abbey, the room key was misplaced. While a kind individual returned it to the hotel, there was a delay in reimbursing the £15 replacement fee. Even after correcting a minor error in providing bank details, the staff responded with rude and accusatory emails, which felt entirely unnecessary and unprofessional. The Bosville Arms is owned by local shareholders, which makes the lack of service and poor management all the more concerning. If the shareholders were aware of the dismal front-of-house experience, they would likely be very disappointed. In summary, while the Bosville Arms does offer some redeeming qualities, including a good breakfast and comfortable beds, the overall experience is marred by unkempt facilities, pest problems, intrusive cigarette smoke, and indifferent service. It is not a place that can be recommended for those seeking a peaceful and pleasant country retreat.

I booked this hotel in April and got a message today to say they have over booked ! I’m due to go to this hotel on the 10-11 August , they have cancelled our booking ! This not exceptable to say the least , I got tickets for a venue this weekend , why has it took them so long to cancel ? Not answering their phone or messages ! This shouldn’t be allowed very poor customer service, so angry 😡

Passing by on a charity ride, after many very wet hours in the saddle this place agreed to open early for us. Well the weather was truly awful and 8 very wet and hacked off cyclists arrived an hour late and were greeted warmly by friendly staff who provided much needed brews, butties and chips. She even put our wet gear into the drier to take the edge off and warm us up! Heartfelt thank-you from us all! We completed the day's planned route all fit and well, I am genuinely convinced we would not have managed to had we not received such wonderful support enroute. THANK YOU.

The hospitality shown by the young lady behind the bar was exceptional. We arrived nearly an hour late after riding in the heavy rain for 3 hours. We were welcomed with hot coffee or tea, sandwiches, salad, and chips. We were that wet that the young lady (sorry I didn't get your name) took as many items as she could and put them in the dryer. If it wasn't for your hospitality and cheerful demeanour I think we would have quit our charity ride. Its people like you that make these trips worth it. Thank you again from all the charity bike ride group.

Met friends and stayed for the night, lovely accommodation, great food and beer, all round top place. Staff very friendly, breakfast spot on and all at a great price. we will be back. the surrounding area is lovely and very close to either Driffield or Bridlington.

Went with family for a meal as had heard so much about the food decided to try. We had a table booked for 18.00 and arrived at 17.50, We got drinks and sat and had ordered food by 18.05 There were others in the bar awaiting food so we talked among ourselves, At 18.15 approximately another couple came in and ordered food an sat at thier table, at 18.30 we asked where our order was and were told they where just plating it up. Imagine our shock when the othe couple where served thier meal first, our meals started to arrive at approximately 18.50 some 45 minutes later with no apology or explanation as to whyv and the chips cremated. Unfortunately for them I will NOT recommend them to anyone as thier service seems to go astray.