Trivelles Waterhall Country Gatwick Hotel & Airport Parking

Avaliações do Trivelles Waterhall Country Gatwick Hotel & Airport Parking

Trivelles Waterhall Country Gatwick Hotel & Airport Parking

Prestwood Lane, Rusper, RH11 0LA, United KingdomVer detalhes do hotel
Trivelles Waterhall Country Gatwick Hotel & Airport Parking
Trivelles Waterhall Country Gatwick Hotel & Airport ParkingTrivelles Waterhall Country Gatwick Hotel & Airport ParkingTrivelles Waterhall Country Gatwick Hotel & Airport Parking
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1 noite

Avaliações dos hóspedes

3.4/5
85 avaliação
Avaliações verificadas
Agradável e bem localizado3.4
Comodidades3.4
Atendimento3.4
Limpeza3.4
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Todas as avaliações(85)
Avaliações positivas(5)
Avaliações com fotos/vídeo(1)
Jasmine Chen Yar Li
Quarto individual
Hospedou-se em mar 2024
Sozinho(a)
5 avaliação
3.5/5
Publicado em 3 abr 2024
Made a last minute booking to stay the night after touching down in Gatwick at night with a migraineq, not knowing how isolated the place was. Its was dark and eerily quiet to get to, room was without heating and the hot water kettle was rusty and peeling. Still for the price, a very decent place to near the airport that offers a phone to directly call for United cars shuttl
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Resposta da propriedade: Thank you for your detailed review. We’re glad you found our location convenient for the airport and appreciated the value for the price. However, we're sorry to hear about the issues you faced with the heating and kettle. Your feedback helps us improve, and we’ll address these concerns right away. We hope you felt better after your rest, and we appreciate your understanding.
James Knappett (Aviation)
Quarto individual
Hospedou-se em abr 2023
Negócios
1 avaliação
4.5/5
Ótimo
Publicado em 17 abr 2023
Brilliant little place had the basics not much else but nice clean bed to sleep and nice view of the approaching aircraft at Gatwick. Little bit of mold in the shower but not so bad it was the end of the world. Nice and friendly staff and tea and coffee provided.
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Resposta da propriedade: Thank you for your feedback! We're glad to hear you enjoyed the view and found the bed comfortable. We apologize for the mould in the shower and will address it immediately. It's great to know our staff made you feel welcome. We hope to see you again soon!
VIJAY ANAND
Quarto individual
Hospedou-se em abr 2024
Negócios
11 avaliação
4.2/5
Muito bom
Publicado em 25 abr 2024
Service is goed. Ik had pech ivm het slechte weer waardoor internet het het niet deed en ik de kamer niet kon openen met met mijn kaart. Ik kon wel mijn kamer binnen met hulp van de medewerker. Dit heeft even geduurd voordat het werd opgelost. Prima bed.
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Resposta da propriedade: Thank you for your review! We’re glad you enjoyed the surroundings and found the bed comfortable. We apologize for the inconvenience with the internet and key card issue, and we appreciate your patience as our staff worked to resolve it. We’ll work on improving our service to ensure a smoother experience in the future. Thanks again for staying with us!
Usuário anônimo
Suíte com vista para o jardim
Hospedou-se em jul 2022
Família
2 avaliação
4.2/5
Muito bom
Publicado em 19 set 2022
酒店不錯，適合休閑度假，露營騎馬
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Resposta da propriedade: 感謝您的好評！很高興您喜歡我們的酒店和活動。期待再次歡迎您光臨！Thank you for the great review! We're glad you enjoyed your stay and activities. We look forward to welcoming you back!