Hampton Inn Ruston

This hotel is a little older, but well maintained. Everything was clean. Our room (335) on the 3rd floor, back of the property, was quiet. The staff were all friendly. Breakfast was basic, but plenty of options. Coffee was decent (and I’m pretty picky).

Easy check in, the elevator lobby area had a soured smell though. The hotel seemed old but staff was super nice. Tons of light shown through our door to our room though. The Southern Girls softball team also stayed there, and they constantly went in and out of their rooms till 3:30am. No one answered at the front desk to complain about this. Breakfast was good.

There were several issues with this Hampton. First, when I went to put something in the refrigerator, someone else's leftovers were inside. Then when I went to shower, someone else's soap from a previous stay was still in the shower. My thinking is if they do not clean the obvious things, what else did they not clean? The front desk did not ask how my stay went when checking out and the hotel was very outdated. I travel a lot on business and this is the worst Hampton I've ever stayed in.

Staff was very pleasant and friendly. Hotel is showing its age. There were bugs throughout the corridors and in the room. The back exit door doesn't have a closer so it slams shut very loudly. Breakfast was in a very small serving area and the food offered wasn't very appealing, so we skipped it. Hotel is kind of beat-up and needs a complete overhaul.

This place is fantastic. Clean rooms, great breakfast, quiet. But what really makes this place outstanding is the staff. They just go above and beyond to ensure that you have a great stay. They're friendly and helpful and you will have a great stay.

This was our first time staying at this property, but we stay exclusively at Hilton Brand properties. This stay was reasonably priced with all of the amenities that make it feel like home. We checked in after 3:30AM and the night auditor was in a pleasant mood. He also double checked our room location upon my request to accommodate my Autistic toddler.

The room smelled musty and dirty. The linens were threadbare and didn't fit the bed correctly, we had to keep refitting the sheets to the mattress. We were stuck there for 5 days due to a family emergency and couldn't get maid service at all. We ended up cleaning the room ourselves to make it smell better. The staff was friendly and did their best, however the rooms are in poor condition. We chose the Hampton as they are a little more expensive but usually a good experience, this time we were charged over 900.00 for 5 days, no maid service, pool was basically unusable due to debris in the water and the elevator made you feel like you were ******** with your safety every time you got in.

Disgusting, dirty and ancient looking. Tape on the curtains, stains on the walls, doorknobs greasy, pink on showerhead, hard bed and filthy windows. I could go on and on. Just absolutley disgusting. Could not even stay there. Grabbed our stuff and went to a different hotel.

Hotel staff is extremely friendly. Hotel itself is disgusting. It’s old and outdated. Carpet should have been replaced 10 years ago. Our bed had bugs and a blood stain on the sheets. Run from this hotel