The St. Regis Bermuda Resort

前台服務水平很不一致，看起來沒培訓好的樣子。

房間不錯，自助早餐豐盛

Our experience with the St. Regis Bermuda was the absolute worst hotel experience we have ever had. At $1500 a night, one would expect near perfection. It took 3 hours to check in (us and a whole room full of vacationers), the carpet was very stained, there were no pictures in the room, it was just one big room with very limited and inexpensive furnishings, the ironing board was leaning against the wall with nowhere to store it, there was a dingy shower curtain hanging on the shower, which, opened on to the one large room. This hotel was sold to us as a Virtuoso Hotel. Apparently, no one let the staff know because there were very few "extras' included unless we pointed out that we were part of the Virtuoso group. The snacks in the bar were a mix of what looked like the bottom of a bag of about 3 different kinds of chips and pretzels. I could go on and on, but you get the picture. We have traveled all over the world and are not novices. Marriott should advertise this hotel as a very middle of the road resort. PS: Thankfully, the water is beautiful in Bermuda.

It's the only Marriott brand on the island and it doesn't disappoint! The people were great and the room was large with a good sized balcony. Check in met the StR standard of sitting at a desk and ensuring you were well taken care of. The rooms are large but with interesting design choices. Positives are comfortable beds, high end amenities, fluffy towels and comfortable balcony furniture. The soaking tub is nice, but in the middle of the room and the bathroom is separated by two large and difficult to close doors. Not a lot of privacy. The hotel is only a few years old and in great condition. Wonderful lobby and bar with great sushi (Bermuda has surprisingly amazing sushi; almost on every menu), two good pools (family and adults-only with a hot tub) and direct beach access. Service outside was a little slow, but always friendly. The restaurant is Lina for breakfast and lunch, and then converts to BLT Steak for dinner. As Platinum members, we were given a much appreciated room upgrade, but more importantly generously included breakfast buffet for 2 every day. We brought my son so he was $16-$25 per day, plus service charge and that was it.. Very good buffet selection. No egg station, but servers would take orders and bring them too you inclusive of the buffet. The hotel is in a great location and walkable into St George's (15 mins). In the evening there's a complimentary shuttle service to take you into town and back for dinner. It runs every 15 mins or so - the driver Ian is fantastic. There's a good selection of dining in St George's and plenty of history during the day. The hotel will happily arrange a taxi for travels to the airport and further afield (cash only.. $25ish to the airport and back / $40 ish to the aquarium). The St Regis sits on the location where the first 150 settlers from the wrecked Sea Venture first setup camp. The hotel should do a little more to recognize this, and their neighbors. Next door is the excellent Fort St Catherine museum (which hotel guests get free entry), also the Achilles restaurant where we had a delicious dinner one night.

Enjoyed every second of our stay at The St. Regis! The property was pristine - gorgeous views everywhere you turn! Perfect setting with the beautiful beach, infinity pools, restaurant/bars etc. The staff went above and beyond to make sure we had the ultimate experience. Can’t wait to come back someday.

First off, the pros: the staff members we interacted with were all lovely and kind and the upgrade we received was appreciated. Likewise, the beach was beautiful, and the food in the hotel was very good to excellent. The cons: for a newish hotel, there are certain areas that need improvement. Some of the exterior lights did not work at night, the room felt damp throughout the two days we stayed there, and housekeeping rolled up a wet bathmat and left it for the next day, rather than replacing it with a dry one (as they did with towels). Would not be worth mentioning were it not for the cost of this place. At this price point, one expects slightly better. But worst of all, the very fun sabering of the champagne was a sabering of a bottle of prosecco. First world problems, I know. But tragic nonetheless... A nice place to stay, we'd probably return, but before doing so we'd likely try the Loren or one-two others places on island.

What a wonderful relaxing getaway at this beautiful hotel! Such great pampering and service!!!The staff made this a wonderful stay! Looked forward every day to recapping our day and relaxing in the bar talking with server Shan/Ananya. What a remarkable young man!! He was the highlight of our trip. Loved our conversations and his great service. Also special thanks to Diorshirra/ Ivan, Jaden at the front door, always a smile, Zariah, Mitzi ,Milo, Reda and Sumit. This is a wonderful location, beautiful hotel, walking distance to St. George , or can ride their shuttle, but getting to have seclusion and peaceful beauty, within just a few hours flight from the east coast or Atlanta.

A wonderful 3 nights at the St Regis. The location is very pretty, right on the beach with no other hotels near by so you have the place to yourself. The hotel was sold out while we were there but never felt crowded. Every meal that we had was excellent. However, what really set this hotel apart was the quality of the staff. Everyone was super friendly and very helpful. Particular shout outs to Tessa in the spa, Christine at the front desk and Christopher down by the beach. Someplace we would definitely go back to.

Great hotel but really great staff. Special mention of Rachel, Dorena, Deon, Zyriha, chef Catherine and Cocierge Leon and all of the wait staff We were there just before the hurricane and the staff preperation for the storm was amazing John and Jeannine