Usuário convidado
17 de outubro de 2024
This hotel is seriously under-staffed so don't expect much from them. Hilton is apparently going cheap and cutting services. Our experience did not begin well. We picked up our rental car and the GPS was not working so I called the hotel for directions. The front desk staffer didn't know, and there was no one else there to ask. He said he didn''t have a car so he couldn't give directions. When we checked in, the staffer said nothikng about the every-other-day maid service, so when our room didn't get cleaned, it came as a surprise. I called and asked if we could get this every day, and he said yes, but in our 6-day stay, our room was cleaned only once. That stinks. When we needed help with the heater, someone came two days later. That stinks too. With all hat said, the hotel is in a nice location, there's a 24 hour supermarket nearby, an indoor pool and the view is good. The free breakfast is so-so, food is edible with minimal choices. There is only one person working the whole breakfast buffet and she does a good job but it is there to provide sustenance and little more. There are a bunch of restaurants nearby, so there's food available for a price. Overall this hotel could be very nice if Hilton were to invest some human beings into the place. But they haven't and they are unlikely to do so, claiming that this is an "extended residence" rather than the hotel that it really is. After a while you get tired of all the BS and the inadequacies. And for the price, the value here is poor.
Traduzir