Usuário convidado
20 de abril de 2023
Check in was lengthy as one needed to fill out a form even though all the information had been provided on line in response to the hotel’s request for us to provide. Our room was quiet, with a very comfortable bed, and a newly refurbished bathroom. Unfortunately, when we needed to use the WC brush, it was disgusting, not something I would expect in a hotel of this grade. Breakfast had good choices and was tasty. We were provided with 2 small milk cartons in the room, alongside some tea and coffee sachets. When we asked for some additional milk cartons so we could have a second cup of tea, we were given a lengthy ‘lecture’ that these are complimentary and therefore we should not expect more. Was quite dumbfounded at this response, this being the 4th hotel on our trip, with no such issue experienced in the other hotels who were 3 star hotels. When leaving the hotel you had to leave your key with reception. However, when returning, staff didn’t always check who we were, simply handing the key to us, so any one could just ask for the key - not very secure. The hotel location was very good, easily reached on foot from the train station, and the old town was only 15 minutes walk away.
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