Boutique Hotel Das Salz

Didn’t really have a good experience on this but thank god Trip did compensate a small fee. The room is good, the hotel is good BUT whoever that has booked please read this:- 1. Make sure they send you a pin code to enter the hotel at least 3 days before or else keep emailing and calling before you reach. There is no workers all automated if you reach and have no code to enter you are stranded! Yes there is a phone to call but Im not sure why the phone doesn’t work properly!! I called 7 times only to 1 time they pick up. And finally after waiting in the cold for 30 mins they let me know the pin code to enter. Its very hard to contact the hotel maybe because im not using local phone number. Contacted trip and they themselves couldn’t contact them in time. According to the hotel, there should be an email from them with instructions and code. 2. Yes, I do love the concept of having no one to check in but at least leave like an ipad or a screen for guest to check and contact??? 3. Rooms were nice, blinds were automatic. Clean and have smart tv. They do have elevators thank god. Besides the ‘PIN number’ enter check in, its all good.

Very friendly staff.

I recently stayed for 2 nights in May. The payment was fully made in January. They kept my bank details from the January payment and made an unauthorised payment of 84 euro when I checked in. I called to flag this on the check-out day and was told that it would be rectified. I then got an email afterwards saying that I was refunded of the wrong payment taken in May back in January ( how can you refund in the past a wrong payment you made in the future??). I have replied and asked them to urgently resolve the matter of stealing my money. They have not bothered replying. I'm now going to see how to contact the police from abroad. I can see in another review that is is run by part-time students. It may be that rather than just be planned fraud this is is mere incompetence. Nevertheless, I can't recommend

We picked Das Salz for a 3-nights-long stay in late September. Arrival to the hotel was easy - it is on direct trolleybus line from the airport, takes about 25 minutes door-to-door. It is in walking distance from the heart of the city, takes about 15 minutes on foot. Check-in was easy and we did bump into a very friendly employee of this hotel, who offered some useful info about the hotel and the city. The room was fresh, clean and comfy, fully stocked bathroom and perfectly working WiFi. Albeit the room was facing the street, we slept amazingly well - the soundproof is a strong side of this hotel. We didn't take breakfast. After checkout, we were able to leave our luggage at this hotel. There were almost no negatives, except the area where the hotel is located - it's a much poorer / migrants-dense area of Salzburg compared to downtown and there're mostly non-European places around, which doesn't really feel nice. However, Austria is in general a very safe country, so we didn't have any issues while staying in this area.

A charming, compact, low touch hotel about 10 mins from the station. Really kind and attentive staff as well. It’s probably the only non-tourist trap in town, and was a great retreat from the rest of the city at days end. If I must visit Salzburg again, this is the only place I’ll stay!

We visited Salzburg on the 4th week of August recently. We stayed in Das Salz with my family. Its a different kind of a hotel run by College students on a part time basis. The hotel does not have a reception, instead one of the students will be there between 9-5pm to address your concerns. The following are my feedback: PROS: 1. Good compact clean rooms. Quite spacious. 2. Great location with access to trains ( 10 min walking), bus stop( next to the hotel), departmental stores ( SPAR 100m) and lots of food options through restaurants. The city centre near Mirabel palace is about 15min walking fromm the hotel. 3. Decent restaurant at the lobby also operated by students. 4. Provision for luggage room and lockers to keep your valuable safe while you explore Salzburg. 5. The students are quite helpful and supportive. 6. Great options of bicycles and umbrellas on a rainy day. CONS: 1. No kettle and tea/coffe provisions in the room. 2. We were given Access number for Access to doors and rooms. No key or key cards. Once the Access number did not work. I had to request for a new Access number to get through. 3. The hotel is on the busy main road. If your windows is facing the main road, it makes a lot of sound in the busy hours. Hence you need to keep the windows closed. 4. Centralized A/C. The room A/C controls does not work. I tried many times. On a hot day, it would be very inconvenient.

Location was close to the train station- 15 minute walk and to the Old Town Salzburg where our tours started. Beds were comfortable and our room was spacious. We had a room by the courtyard but it was rainy and cool so we were unable to enjoy it, but it looked great.we did not include the breakfast in our stay. Modern shower wasn’t my favorite as I got water all over the bathroom the first night, but I figured it out. Still loved the place!! Recommend this spot- busy street but we heard nothing in the room.

Loved our stay at this stylish brand new concept hotel. Its digital check in and check out but staff there during daytime hours and available on whatsapp. Overall this place will suit a younger/hip/techy traveller rather than older more conservative types. It's a new hotel so everything is fresh, spotlessly clean, modern, stylish, comfortable with a cool vibe. Feels a touch luxurous. Recommend rooms facing courtyard rather than facing street which is busy and noisy. We luckily got a free upgrade to courtyard facing room with balcony which we really appreciated. Was super quiet and comfortable. Convenient location - old town 20mins walk beside river. Shops and restaurants nearby. Lovely on site cafe and communal relax areas inside and outside courtyard. Can store bags and borrow a kettle. Would love to stay again next time we're in Salzburg.

What styles itself as "boutique" hotel is actually not more than a digitalized hostel. Which is conveniently left unsaid in its self-presentation, on its website, but even worse also on the booking portals such as booking. No-frills digital is fine - but then, you need to pull it off. If you only realize upon arrival that there is no reception, and if no call to any of the telephone numbers provides any answers, and if you start wondering whether the online checkin (which is cumbersome) yielded any results: then you know that these are amateurs, wanna-be digital entrepreneurs. The WA number provided is operated by a chatbot. The only channel that worked during our stay was sending an email. With the resulting latency to get a response. The rooms are small, no space to swing a cat in. No wardrobe, just a rack with five hangers. Wash basin in the room - welcome back to the 19th century, only now with running water. What holds itself out as "garden suite" is actually the converted backyard barrack - with windows to the busy courtyard. You need to check out by 1000 am, and of course you cannot deposit your luggage, so you either lug it around or head to the train station, to use their lockers. The cafe serving (decent) breakfast is a collaboration partner, they do not belong to the hotel. Hotels are defined by their service, not by their infrastructure. No reception, no housekeeping, no roomservice, no nothing: at this service level, the price is a rip-off, even during festival period.