Cool Mama Salzburg

The hotel location was goid and the staff were very friendly.

薩爾斯堡音樂節期間住這裏，雖然不在市中心，但是比城裡的酒店性價比高一些。

The hotel is well decorated very clean and modern. The sky bar and the breakfast are very good the breakfast is a real positive point of this hotel. The hotel is 20min from city Center with the bus line number 7. What is to improve: to take more into account the comments/requests sent by the clients during reservation process… checking the room ( Brocken piece of shower badly repaired from first to second night ) more regularly checking the power of the door battery)… when a client faces 3 pb within two nights it is good to make him a better deal than just to offer parking for free. The crew in the reception would gain by being more friendly and giving more positive answers. Still the rooms are nice, by improving in the domains mentioned upper it would become a must. I still recommend this place. Last remark would be more confortable to have one materas in the king beds and not two materasses together. Also making Netflix service being available would be a real plus !

This is the dumping hotel when lufthansa cancels flights at last minute. Whilst the hotel itself looks ok, rooms and food ok the customer service is sorely lacking. After being told by lufthansa this hotel has twin rooms it doesnt. I was forced to share a double bed with my adult child. Neither cool mama reception nor lufthansa would allow us 2 rooms for the unexpected layover despite my child and I having separate flight bookings. I have a mefical condition and now have not slept the past 24 hrs whilst stuck here ( thr hotel is miles from town) . Customer care factor is ZERO despite my many attemots at trying to resolve the issue at yhe cool mama end. This is the first negative review i have ever written. When back in Europe again ( and I travel alot) I will nevet use lufthansa or cool mama evet again. Its all about money not customet comfort which is such an important factor when rhibgs go wrong. Such as was the case when our flights were cancelled and all we needed was to be treared fairly.

Outside of the Center e of Salzburg, there is this nice hotel: nice rooms, clean and, in general, good services. The personal is professional, but not always friendly. Breakfast is continental and very good. There is a big parking. Anyway, a good choice to stay.

Rooms are spacious and very clean but I have booked 2 rooms and paid extra for one of the rooms as I wanted to have a king size bed but I found out that all rooms has a big king bed .The parking is not free.The location is a bit far from city center and there are no convenient stores around .

Stayed 3 nights mid May. Lovely property - new and well decorated. Very helpful, courteous and professional staff. Really clean rooms and communal areas. Excellent breakfast and bar on the top floor. Would have given 5 stars but the only downside is the location - it is a little far from the city centre although is easily accessible through the nearby bus stop.

Super cooles Zimmer! Mit der Badewanne direkt am Fenster und Ausblick. Sehr entspannend an einem regnerischen Tag. Zimmer war super! Frühstück auf der fast obersten Etage war auch sehr gut. Beim frühstücken einen Ausblick über Salzburg. Parken war kein Problem in der Tiefgarage. Wir können es empfehlen!

Das Hotel befindet sich direkt an der Autobahn und gegenüber von dem Messezentrum Salzburg. Das Zimmer verfügt über einen Tresor sowie einer Minibar. Es ist sauber und in einem sehr gepflegten Zustand. Parken kostet 5 € beim Aufenthalt im Hotel kann man allerdings mit seiner Zimmerkarte rein und herausfahren ohne zusätzliche Kosten. Ich würde empfehlen, Zimmer in den oberen Etagen zu buchen. So hat man einen grandiosen Blick auf die Berge.