Usuário convidado
5 de agosto de 2022
When arriving we found out that our room were not ready because of water problem. So we were relocated to the neighbor hotel just 2 min walking ( Kalidon panorama) straight above from our hotel. I was so hungry when arriving and as a compensation for our hotel change we also got a free lunch at the hotel. Very nice! We returned to our hotel in the next morning and found out that we were upgraded to a better room with a wonderful view instead! Very nice service due to our situation, and I was also pregnant. I’ve read about the beds before and we’re anxious on how stiff they were gonna be. And yes! Unfortunately they were. I had to build up the bed with blankets in order to sleep. They were missing the over bed mattress. After one day I couldn’t take it and asked for a solution and they helped us and got a bed mattress after the third day. After that I slept so good and the hotel should really invest bed mattresses in all of the rooms, and it would completely change their standards. The hotel breakfast needs to be changed. They’re were mostly sweets and not so many healthy choices. I had a hard time feeling full and ate mostly fruits. Their Greek yoghurt didn’t taste anything and felt very cheep. I would say, get rid of 50% of the sweets and upgrade with more yoghourt alternatives, granolas, nuts, seeds and so on. Their jams only tasted like sugar, also feels very cheap. I was not happy with the breakfast buffe at all. But I guess it’s more for the big family’s. The dinner buffe were so much better and had multiple good alternatives, the fish dishes specifically. The restaurant view is spectacular. About the restaurant service we noticed every day both for breakfast and dinner the staff wants to remove your plate as soon as your done with it. They circle around the tables every other minute like eagles and it made us feel very stressed and uncomfortable. We could not relax at all and enjoy our meals. They also starts to remove dinner and breakfast way to early, like 30 min before they close (they should write this somewhere) so guests understand they cannot arrive to dinner 21.00 even tho they close 21.30. I’m very disappointed at the staff service for not letting the guests breath during their vacation. They don’t have to clean that fast and remove everything from tables. And if a family leaves a table they remove everything in the minute. Which makes guest around that table always feel someone walking, cleaning, circling at all times around them. Stressful environment. In overall this hotel is located perfectly with the best view and 10 min walk from Kokkari center. Great pool area and beautiful gardening’s. Great reception service and they always asked me how I felt and the baby in my belly, which were super cute and nice. The pool restaurant service were also so nice and helpful! One day I just wanted something cold to eat and asked to pay for a plate of cucumber (not on the menu) and they gave it to me for free, “
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