Avaliações do Hotel Caza Fisherman’s Wharf

Be sure to view the Hotel Caza website for the extensive list of additional fees associated with the booking (destination fee, parking, etc). The prices are very transparent on the site and aren’t as clear booking through third party. This hotel has incredible customer service! The front desk ambassadors are warm and welcoming from check-in to check-out. Vanessa and her colleague truly provide world class customer service. She provided 10-15% off coupons for restaurants on the pier. We had a fantastic time for my mother’s birthday in San Francisco and it would not have been the same with another hotel. The location of Hotel Caza is near Fishermans Wharf. It is walkable to many attractions such as the Coit Tower, Ghirardelli’s, the piers, etc. There are an abundance of great restaurants nearby. We had a delicious brunch next door at “Eight am” cafe. Other attractions are a bit further out and require transportation such as Golden Gate Park, Sausalito, and redwood forests. This is a very family oriented hotel. There are many games in the lobby for children and adults. Bicycles to peruse the city are provided on a first come first serve basis each morning. The swimming pool is on the smaller side and always has kids in it. The evening cookies are packaged and not freshly baked. The lobby has an overpowering smell of perfume. Overall, we had an amazing time at this hotel and highly recommend it for family vacations!

여기 체크인하실때 조심하세요. 선결제해도 디파짓을 결제하더라구요 200불결제라 물어보니 하루묶으면 100불 너는 2일이라 200불이라는데 그러면 5일이면 500불인걸까요? 거기다 다음날 133불을 또 맘대로 결제해서 가서 물어보니 authorize 라상관없다고 하지만 보증금 200불 그다음 133불 다 제현대카드에 결제로 되어있었습니다. 제가 선결제 했는데 (디파짓은 그렇다쳐도) 왜 또 하냐고했더니 성질 내고 헛소리하다 나중에 컴퓨터탓, 써드파티탓 , 니카드 데빗카드냐 하다 결국또 휴먼 에러다 규칙도 뭣도 없는 호텔이고 가만보니 아시아인이라고 은근슬쩍 하는것같아 기분 나쁩니다.지금 라스베가스 코스모폴리탄에있는데 여기 보증금 100불 고치해주었구 제카드 결제 안됐어요 호텔은 그냥 hold 만하는거죠.2틀내로 해지될거라했습니다. 물론 호텔 카자 결국 환불(당연하죠)은 해주겠지만(며칠내로해줄꺼냐물으니 망설임 결제됐으니 오래걸리겠죠) 개인카드 맘대로 결제하는건 정말 호텔 자격이 없습니다. 직원들 매니저 완전 3류이구요. 트립닷컴도 해결해주는 거 없어요 제가 다 스스로 따졌고 체크아웃까지 채팅을 5번을 했는데 기다리라는것 밖에없습니다. 애들데리고가는거라 위치좋아보여 했는데 우버, 무니 타고다녀서 궂이 여기 왜있었나 모르겠네요. 여기 개인정보 무단도용으로 고발할겁니다.