Avaliações do Livingston Hotel

Resposta da propriedade: Dear Explore the world with Joseph, so happy and pleased to hear that you enjoyed our excellent service. It's fantastic that you found our professionalism excellent and we want you to know that you are very important to us, and we are dedicated to providing you with the best service possible.We always love hearing about guests with a memorable experience, a true measure of happiness. Thank you for your recognition and we look forward to welcoming you back for many more exceptional stays.As always please do think of Livingston Hotel as your home away from home and we hope to see you very soon.

Resposta da propriedade: Dear valued guest, we regret that we did not deliver an experience deserving of a better rating and I am very sorry to hear of your disappointing experience with us. Please accept our sincerest apologies for the impression we have left you. Rest assured that we have looked into your comments seriously to ensure this will not happen again.I sincerely look forward to an opportunity to welcome you back with us again for a more refreshing experience.

Resposta da propriedade: Dear valued guest, thank you for talking the time to review Livingston Hotel, it is never a pleasure to know that we disappointed a guest but I am always grateful for constructive feedback so that we may learn and improve. I do notice on your comment about the room have assigned to you and the sound proof issue during your stay. Please allow me to sincerely apologize that we have failed to control the noise levels from the room beside. I have shared your review with the superior and our team. I confess that none of us took any pleasure or pride in reading and reviewing the issues that you describe. My team and I are looking into this issue seriously in order for us to deliver the best hospitality service to our guest during the stay. Lastly, I do hope that you may consider revisiting Livingston Hotel again in the future. My team and I would very much like the opportunity to restore your faith in our hotel again. We value your feedback and will do whatever we can to make it up to you. I sincerely look forward to an opportunity to welcome you back with us again for a more refreshing experience.

Resposta da propriedade: Dear valued guest, Thank you for sharing your positive experience with us! It's lovely that our location for in-house room guests have increased your convenience. Your feedback regarding cleanliness of room and breakfast menu is extremely important to our continued efforts to reflect and improve ourselves to provide an experience defined by our valued guests.We will share your feedback with the team for improvements and look forward to providing you with an elevated experience on your next visit.

Resposta da propriedade: Dear valued guest, thank you for sharing your positive experience with us! We're thrilled you enjoyed our clean, spacious rooms with stunning views. It's lovely that our complimentary on-site parking for in-house room guests have increased your convenience. Your feedback regarding the taste of singapore mihun is extremely important to our continued efforts to reflect and improve ourselves to provide an experience defined by our valued guests. Rest assured the F&B team is well informed. Looking forward to hosting you again!

Resposta da propriedade: Dear valued guest, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our place to be really good and that our talents made you feel warm and welcomed. Could you kindly drop us a message that which department of staff is not friendly in order for us to training the staff? . Please be assured that hotel management is taking this matter very seriously to ensure that something like this does not happen again. Your comments make us clear the direction and what we should pay attention to in future work.We look forward to serving you again and providing you with more amazing experiences.

Resposta da propriedade: Hi Shazniza, thank you for your fantastic feedback! It's lovely that you enjoyed the stay, and that our talents made you feel warm and welcomed. We strive to provide a delightful luxury experience, and it's fantastic to hear that it left a positive impression.Your satisfaction is our priority, and we hope to welcome you back for more memorable experiences.

Resposta da propriedade: Dear Siau San, We always love hearing about guests with memorable experiences, a true measure of happiness.We are thrilled to hear that you had a wonderful time at Livingston Hotel! We want you to know that you are very important to us and are dedicated to providing you with the best service possible.Thank you for your recognition and the 5-star rating. It was our pleasure to have you at Livingston Hotel and we look forward to many more opportunities to welcome your return.

Resposta da propriedade: Dear valued guest, Thank you for your fantastic feedback! It's lovely that you enjoyed the stay, and that our talents made you feel warm and welcomed. We strive to provide a delightful luxury experience, and it's fantastic to hear that it left a positive impression.Your satisfaction is our priority, and we hope to welcome you back for more memorable experiences.

Resposta da propriedade: Dear valued guest, it is very sad to hear of your disappointment with our service. We regret that we did not deliver an experience deserving of a better rating and would like to extend our sincere apologies for failing to meet your expectations. For your information, compulsory refundable security deposit key per room is RM 100. The check out time is 12noon and our front desk officer did called to remind Sir that late check out will be charged RM 25 per hour. Much appreciated to the feedback on parking spots and breakfast. It's lovely that our complimentary on-site parking for in-house room guests have increased your convenience. Your feedback is extremely important to our continued efforts to reflect and improve ourselves to provide an experience defined by our valued guests.We will share your feedback with the team for improvements and look forward to providing you with an elevated experience on your next visit.

Resposta da propriedade: HI Nicktino Surubi, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our place to be really good and that our talents made you feel warm and welcomed.Thank you for choosing us. We look forward to welcoming you back for many more exceptional stays and dining.

Resposta da propriedade: Dear Asmidah,we always love hearing about guests with memorable experiences, a true measure of happiness.We are thrilled to hear that you had a wonderful time at Livingston Hotel! We want you to know that you are very important to us and are dedicated to providing you with the best service possible.Thank you for your recognition and the 5-star rating. It was our pleasure to have you at Livingston Hotel and we look forward to many more opportunities to welcome your return.

Resposta da propriedade: Dear Choo Kim, thank you for sharing your positive experience with us! We're thrilled you enjoyed our clean, spacious rooms with stunning views. Your feedback regarding breakfast is extremely important to our continued efforts to reflect and improve ourselves to provide an experience defined by our valued guests.We will share your feedback with the team for improvements and look forward to providing you with an elevated experience on your next visit.

Resposta da propriedade: Dear valued guest, first and foremost, thank you for your support.We regret that we did not deliver an experience deserving of a better rating and I am very sorry to hear of your disappointing experience with us. Please accept our sincerest apologies for the impression we have left you. Rest assured that we have looked into your comments seriously to ensure this will not happen again. Your feedback is extremely important to our continued efforts to reflect and improve ourselves to provide an experience defined by our valued guests. I sincerely look forward to an opportunity to welcome you back with us again for a more refreshing experience.