Avaliações do Southern Sun Katherine Street

Resposta da propriedade: Dear Valued Guest Thank you so much for your recent visit to the Southern Sun Katherine Street and thank you for your valuable feedback regarding your experience with us. We are thrilled to hear that Mpo was a friendly face upon your arrival and Solomon being able to give you advice that was helpful for your stay with us. As one of our commitments to comfortability we strive to offer convenience to all our guests and we are happy to have met your expectations with the shuttle. We are pleased to hear that you enjoyed the cleanliness of the rooms as we ensure that they are the most welcoming and that you get to be well rested. Your compliments are highly appreciated and will be shared with our team, as they will be encouraged by your positive feedback. We're glad to hear that you loved everything about our hotel. We strive to provide the best possible experience for our guests, and your detailed and honest feedback assures us that we are on the right track. Regards Lerato Rasogo Assistant Front Office Manager

Resposta da propriedade: Dear Valued Guest Thank you for your feedback! We're delighted to hear that you enjoyed the convenience of our free shuttle service to and from the mall. We strive to make transportation as easy and accessible as possible for our guests. We're also thrilled to know that our staff was courteous in every way possible and that the atmosphere was pleasing unto you, your compliments are highly appreciated and will be shared with our team, as they will be encouraged by your positive feedback. We look forward to welcoming you back in future! Kind Regards Lerato Rasogo Assistant Front Office Manager

Resposta da propriedade: Dear Valued Guest Thank you so much for our feedback following your recent stay with us at the Southern Sun Katherine Street. We are delighted that we have exceeded your expectation with the spaciousness of your room, the great location of the hotel, and the comfortability you had, as safety is one of our top priorities for all our guests. We are sorry though to hear that the restaurant took time with your order, as we understand how crucial it is to deliver food in a timely manner. We look forward to welcoming you back in future, being of service to you and creating exceptional memories for you Warm Regards Lerato Rasogo Assistant Front Office Manager

Resposta da propriedade: Dear Valued Guest Thank you for taking the time to share the experience you had during your recent visit to the Southern Sun Katherine Street. We are thrilled that we were your preferred hotel to celebrate a special occasion and you had a wonderful stay with us, it is always appreciated when we receive positive feedback and to know that we met and exceeded your expectations with our service. We look forward to welcoming you back soon to the hotel Warm Regards Lerato Rasogo Assistant Front Office Manager

Resposta da propriedade: Dear Valued Guest Thank you for taking the time to share your review following your visit to Southern Sun Katherine Street. Comments that are shared with us always assist us in offering the finest standards of service to our guests. We have noted them accordingly and they have been communicated to the relevant departments to assist us in improving our service delivery. Kindly note that we would like to further engage in the matter, however we could not get through to you. Please advise a suitable time for us to be in touch with you. Kind Regards Lerato Rasogo Assistant Front Office Manager

Resposta da propriedade: Dear Mr. Mohammed Jogee Thank you so much for your recent visit to Southern Sun Katherine Street and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met and exceeded your expectations. Your comments have been shared with all members of the team. We look forward to welcoming you back to the hotel. Kind Regards Suzette Pather Front Office Manager

Resposta da propriedade: Dear Valued Guest Thank you so much for your recent visit to Southern Sun Katherine Street and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for the poor levels of service. Your comments have been communicated to the relevant departments in order to assist us in improving our service delivery. We always strive to ensure that each guest have an exceptional experience. We had a look into why the system did not filter your reservation within time on the system and we had an unexpected down time in the server, however that is no excuse and apologize for the inconvenience one again. I hope that this will not deter you from visiting the hotel again. We look forward to welcoming you back to the hotel. Kind Regards Suzette Pather Front Office Manager

Resposta da propriedade: Dear Valued Guest Thank you for taking the time to share your comments following your stay with us. As a valued guest, your feedback is most important to us, and we are delighted that we have exceeded your expectations. We look forward to welcoming you back soon. Kind Regards Suzette Pather Front Office Manager

Resposta da propriedade: Dear Aminatkemia2023 Thank you for staying at Southern Sun Katherine Street in July. Our sincerest apology for responding so late to your review. We are very delighted that you have enjoyed your stay with us and that we exceeded your expectations. We looking forward to welcome you back to Southern Sun Katherine Street. Kind regards Suzette