The Residency Sandhurst

Best location

The place is nice and clean, staff is friendly and professional. My friend and I enjoyed our stay, very comfortable

The service was very bad i am a very old customer but terrible service this time im really disappointed The beds need to be changed And so do the pillows and sofas aswell as everything has worn out I never expected this i thought it would be better

It was a great stay. The staff are extremely friendly and helpful. They go the extra mile to ensure you have a pleasant and comfortable stay. The rooms were very clean and had everything required. The only things not provided were hairdryers and iron, the staff mentioned that those had been stolen in the past and its understandable that they no longer provide those. It was better than the pictures provided online. We stayed in the 3 bedroom which was 2 apartments with interleaving doors. They were very spacious. The rooms and bathrooms appear very luxurious however there are small updates that could really elevate the anesthetic such as the taps were lose on the sinks, areas of paint chipping off walls in the bathrooms, the sofa was a bit old and not very comfortable and the kitchen cupboard doors needed refurbishing. Otherwise excellent stay. I need to especially mention the lady working at the front desk who was extremely helpful in organizing a shuttle for us to the airport.

network connection was a nightmare. it will sometime takes some time for the reception to respond when called. the bed was comfortable. i booked for breakfast but for some reason it was changed. i did not prepare for self catering.

Ironing board was very small and had visible food stains! Was told to cover it with a towel! No bedroom slippers and the bath towel was very small. They should not allow smoking in the corridors and staircase. No water bottles. The tiny TV did not work.