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1 noite
Avaliações dos hóspedes
4.7/5
Excepcional
7793 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.6
Atendimento4.7
Limpeza4.7
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Todas as avaliações(7793)
Avaliações positivas(7645)
Avaliações com fotos/vídeo(3791)
Bela vista para o mar(1669)
Café da manhã delicioso(889)
Ótimo para crianças(681)
Piscina excelente(480)
Próximo à praia(352)
Tem instalações para crianças(108)
Atividades para famílias disponíveis(53)
Avaliações negativas(139)
Usuário convidado
Quarto clássico
Hospedou-se em jun 2023
Sozinho(a)
12 avaliação
5.0/5
Excepcional
Publicado em 27 jun 2023
Antes de chegar, estou satisfeito com a chamada avançada para minhas preferências e é bom adicionar o Wechat do meu mordomo com antecedência. No entanto, meu mordomo não me cumprimentou quando cheguei ao hotel e alguns funcionários da recepção não tiveram um bom treinamento quando fiz o check-in porque não me lembraram de verificar minhas informações e me pediram para voltar. para o lobby para fazer isso quando eu cheguei meu quarto já na verdade meu quarto estava tão longe do lobby! À noite, encontrei uma mancha preta debaixo da minha cama e a governanta disse que era gergelim. Estou bastante surpreso com um gergelim tão grande... Depois que expressei meus sentimentos ao monsenhor de plantão, Sr. Hensen Feng, ele pacientemente me respondeu por essas experiências terríveis, uma por uma e ele me ofereceu soluções satisfatórias e esses planos são credíveis, incluindo os vouchers FnB. Admirei que, ao mesmo tempo, ele se comunicou com seus colegas após minhas reclamações e o departamento de limpeza me ofereceu um presente como compensação. Como membro do IHG, embora minha experiência tenha sido particularmente terrível no início de minha jornada, ainda admirei os gerentes e sua alta eficiência de trabalho e boa atitude de serviço.
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Resposta da propriedade: Prezado hóspede, muito obrigado pela sua maravilhosa avaliação e feedback construtivo! Foi um prazer tê-lo conosco e ficamos felizes em saber que você teve uma experiência fantástica conosco. Obrigado e esperamos vê-lo em breve! Gerente Geral: Weifang LI
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Usuário convidado
1 Cama King Size, Quarto Clássico com Vista para o Oceano, Andar Alto
Hospedou-se em out 2023
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 6 nov 2023
Alexander diz que os funcionários do hotel são uma senhora prestativa e confiável que ajuda a se sentir livre sobre todas as necessidades do hotel, como tênis, passeios, lojas e passeios. Cassie respondeu todas as perguntas de forma muito ativa pelo wechat. Serviço muito bom.
Texto originalTraduzido pelo Google
Resposta da propriedade: Prezado hóspede, muito obrigado por escolher nosso InterContinental Sanya Resort. Ficamos felizes em saber que você gostou da sua estadia em nosso Resort e agradecemos muito pelo seu feedback. Também quero recomendar a Fábrica de Cerveja para você, o excelente prato de churrasco e a cerveja fresca irão alegrar sua viagem a Sanya. Gerente Geral: Weifang LI
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Usuário anônimo
1KingClassic GardenVw OutdoorLivingArea
Hospedou-se em jan 2025
Viaje com amigos
4 avaliação
5.0/5
Excepcional
Publicado em 21 jan 2025
Travelling china can often be hard because of the language barrier. On arrival Intercontinental provided the contact (who also proactively reached out) of “Bella”. She was PHENOMENAL and just consistently went above and beyond to help us navigate our time at the hotel and Sanya in general, going to far as to help us get in contact and organise some of our island activities that we were struggling with due to the language barrier. Bella was a star, and the hotel’s help in providing that service was greatly appreciated.
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Resposta da propriedade: 尊敬的賓客,您好,很榮幸您選擇三亞半山半島洲際度假酒店,在給我們滿分的同時給予我們悉心的評價。感謝您對酒店服務態度的認可,就是對我們工作的最大鼓舞。對於您提到的員工Bella,我們會第一時間與其分享這一喜悦。酒店沿海而建,您在閑暇時間可以來到沙灘上並且躺在日光床上,眼睛欣賞到的是醉人的蔚藍色海景,耳旁聽到的是海浪翻滾的聲音,給您舒適的度假體驗。休息時您可以來到我們的沙灘吧,徜徉在超大座椅中,品味一杯特調雞尾酒感受下午的愜意時光。我們期待您的下一次光臨!祝您愉快!酒店總經理:Weifang
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Usuário anônimo
Quarto clássico
Hospedou-se em dez 2024
Casal
13 avaliação
5.0/5
Excepcional
Publicado em 18 dez 2024
We had a very nice stay at the hotel. The staff is friendly and especially Bella was very nice and helpful during our stay. She was always available and helped us immediately. The eggs Benedict at the breakfast are my favorite. We will definitely come again.
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Resposta da propriedade: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
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Usuário convidado
1 Cama King Clássica com Vista para o Oceano
Hospedou-se em nov 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 11 nov 2024
My manager “ELLA” contacted me a day before I arrived. She asked me how I was doing even before I left, how I was doing, and even after I came home from the hotel. It is very supportive to have someone who is interested in and helps me in a strange place. While I was in the hotel, I was so comfortable and handled the inconvenient situation well. I was happy enough to want to go again.
The hotel is clean overall and easy to connect to the beach. The children had a happy vacation. My friend and I rested well
Everyone find "ELLA" here, it's going to be the best trip ever👍🏻👍🏻❤️❤️
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Resposta da propriedade: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
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Usuário anônimo
Quarto clássico
Hospedou-se em nov 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 6 nov 2024
We booked a basic room at first, and when we arrive therw, Ella helped upgrade the room to a garden view room with outdoor recreation area!
The original reservation did not include breakfast, but when I say I wanted to try the breakfast of this hotel, Ella was very enthusiastic to help us arrange it, thank you! She is sooo kind!
😊 The concierge helped us with our luggage from we got off the bus and guided us all the way to our rooms.
More important, the room is really big, and the outdoor relaxation area and an open-air patio are also designed to be quite distinctive. The walls are high and secure, with no privacy concerns. indeed like the Internet said very holiday feeling!
Anyway, I enjoy this experience, and thank you for the help of Ella. The next time, I will choose this hotel again.😊
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Resposta da propriedade: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
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Captainobvious
Quarto clássico
Hospedou-se em ago 2024
Sozinho(a)
11 avaliação
5.0/5
Excepcional
Publicado em 20 ago 2024
Enjoyed my stay here. The staff are very friendly and helpful. The breakfast is decent with a good variety of options available. The rooms are spacious with comfortable beds.
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Resposta da propriedade: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
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Ann
1 Cama King Clássica com Vista para o Oceano
Hospedou-se em ago 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 27 ago 2024
Our stay here was perfect in every way. The breakfasts and dinners are abundant, room immaculately clean, the staff helpful and friendly. Special thanks to our butler Dora who made our holiday unforgettable! The bay is a great place for swimming and snorkeling.
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6/7
Resposta da propriedade: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
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Sasa
1 Cama King Size, Quarto Clássico com Vista para o Oceano, Andar Alto
Hospedou-se em ago 2024
Família
3 avaliação
5.0/5
Excepcional
Publicado em 12 ago 2024
**Perfect Stay at Intercontinental Sanya**
After many visits to Sanya, we chose the Intercontinental this time, and I was more than pleasantly surprised. The entire hotel environment, including the numerous pools, left an excellent impression. I especially want to highlight the outstanding service from Amanda and Belinda. They, along with the rest of the team, did everything to ensure we felt completely comfortable and relaxed.
The Intercontinental Sanya will definitely be our preferred hotel for future stays. Many thanks to the entire team for this wonderful experience – we’ll gladly return!
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Resposta da propriedade: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
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Graeme (高天乐Photographer)
2 Double Classic Ocean View High Floor
Hospedou-se em jul 2024
Família
78 avaliação
5.0/5
Excepcional
Publicado em 26 jul 2024
Super hotel with wonderful facilities, great room and delicious food. The hotel is modern with a great beach and swimming pool. Thank you so much to Cassie for helping us with the our stay and providing for our needs. She is so professional and helpful! I look forward to returning to this hotel very soon!
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Resposta da propriedade: Dear, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us. Thank you, and we hope to see you soon! General Manager: Weifang
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Lizz88
2 Double Classic Garden View Outdoor Living Area
Hospedou-se em jul 2024
Família
19 avaliação
5.0/5
Excepcional
Publicado em 22 jul 2024
What a beautiful hotel with immaculate gardens and incredible service. Amber at reception made sure that our stay was extra special. Highly recommended this hotel.
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6/7
Resposta da propriedade: Dear, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us. Thank you, and we hope to see you soon! General Manager: Weifang
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AlexShanghai
1 Cama King Clássica com Vista para o Oceano
Hospedou-se em jul 2024
Casal
2 avaliação
4.7/5
Incrível
Publicado em 15 jul 2024
The location of the hotel is amazing. We booked the room with the ocean view and didn't regret about it. The size of the room, the cleaness, the view were amazing. Breakfasts were incredible too with a huge amount of Western and Chinese food.
The only 2 things whic we didn't like were that most of the staff don't speak English at all. And the second thing that our room was too far away from the elevator, we had to walk 200-250 meters. But I would recommend this hotel anyway.
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Resposta da propriedade: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
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Evgeniia
2 Duplo Clássico
Hospedou-se em jun 2024
Família
3 avaliação
5.0/5
Excepcional
Publicado em 26 jun 2024
An excellent hotel located on the shore in a beautiful bay. The number of people on the beach is very small, which allows you to enjoy a relaxing swim in the sea. Good service, there are staff who speak English, which is very rare, there is also an employee at the reception who speaks Russian and helps resolve issues. The room is cleaned twice a day, they bring water, clean towels, make the bed, and carefully arrange all hygiene items. The breakfasts are excellent, good choice, variety of fruits and even delicious coffee. The children were delighted with the children's club, every day they asked to go there to play, where you can leave the child to play on their own (but from a certain age). Every day we went to Dadonghai Bay, a taxi cost 12-15 ¥, the ride took 5-8 minutes. I can confidently recommend the hotel, guests will definitely be satisfied.
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6/7
Resposta da propriedade: Dear Guest, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us. General Manager: Weifang
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Usuário convidado
2 Duplo Clássico
Hospedou-se em jun 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 17 jun 2024
Excellent staying, greatly enjoyed the hotel service and hospitality. Clean bedding everyday, free drinks, clean water swimming pools, and an amazing beach.
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Resposta da propriedade: Dear Guest, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us. Thank you, and we hope to see you soon! General Manager: Weifang
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Timoshina
2 Duplo Clássico
Hospedou-se em jun 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 26 jun 2024
The stay was nice. Special thanks go to Nancy Wang who was very helpful throughout!
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Resposta da propriedade: Dear Guest, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us. General Manager: Weifang