No.113 Nanbianhai Road, Tianya District, Sanya, Hainan, 572000, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.6/5
Muito bom
8416 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.5
Atendimento4.6
Limpeza4.6
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Todas as avaliações(8416)
Avaliações positivas(8085)
Avaliações com fotos/vídeo(2698)
Equipe da recepção cordial(1011)
Quartos grandes(793)
Bela vista para o mar(737)
Café da manhã delicioso(682)
Piscina excelente(321)
Ótimo para crianças(195)
Tem área de recreação para crianças(70)
Piscina limpa(50)
Avaliações negativas(331)
Ahmed Nahari songle
Cenário de Montanha (2 Camas)
Hospedou-se em jul 2024
Viaje com amigos
23 avaliação
5.0/5
Excepcional
Publicado em 22 ago 2024
O hotel é muito bonito e muito limpo, há todos os serviços turísticos no hotel, o café da manhã é variado, muitas pessoas e turistas estrangeiros, a recepção é excelente e acolhedora, e havia uma garota chamada Aym em inglês 谢艳 em chinês, muito amável, prestativa e bonita, pedi a ela uma vista para o mar e ela me deu uma vista do mar e da montanha juntos 🤗🤗😍
Texto originalTraduzido pelo Google
Resposta da propriedade: Dear guest, hello! Thank you for choosing to stay at Metropark Luling Bay International Hotel, Sanya and sharing your stay with us! The hotel is located in the beautiful natural international seaport - Sanya south Seaport, adjacent to the Phoenix Island known as "Dubai of the East", backed by the scenic scenic spot "South China Sea Mountain" Luhuitou, by the mountain and the sea, enjoy the natural beauty. The hotel has more than 80 types of breakfast, operating hours from 7:00 to 10:00, which can provide rich and delicious breakfast for every guest with different travel time. From the hotel walk about 7-8 minutes to the fishing village, there are many Hainan special snacks and restaurants oh. We will continuously improve and create a better environment to meet the needs of our guests.
Usuário convidado
Negative Oxygen Ion Mountain Twin Room
Hospedou-se em set 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 17 out 2024
Thanks to the lobby manager Money, who provided me with help. The hotel environment was very good and the room was very large. Money told me that there was a night market, so he asked concierge to call a taxi for us. Hotel Some parts of the maintenance is not good enough, the whole is better.
I have become friends with Money.Best wishes to Money in his work!!
Traduzir
Resposta da propriedade: Dear friend, thank you very much for your high recognition of our front desk colleagues' service. The entire staff of the hotel has always been committed to providing satisfactory and surprising service to guests, and we never stop striving to make more guests satisfied on the path of obtaining their satisfaction. We sincerely look forward to meeting you again and wish you and your family happiness and good health!
Zayyyyyyyy
Cenário de Montanha (2 Camas)
Hospedou-se em jul 2024
Viaje com amigos
2 avaliação
3.7/5
Publicado em 17 ago 2024
This hotel gives off a friendly vibe and you can definitely feel the family atmosphere. The overall stay was pleasant, the view from the hotel room was beautiful, however the room smelled a little bit of mold because of the humidity the first days. The service is a little lacking especially for foreigners. One of the reasons why we chose this hotel, for it mentions having English speaking staff but during our stay unfortunately the staff struggled to communicate with us and that led to some mishappenings and we couldn’t enjoy everything that was included in our package.
Traduzir
Resposta da propriedade: Dear guest, hello! Thank you for choosing to stay at Metropark Luling Bay International Hotel, Sanya and sharing your stay with us! Recently, there are many cloudy days in Sanya, and the hotel facing the sea will be affected by sea breeze, and the rooms will be slightly damp and produce odor. We will continue to strengthen the drying and dehumidification of rooms after cleaning, so as to reduce odor. If you encounter this problem during your stay, you can report it to our hotel staff in time, and we will replace your room. Adhering to provide guests with a warm and comfortable living environment, good living experience, is our pursuit. - I'm sorry, Vic
Arman 满哥
Cenário de Montanha (Cama de Casal)
Hospedou-se em jul 2024
Viaje com amigos
26 avaliação
4.7/5
Incrível
Publicado em 15 set 2024
It was a nice hotel and we upgraded rooms 😊
Traduzir
Resposta da propriedade: Dear guest, thank you for your praise! Good times, meet here, thank you for choosing to stay at Metropark Luling Bay International Hotel, Sanya! We also carefully equipped the majority of guests with a gym, chess and card room, children's paradise and other recreational facilities, as well as summer children's activity courses, so that you can enjoy vacation and leisure. Looking forward to your visit again, I wish you and your family a happy life!
Usuário convidado
Cenário de montanha - Minions Família Um quarto uma sala de estar
Hospedou-se em jul 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 21 ago 2024
The hotel was really nice. Arriving at the check-in desk we were greeted kindly and professionally. The hotel was clean and spacious. Breakfast was also good. Easy to rent an e-bike. We would definitely return there again.
Traduzir
Resposta da propriedade: Dear guest, hello! Thank you for choosing to stay at Metropark Luling Bay International Hotel, Sanya and sharing your stay with us! The hotel is located in the beautiful natural international seaport - Sanya south Seaport, adjacent to the Phoenix Island known as "Dubai of the East", backed by the scenic scenic spot "South China Sea Mountain" Luhuitou, by the mountain and the sea, enjoy the natural beauty. The hotel has more than 80 types of breakfast, operating hours from 7:00 to 10:00, which can provide rich and delicious breakfast for every guest with different travel time. From the hotel walk about 7-8 minutes to the fishing village, there are many Hainan special snacks and restaurants oh. We will continuously improve and create a better environment to meet the needs of our guests.
Promise_t
Quarto de Hóspedes (Cama de Casal)
Hospedou-se em jun 2024
Casal
22 avaliação
5.0/5
Excepcional
Publicado em 17 jul 2024
We had a great time here. The service is outstanding. We got at the hotel after midnight and they said we can check in at 10pm instead of 12pm. The receptionist is very helpful. The hotel is around many western restaurants.
Traduzir
Resposta da propriedade: Dear guest, hello! Thank you very much for your support and recognition of Xiaowei Home in all aspects. Everything we do is only to bring a comfortable vacation experience to everyone. Seeing your satisfaction and affirmation, we are truly moved. We will continue to be ready for you to come back at any time! Wishing you a happy life
ah lay lim
Cenário de Montanha (2 Camas)
Hospedou-se em out 2024
Casal
2 avaliação
4.5/5
Ótimo
Publicado em 13 nov 2024
Great hotel, the counter staff very helpfu. The room very bigl
Traduzir
Resposta da propriedade: Dear guests, thank you for your stay. I am very happy that you and your family have a wonderful time at Sanya Luling Bay Park. We provide the most comfortable service for every guest who comes to stay and enjoy a pleasant and unforgettable holiday experience. Look forward to meeting you again, wish a happy life.
AlmanMa
Cenário de montanha - Minions Família Um quarto uma sala de estar
Hospedou-se em nov 2023
Família
6 avaliação
2.5/5
Publicado em 12 dez 2023
During my recent stay at a hotel booked through Trip.com, I encountered several issues that left me dissatisfied. Firstly, despite specifically booking a non-smoking room, the hotel had a noticeable smell of smoke throughout, indicating a failure to properly enforce non-smoking policies. Moreover, the hotel itself appeared to be quite old and in need of maintenance.
On a positive note, the room service staff were helpful and responsive to my requests. However, I was disappointed to find out that the hotel's facilities were undergoing maintenance during my stay. This made it inconvenient for guests, especially families with babies, as there were multiple flights of stairs and a lack of baby-friendly amenities.
Another disappointment was the lack of attention to detail in the restaurant. I observed that the tablecloths were not changed after guests finished their meals, which raised concerns about hygiene.
Overall, my experience at this hotel fell short of my expectations. I hope that hotel takes this feedback into consideration to ensure a more enjoyable and hassle-free experience for future travelers.
Traduzir
Resposta da propriedade: Dear guest, thank you very much for choosing to stay at the hotel and providing feedback. The hotel opened in 2013 and underwent renovation and renovation in 2018. The hotel style is Southeast Asian, and there are many wooden furniture in the rooms. Due to the sea, there must be some erosion. We have also provided feedback to the relevant departments regarding the issues you mentioned in your comments, and will continue to increase training on customer service details. We will also be responsible for notifying and punishing the relevant departments. We apologize for not being able to provide you with a perfect check-in experience. Your feedback is the driving force for the hotel's continuous progress, and we will continue to improve and create a better living environment to meet the various needs of different guests!
Usuário convidado
Grand Yacht Sea-View Twin Room
Hospedou-se em set 2024
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 21 out 2024
设施:verry good
卫生:verrygood
卫生:verry good
环境:nice
服务:nice。
Traduzir
Resposta da propriedade: Dear guest, hello! Thank you very much for your support and recognition of Xiaowei Home in all aspects. Everything we do is only to bring a comfortable vacation experience to everyone. Seeing your satisfaction and affirmation, we are really touched and look forward to your next visit! Wishing you a happy life!
Iana ZhuZhu
Quarto de Hóspedes (Cama de Casal)
Hospedou-se em ago 2023
Família
12 avaliação
4.7/5
Incrível
Publicado em 19 set 2023
Nice hotel, customer oriented staff! Good breakfasts! Large children's play area with lots of toys and books. Very clean hotel, but some rooms have a damp smell. They upgraded our room, thank you very much! They brought baby slippers and bath accessories for my daughter! The only big negative about the rooms when you are traveling with a child is the open toilets (blinds instead of regular doors). Large swimming pool, two restaurants. They gave us a dozen fresh oysters. Wonderful view from the room!
Traduzir
Resposta da propriedade: Dear guest, thank you for your positive feedback! Seeing your affirmation of us, our hearts are warm. Luling Bay Weijing International Hotel has always been committed to providing satisfactory services to guests, and all staff of the hotel have always adhered to the service spirit of "guests first, warmth like home". I hope you can share your pleasant stay experience with your family and friends. Xiaowei looks forward to your next visit and wishes you a happy life!
Franck Junior
Grand Sea-View Honeymoon Double Bed Room
Hospedou-se em set 2023
Casal
1 avaliação
4.7/5
Incrível
Publicado em 22 out 2023
👍🏾 the service is good, the hotel is clean, nice view on the sea
Traduzir
Resposta da propriedade: 厚愛加身,猶如手持利劍,將軍趕路不追野兔,你知道你要前往何方!知我者莫如君,感謝厚愛。尊敬的賓客您好,感謝您選擇入住三亞鹿嶺海灣維景國際大酒店!謝謝您一直以來對我們的支持,我們始終堅持“賓客至上”的服務理念,我們將提供更加優質、貼心的服務,期待您的再次光臨!
Usuário convidado
Quarto de Hóspedes (2 camas)
Hospedou-se em jul 2023
Negócios
2 avaliação
5.0/5
Excepcional
Publicado em 22 out 2023
beautiful view and great environment, and also like the bath on the beach side
Traduzir
Resposta da propriedade: Dear guest, hello! Thank you very much for your praise of the hotel. Your satisfaction is the driving force and direction of our staff's efforts. With your support and affirmation, we will continue to provide every guest who arrives with a more warm and comfortable vacation environment. Looking forward to your next visit and wishing you and your family a happy life!
AlmanMa
Cenário de Montanha (2 Camas)
Hospedou-se em nov 2023
Família
6 avaliação
3.0/5
Publicado em 28 dez 2023
I had a disappointing experience at this hotel. Despite their assurance of non-smoking rooms, the room I was assigned had a noticeable smoke odor and to add to that, there was an ashtray placed on the table.
The restaurant also left much to be desired. The staff neglected to change the tablecloth after guests finished their meals, opting instead to only clear the dishes. It was quite disheartening and did not meet my expectations.
Traduzir
Resposta da propriedade: Dear guest, thank you very much for choosing to stay at the hotel and providing feedback. The hotel opened in 2013 and underwent renovation and renovation in 2018. The hotel style is Southeast Asian, and there are many wooden furniture in the rooms. Due to the sea, there must be some erosion. We have also provided feedback to the relevant departments regarding the issues you mentioned in your comments, and will continue to increase training on customer service details. We will also be responsible for notifying and punishing the relevant departments. We apologize for not being able to provide you with a perfect check-in experience. Your feedback is the driving force for the hotel's continuous progress, and we will continue to improve and create a better living environment to meet the various needs of different guests!
Dr. Dennis E. Ericson
Cenário de Montanha (2 Camas)
Hospedou-se em dez 2022
Casal
29 avaliação
3.2/5
Publicado em 15 jan 2023
We stay seven nights in this hotel. There are many positive and negative experience during our stay.🤔
First, hotel is not in seaside don't thing it's near to the beach. You need drive for short time to reach xiadong hai or dadongha beaches and they don't provide shuttle.😲 Hotel view is marina and Sanya city center. They have nice bathtub on balcony. Outdoor pool is little hard to reach but ok. You need to go first floor from second floor loby and take stairs 3 floors up to pool. Biggest problem is, they close the pool so early, 5 pm. And how come they don't supply towels or other stuff on pool site. Normally other metropark hotels provide. They don't even play music or sell some drinks around pool.
Second, breakfast variety is good as expected from Metropark hotel chain but it so crowded and there's no enough staff to maintance the open buffet, most times hard to find place to sit and you need to go other saloon where is little away and has just 20 percent of the real buffet and the saloon smells bad air.. Many times, hard to find milk, cups even forks. But there are olives 💛. You can also try their package dinner for two people it was delicious.
Thirdly, when we booked seven days the hotel price was reasonable later it get more than double, they did not add two more days with same price we book-in. That was little rude. Front desk was saying, why don't you rent another hotel. So yeah they simply don't want you to stay.👎
And, some days we need to ask to tidy up or room otherwise they will not do it. Many times we call housekeeping to provide use clean towels and tidy up the room.👎
Now let's talk about the most critical side. Hotel is near the clubhouse and night there are some luxury cars horn all the night. You can't sleep while balcony doors are open since 2 am. Those cars horn all night to show up themselves. So if you want little peace don't rent this hotel.,👎
Overall, I can't say the hotel experience is not🚫🚫🚫🚫🚫 worth it's price. I would rent another hotel near seaside but without breakfast and I could enjoy many shops around beach and have breakfast, lunch, dinner etc.
Traduzir
6/19
Resposta da propriedade: 親愛的賓客,您好!感謝您的入住及給我們為您提供服務的機會,您提到的問題我們繼續努力不斷完善哦,讓您盡情享受悠閑時光!小維期待與您下次相見!祝您生活愉快!
Usuário convidado
Cenário de montanha - Minions Família Um quarto uma sala de estar
Hospedou-se em fev 2024
Viaje com amigos
4 avaliação
4.0/5
Muito bom
Publicado em 24 mar 2024
Good location and counter staff are friendly
Traduzir
Resposta da propriedade: Dear guest, thank you very much for choosing to stay at the hotel and leaving a colorful review. The hotel is located in the picturesque natural international harbor of Sanya, adjacent to the Phoenix Island, known as the "Eastern Dubai". It is backed by the scenic tourist attraction "South China Sea Love Mountain" Luhuitou, nestled against the mountains and by the sea, enjoying the natural beauty.