Four Seasons Ocean Courtyard Hotel Sanya

Era barato e eu não tinha grandes expectativas, mas foi uma pena. O ambiente sanitário era extremamente precário. Havia poeira por todo lado. Havia teias de aranha por toda a cama. Não havia serviço. As instalações eram velhas e ultrapassadas. Não tive experiência alguma. O quarto cheirava a mofo e não havia nada lá dentro. Pensei que minha esposa tivesse tirado fotos, mas não tirou. As condições sanitárias eram realmente extremamente precárias. Avisei a recepção e eles disseram que pedi à faxineira para vir limpar. A faxineira veio, limpou com um pano e foi embora sem nem pedir desculpas, como se estivesse acostumada! ! ! ! Não se hospede neste tipo de hotel. É melhor encontrar uma rede de hotéis expressos onde a higiene seja pelo menos aceitável. As instalações são extremamente antigas! ! !

Excelente hotel, equipe muito prestativa. Limpeza diária. Eles me deram um upgrade quando cheguei tarde da noite. Obrigado por tudo!

Service is exceptional. Front desk staff are eager, attentive and helpful for concerns, and you can tell they genuinely want to help. Location is also nice, situated near the Dadonghai tourist area. Amenities, both in room and part of the hotel were decent. Room itself: bathroom could be a bit more clean. Also good view.

Overall, we had a great stay at the hotel. The staff were responsive and helpful whenever we encountered any issues. Our room was very clean and spacious. We had a great view facing the 鹿回头 hill and the piers. We had challenge with the TV as it was difficult to get a normal channel to watch. The breakfast selection was fairly average—not the highlight of our stay, but still acceptable. Despite these minor issues, we enjoyed our stay overall. The service was good, and the staff's prompt response to our concerns made for a pleasant experience. I would still recommend this hotel to others.

Nice hotel, daily cleaning was always done well - maid 10 did a good job. Location is pretty good, around 15-20 mins walk to the beach / 8 mins didi. Got upgraded for free at reception, had a lovely view of the marina. Breakfast was very mid & flavourless

The location is great, the room is spacious. Service girl number 13 is great! The front desk manager is very helpful. Service people are all good 👍🏻

Clean rooms, friendly staff. They let us check in early and check out late. Breakfast buffet has some western food options, mostly chinese food. Pool is clean, there’s place to sunbathe. Location is quite nice, but it’s 15 min from the sea, 7 mins by taxi. Overall, great experience

THE HOTEL WAS SUPER STAFF WAS VERY HELPFUL AND FRIENDLY SPECIALY MS AMUMU THE GIRL WAS VERY HELPFUL AND SUPERB DEFINITELY WILL COME BACK AGAIN TO THIS HOTEL

We booked a family room for 3 persons. I came with my friends to enjoy a fun weekend in Hainan. The room was spacious. However, we encountered a problem: there was no water in our room. But the staff were very helpful and friendly. They quickly apologized and moved us to another room (which we really liked). It was on the 8th floor with a great view.