Propriedades Holiday Inn em Sapporo

Nicely renovated hotel. Unfortunately staff are new and surprising not many front desk staff can converse in English.  Breakfast was good with many choices. However, we couldnt eat most of the time as my family has to go for activities early like skiing and local tours. The cafe  staff allows us to start breakfast before the opening time but an English speaking lady with a coat turned up one morning and stopped us from starting breakfast early before the opening time. She was so rude and told us wait till 630 before we can touch the food! I dont see why we cannot start with cereals that was already on display.  I will return to stay as the hotel is new, rooms are large and the onsen is clean and comfortable. There was a gym and laundry facilities too

The hotel in very good location but rooms is extremely small , barely has space to open the luggage on the floor , room size is only 18 SQM , they never publish the room size on the room details , photos on the listing is misleading as it show the rooms is big but actually its extremely small , Toilet is miserable small and has 40 CM step to climb , if you have senior person be ready to assist every time that person need to go to toilet. Breakfast , i tried once and never repeated as it doesn't worth it . Im frequent traveller and i don't normally write reviews but for this hotel i have to write to be sure no one got the same disappointment i got when i saw the room . Good luck