The Base Sapporo Susukino

老闆在入住時候詳細介紹了周圍好玩的，以及入住事項。之後都是憑密碼進出，垃圾、毛巾放門口就行。住了三天，非常安靜、非常乾淨、房間很大，一家四口很寬敞。整體非常新，房間內應有盡有，老闆非常細心，感覺像自己家一樣，還有個小廚房。入住率不高，三天沒有遇到任何人，私隱很棒。對面就是羅森，這家羅森也很好，啥都有。酒店旁邊有兩家非常火的拉麪店，信玄天天排隊，但是非常鹹，不好吃。如果説缺點，就是走到地鐵站要一段距離（大約十分鐘步行），其他都是滿分！

Due to a change of plan, our grand children did not join us at this hotel which was a pity. The bunker beds are clearly designed for families with young children. As with most Japanese hotels, the facilities are ample and well maintained. What bothered me was the owner who was a tourism ambassador not that long ago. Despite some reviews saying how helpful he was, I found the contrary. He advice was stock standard and I don't feel the genuine desire to help at all. Here are a few accounts of what I was not satisfied with: When we checked in, we gave the owner a list of three tempura restaurants that we researched beforehand and asked if he could help us make a booking. He only rang through one which happened to be closed for holidays but the other two he did not bother to keep trying to call them. I had been to Japan for around 20 times, and this is the first time that I could not book a restaurant through the hotel that I stayed in. The following morning, we asked for advise for breakfast. Despite telling him that we had been in Sapporo twice before, we were still told to go to the Nijo market, a must go place for all tourists. When we checked out, we sought his help to get a taxi. His told us to walk a few blocks on slippery road (I am sure he was aware that I was limping due to a fall few days back) as the taxi companies would not respond during busy hours! How helpful is this?

ホテルの方の対応がとても親切で丁寧で部屋の中も非常に綺麗でまた利用したいと思います