Dr. Mustafe Pintola 23, Sarajevo, Federation of Bosnia and Herzegovina, 71000, Bosnia and HerzegovinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
3.6/5
79 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado3.6
Comodidades3.7
Atendimento3.5
Limpeza3.7
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Todas as avaliações(79)
Avaliações positivas(21)
Avaliações com fotos/vídeo(4)
Avaliações negativas(29)
Le.travel
Quarto superior duplo ou twin
Hospedou-se em mai 2024
Família
3 avaliação
5.0/5
Excepcional
Publicado em 16 mai 2024
The hotel room was big, clean, and bright, with lots of space to move around. The beds were comfy and the bathroom was really clean. It felt great to stay in such a fresh and tidy place.
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6/7
ISMAIL
Hospedou-se em jan 2024
Sozinho(a)
6 avaliação
4.2/5
Muito bom
Publicado em 31 jan 2024
The hotel is generally clean, safe and very suitable for a comfortable holiday. The breakfast menu is quite good. Eating at the hotel restaurant is not expensive. All these are the positive aspects of the hotel.
However, they keep your passport hostage at the reception and do not want to give it to you until you leave the hotel. I have no idea how they can cover any damage to the passport. and actually a great irresponsibility for the hotel. But they don't even care. Finally, it is very absurd that they ask for a fee at check-out for the water in the room.
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YAS7
Quarto superior duplo ou twin
Hospedou-se em abr 2024
Família
36 avaliação
5.0/5
Excepcional
Publicado em 26 abr 2024
Nice hotel everything can find it near you
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Kılıçhan
Quarto superior individual
Hospedou-se em dez 2024
Viaje com amigos
2 avaliação
4.2/5
Muito bom
Publicado em 23 dez 2024
Veel voorzieningen in het hotel. De kamers zijn heel ruim en comfortabel. Bij het inchecken moesten wij onze id-kaart afstaan (tot in de ochtend) dat is niet de gewoonlijke manier en voelde niet heel prettig. Verder een prima hotel!
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Usuário anônimo
Quarto superior individual
Hospedou-se em dez 2024
Viaje com amigos
1 avaliação
4.0/5
Muito bom
Publicado em 19 dez 2024
Ligging is vlakbij de vliegveld. Grote kamer. Let wel op dat ze de paspoort innemen als je op late tijd komt inchecken. In de ochtend geven ze het pas vrij.
가성비 좋고, 호텔 직원들이 매우 친절합니다.
사라예보 공항과 가까워서 새벽 비행기 이용하기
매우 좋습니다. 강추합니다
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💋꯭ꦿএ᭄ li.duo.duo💞ꦿ
Hospedou-se em jan 2024
Negócios
9 avaliação
4.0/5
Muito bom
Publicado em 7 jan 2024
跟中國酒店肯定不能比,人太了有點吵鬧
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Usuário convidado
Hospedou-se em fev 2025
Sozinho(a)
5.0/5
Excepcional
Publicado em 10 fev 2025
Dear GM My name is Razique Aliyar, a manager for Hilton hotel london . I stayed at the Hollywood hotel on Thursday 6th February 2025 in room number APT20 it was a beautiful room . I would like to commend you for your excellent team whom made My stay very special. Your sales Manager, Alem was very accommodating and has excellent customer relations. The reception staff on duty were Adela, Nedra and Almira they were very friendly, helpful and kind and did their utmost to make my stay wonderful. Thank you once again for your hospitality, I will recommend your hotel to my guests as well as friends and family. I will definitely stay at the Bollywood again soon. I look forward to my stay and visiting your team again soon.
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Usuário convidado
Hospedou-se em fev 2025
Outros
1.0/5
Publicado em 8 fev 2025
Horrible hotel experiencAvoid This Hotel at All Costs! Due to my flight being canceled, the airline arranged for me and my family to stay at this hotel. At first glance, it seemed acceptable from the outside, but within a few hours, we were utterly shocked by the experience. I have never encountered such rude and unprofessional staff in any hotel. The issues began when we requested a non-smoking area. Although there were signs indicating non-smoking zones, people were openly smoking underneath them. The only designated non-smoking section was a small area in front of the reception, yet smoke still filled the space because they kept the doors open to the smoking area. When we politely asked the reception staff if they could keep the doors closed, they refused. The hotel manager was present and, instead of assisting us, started yelling, saying, "This is Bosnia—everyone smokes! If you don’t like it, go to your room." The poor treatment continued during breakfast. A waiter was serving food, and when my friend attempted to take a small snack from a tray that was clearly meant for the open buffet, the waiter suddenly started screaming at her, leaving her shocked and frightened. Perhaps the most alarming issue is the complete lack of fire safety. The hotel has no fire exits—only a single, ordinary staircase. In the event of a fire, such staircases act like a chimney, funneling smoke and flames upwards, making evacuation extremely dangerous. In conclusion, I strongly advise against staying at this hotel. You will regret it!
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Usuário convidado
Hospedou-se em jan 2025
Outros
3.0/5
Publicado em 3 jan 2025
Hotel has good location in Ilidza. Nearby you have spacious park and airport. Hotel offers space rooms and has a lot of services. Unfortunally there is lot of broken things ( toliet paper hangers etc.) in rooms. Housekeeping is non reliable. Breakfast is quite average. There are a lot of smoking areas in hotel. Parking is free for hotel guests. Hotel needs a little restoration. Price is good for its value.
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Usuário convidado
Hospedou-se em nov 2024
Casal
2.0/5
Publicado em 23 nov 2024
We were put up in the hotel for 2 nights after our flights were cancelled out of Sarajevo due to the snow. What can I say. It’s probably the worst hotel I’ve ever stayed in. Checkin: Staff were completely uninterested, went onto the next customer when I was still speaking. Awful. 2 lifts for the whole hotel and it was mobbed! Room: Although big, the room was tired and in need of upgrading. Paint peeling off the walls, carpet stained. TV cut out in the middle of a programme when the WiFi went down. We had no tv for the rest of the night. Food: We were provided with full board charged to the airline. We checked in about 9pm, the buffet was utterly awful, everything was cold or lukewarm and I didn’t fancy food poisoning. We didn’t use our full board at all after that experience. Reception staff are absolutely awful. Too busy staring at their phones to help. Completely ignored us when we standing right in front of them every time we approached reception. Even when we said ‘excuse me’ or similar. When we requested an airport transfer at 11am for leaving at 12.30 the receptionist said that she’d arrange it… she didn’t. We approached her at 12.40 and she scrambled together a waiter to drive us to the airport 30 minutes late!!! Honestly, don’t waste your money, the only saving grace for us is that we didn’t pay for the ‘hospitality’ (or lack thereof) of this dump. (Special mention to the waiters in the actual restaurant - not the buffet section - who did seem genuine and helped us where they could.)
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Culture66208382715
Hospedou-se em ago 2024
Casal
1.0/5
Publicado em 6 ago 2024
Would have rated as a big fat Zero if possible. Worse hotel at which we have ever stayed. Would have moved but we were on a tour. Very noisy at night when there events which there were both nights of our stay. Very large and confusing layout. Limited elevators and very slow. The worse was when I asked for a glass of ice to take to the room, I was told no ice unless I purchased a drink. No ice machines for guests.
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Usuário convidado
Hospedou-se em ago 2024
Outros
1.0/5
Publicado em 4 ago 2024
The ugliest hotel you can ever visit. They steal your stuff and won't replace. They don't clean the rooms properly. My son has asthma and we got a room full of mold. The employees are very rude and yell at you. There are a lot of scary people knocking on your door in the middle of the night. My son had spilled chips on the floor where they picked it up in a bag and put it on the bed. Another day they had put a garbage bag on my toothbrush