The Remote Hotel

The Remote Hotel is a lovely small boutique hotel. All the staff are really charming and very helpful. The rooms are beautifully appointed and the hamam (Turkish bath) was great. We didn't use the sauna but others were using it. Everything was spotlessly clean and the beds super comfy. Breakfast was delicious (Turkish style). Drinks were reasonable. The hotel was full but never felt busy, always sun loungers available and fresh towels. There's some unfinished construction nearby which is a bit untidy but that is not the fault of the hotel. The pool may be tricky for non swimmers or of limited mobility as there is only a ladder step and no shallow end. Sarigerme 'town' is limited - mostly tack and fast food - a few gift shops were nice but mostly fake goods. The 2 beaches are great and very reasonable. Local taxis good. We recommend hiring a car and exploring, the scenery is lush and beautiful. Sarigerme is the best location to explore from, we particularly loved Kavucakcay, Gocek, Dalyan, The Blue Termed, Koyeciz and Gokbel. We definitely recommend The Remote Hotel if you enjoy peace.

The hotel is wonderfully furnished and decorated beautifully. Lovely high ceilings and the bathroom facilities were top class. The hotel is located in a quiet setting, so if you’re looking at peace and quiet, we would recommend. The downside was the restaurant menu and the lack of variety, plus the breakfast was very unimaginative and after a week became quite monotonous. One evening we decided to stay and eat at the hotel and at 8.40pm we sat in the restaurant only to be told the restaurant was now closed even though the hotel advertises it is open until 9pm. Luckily the hotel is not far from the local town, which is possible to walk but at 39c we decided to get a taxi. It only costs around 150TL, so we opted to eat out nearly every night . We did eat at the hotel a couple of evenings but we also found it difficult to feel enthusiastic about anything on the menu. We did notice that hardly anyone ate in the restaurant in the evenings. As it’s a small hotel, we personally thought it would be better if it was an adult only hotel. A couple of families with children were staying at the same time and during the day on a couple of occasions the pool was monopolised. The staff are absolutely wonderful and they cannot be faulted. Well done to all the bar and restaurant staff, you really did make our holiday special. Would we go back? We most definitely would but the menu does need a complete makeover.

Firstly, the hotel interiors are spectacular and so is the housekeeping. The views from the pool are wonderful, but only the pool facing rooms have this view, the rest of the them have a view of building work, diggers and building rubble. The staff serving are sweet. Sadly, the rest is pretty lacking. We booked thought Jet2, who rated this place as 5* and it was in their 'lux' range. We paid a big price increase for this, compared to other hotels in the area. The staff have clearly had no training on customer service or hospitality and this really affect the experience. Eg. I ordered a coke from the bar, and was given an unopened can of coke. I had to ask for a glass. They didn't open the can, or offer ice or slice of lemon, so I might as well have just picked up a can from the shop on our way back to the hotel! There is no cocktail bar and certainly no hotel 'signature cocktail' as mentioned in Jet2 write up. There isn't even a bar list or price list for alcoholic drinks (if you ask for a price, then have to search it on the till, which makes you feel very awkward). The breakfast is EXACTLY the same every day. Eggs, a very basic salad, cheese, stale bread and some honey/jam, plus filter coffee, which is served one small cup at a time (you have to find a staff member to ask for another!). No fruit juice, fruit or yogurt, which I think are pretty basic items for even a 2* hotel breakfast. There are extras available for breakfast (though you kind of have to guess what they are as there is no menu or list), but there are chargeable and this isn't clear at all either. Other guests had ordered espressos, orange juice and fruit each day and didn't realise they would be charged for them (till I told them). There was confusion over what water was free. We, and then the Jet2 rep, were told 'water is free', but we later established the staff were referring to water in square cartons (which we never saw) and plastic bottled water at breakfast. Even though, due to this confusion, reception agreed with the Jet2 rep to waive the water charges we had, they then insisted we paid for them when checking out. When checking out, we were simply asked to pay an certain amount for extra charges. There was no print out with a breakdown and I was made to feel very akward asking for this. It took a good 10 minutes before I got the information on what this figure was made up from and for what. The thing that effected our experience the most was the very rude manager/owner who walked slowly around the public areas or stood with this arms folded, just 'watching'. With such a small hotel (only 13 rooms) most days there were only 2-4 guest around, so we would all greet each other with a hi or at least a smile. This man simply glared back if you tried to smile when coming across him. There was one morning when the single staff member serving breakfast was very busy and the owner and his partner arrived. She helped out, and her and the staff