Jackie G
29 de setembro de 2024
Apart from our initial interaction with the member of staff on reception, we would wholeheartedly and unreservedly recommend this hotel. The staff on reception really could have been more welcoming, but the staff in other areas of the hotel were exceptionally pleasant and helpful. Everywhere was spotless. Our room (201) with sauna and large balcony was spacious, very well equipped, with a huge bathroom and brilliant shower, and we could not fault anything. The bar and restaurant areas were beautiful and it was a real pleasure having breakfast in the fully glazed restaurant, with views out to the terraces and beyond. Staff, especially Sam and Daniel, were attentive and exemplary with the service. Food was amazing and wines delightful. The lounge area could have been better equipped with comfortable settees, but the swimming pool, relaxation room and sauna on the top floor of the hotel were stunning and hugely recommended, as well as the sun terrace on the roof, with 360 views of the beautiful valley. Parking was limited outside, and the underground car park proved a challenge for our low sports car. However, the staff immediately responded to our request to park at the side of the hotel, so this wasn't a problem. There are numerous excellent coffee shops and restaurants within walking distance of the hotel, as well as shops, the best Spar we have ever visited and the cable car up to amazing views, walks/hikes etc, a three minute walk away. Fabulous hotel, awesome amenities, brilliant location for touring nearby passes and amazing value for money. Why this is only a 3*hotel we cannot understand. It should easily be a 4* if not a 5* and have no hesitation in recommending it unreservedly. Probably not for children, but young and old people alike will, we're certain, enjoy their stay here. Wonderful!!
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