Hampton Inn & Suites Seneca-Clemson Area

Bathrooms are unimaginable filthy!!!!! Bed sheets have blood stains on them!!!! The staff are very rude and seem to care less what the rooms look like or how the guest feel about the filthy rooms!!! I would NOT recommend staying here!!!!!!!

We've stayed at this Hampton multiple times and never had any problems, but this time we noticed the public areas need some work. We only stayed one night, and our room was comfortable and clean. The breakfast area, however, needed some attention. The roof was leaking so there were sections on the floor marked off with buckets catching the drips, and the furniture and floor were in less-than-great shape. The floor was noticeably in need of a good cleaning (the light colored tile and grout showed a lot of dirt), and the furniture was in bad shape with several tears and stains. If the management pays a little attention to this area of the hotel, these are not difficult fixes. There aren't a ton of hotels in the area, and this is still our favorite, so I'm not writing it off though it wasn't looking as great this time as it usually has been.

Speedy and super friendly checkin. We booked a king room which happened to be an adapted room with wider doors, a fold down seat in the bath and bars. It was nicely decorated, clean and spacious. There was a fridge, air con, coffee maker and microwave. The bed was really comfy with nice linen. The pillows were a bit hit and miss. Nice bathroom but lacked main toiletries (no shampoo, conditioner, just shower gel). There was a small body lotion and mouth wash. There was a sign however advising you could request anything you needed. We used the pool which was very clean and refreshing, it was a really hot day. Plenty of sun loungers, umbrellas and tables to use. Free pol Towels too. Breakfast was really plentiful with a selection of hot and cold breakfast items, including waffle makers. Good selection of coffees, juice, usual continental breakfast items. There is nothing local to this hotel (ie walking distance) just a petrol station that did great fresh pizza. All in all a good, clean hotel, which was also good value all round.

Checked in, went to my room, went in the room, and it was already being occupied!! I had to go downstairs and get another room. That night I used my prescription eye glasses in bed to read and forgot them. I called back later that night, the next day and the day after and my glasses were never found. They did give me 20% off for giving me a room that was occupied but I'm still out of almost $300 for my eye glasses. Never again will I stay at that hotel.

Dated rooms in need of some TLC. Looks like it was furnished 20 years ago in dire need of refreshing. No USB charging port ANYWHERE in the room so bring one. Not very convenient when you don’t have one and have an international business call at 3am!!! Not convenient for business travelers.

Our first visit to Seneca. Hamptom made it a pleasure. Shannon at the front desk made us feel very welcomed and assisted us with places to eat. The room was large and in good repair. Therefore, no complaints. Our go to place in Seneca.

Absolutely filthy and deplorable conditions. Our room obviously had not been cleaned for weeks, or months. The bathroom was beyond sickening and I took pictures of the filth, as soon as I entered. I showed all the photos to the employee at the front desk, and he could not have cared less. His only response was that he’s not in charge of housekeeping, and he took no responsibility whatsoever in addressing or rectifying the issue. I told him that this room should never have been issued to anyone to stay in, and the housekeeping manager obviously does not manage or oversee that the rooms have been sufficiently cleaned. I do not know how the health department has not closed down this hotel yet. Do NOT stay here!!

Rooms smell musty! Dirty carpets. Found blood stain on one pillow and drool stains on another. Housekeeping didn't clean room even after requesting. Missing ceiling tiles in hallways. Elevator carpets are stained, worn down and smelly. Bring Lysol spray!

Awesome Hampton Inn. Very clean and well maintained. Staff very friendly and helpful. Upon checking in, Sahil greeted us and shared a “Thank You” for being a Hilton Honors member. Don’t recall the last time I heard that from a Hilton front desk person. Sahil then noticed my wife talking about having Cheer-wine (soda) at the hotel. What?! LOL. Sahil proceeded to bring my wife a Cheer-wine, along with two bottles of water. Made us feel very welcomed and special. Breakfast was the standard HH servings. It was well appointed and kept clean. We have previously stayed at this hotel and it has always been a great experience. 100% recommend.