Moxy Seoul Insadong

O hotel da série Marriott com quartos muito pequenos é compreensível porque a localização é no centro de Seul, mas as habilidades de expressão em inglês da equipe da recepção são muito ruins e realmente não há serviço, porque temos que pedir a eles para pegar uma garrafa depois das nove horas Água, na verdade, respondeu que a equipe de limpeza descansou e precisa ir até a recepção para buscá-la sozinha, então perguntei se comprei um serviço de hotel 24 horas? A qualidade da limpeza da estadia prolongada também é bastante casual, como mostra a foto abaixo

Weird that the check-in was on the top floor. The bed was so worn out I got backache for the days I was there. I literally fell into a hole each night.  Netflix went on and off all the time. 

The hotel is wonderful for those traveling around Myeongdong.

The hotel is in a convenient location and has excellent access to the subway, restaurants, and bars. The hotel interior is subpar. There is a serious plumbing issue in some rooms that creates a stench so bad it will have you requesting to change rooms. Housekeeping needs retraining because my room had no bath towels, and the toilet had not been cleaned. The toilet seat had mysterious dark spots that might have you concerned about contracting a disease. The toilet seat was soaking wet as well. Because of the above issues I requested to speak with the on duty manager. A gentleman came to see me and was introduced as the manager, but after a few questions it became clear the concierge had lied about the position of the employee talking to me. After I caught their dishonesty, they apologised and said he was the house keeping manager. A new room was organised for me. Despite being moved to a new room, the poor quality of the hotel continued. The bathroom towels were so “well used” that the seams had split. The towels were also rough upon the skin that had me feeling they should be used as sandpaper rather than for human use. The bathroom sink was also blocked. And the housekeeping didn’t replenish toothbrushes and vanity kits daily. The hotel asks us to pay a deposit in case we break something. I seriously believe the hotel should pay the guests a deposit in case the hotel experience ruins the guest’s vacation experience. This is definitely the situation that occurred to me. As a Marriott hotel, I’m deeply disappointed by my experience at a Moxy Insadong. I will not be staying at this hotel again and I recommend others to try other hotels in the area.

Simple fuss free hotel. Located right next to the subway station. Getting around is easy but we tried to walk around to save some transport fees and check out shops along the way. It’s actually walkable to myeongdong!

The hotel is wonderful for those traveling around Insadong and Meyongdong.

Amazing location. Very clean and stylish room. The vibe is great for young travelers. I also like that they have laundry room for visitors.

 everything is great 👍🏻👍🏻

Hotel is right behind metro station on Insadong street - a lot of restaurants and cafe in the area. Staff was helpful. Room clean up everyday. Free 12 hrs luggage storage after checkout. Would come back again.