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Avaliações dos hóspedes
4.4/5
Muito bom
362 avaliação
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Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.1
Atendimento4.4
Limpeza4.4
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Todas as avaliações(362)
Avaliações positivas(339)
Avaliações com fotos/vídeo(89)
Fácil de se locomover(70)
Limpo e arrumado(62)
Conveniente para compras(56)
Ótimo atendimento(45)
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Isolamento acústico médio(10)
Ambiente elegante(6)
Retornou várias vezes(6)
Avaliações negativas(23)
Usuário convidado
Quarto standard twin
Hospedou-se em aug. 2022
Família
1 avaliação
2.2/5
Publicado em 7 aug. 2022
É um lugar para o qual não queremos voltar porque somos coreanos que não são para fazer compras. Eu não tinha motivos para ficar em Myeongdong. Para os estrangeiros se hospedarem por motivos de viagem, o local fica bem em frente à filial Lotte Myeongdong e a estação de metrô fica próxima.
Em primeiro lugar, o quarto é muito pequeno e a cama de solteiro é muito estreita. Não há portas de armário. Eu nem tenho um roupão. O banheiro também é muito pequeno e há apenas um item de corpo. O ar condicionado era barulhento a noite toda, se eu dormia ou não. . .
Texto originalTraduzido pelo Google
Resposta da propriedade: Prezado senhor/senhora, Obrigado por nos contar sobre sua experiência no ibis Ambassador Seoul Myeongdong. Lamento que sua experiência não tenha atendido às suas expectativas; por favor, permita-me expressar minhas sinceras desculpas. No Ibis, nos esforçamos para oferecer uma experiência de serviço superior para cada cliente; portanto, seu feedback é muito importante para nós. Tenha certeza de que estamos tomando as medidas apropriadas para resolver o problema e evitar ocorrências futuras. Agradecemos por compartilhar suas preocupações e esperamos que você nos dê a oportunidade de atendê-lo melhor em um futuro próximo. Atenciosamente, Sam Sanghyun Gerente de Back Front Office
eSKae
Quarto triplo standard
Hospedou-se em dec. 2024
Família
2 avaliação
4.7/5
Incrível
Publicado em 18 dec. 2024
Location was superb with airport bus located right beneath hotel. They dont provide disposable toothbrush so u have to bring ur own. Another downside is also that the pillows are flat and have to rely on two pillows just to have the normal comfy sleep. Other than that everything else is great! Conveniece store located just 50m away from doorstep too.
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Resposta da propriedade: Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed our superb location with the airport bus stop conveniently located right beneath the hotel, as well as the nearby convenience store just steps away.We appreciate your feedback regarding the absence of disposable toothbrushes and the flatness of the pillows. Your comments are valuable, and we will review these areas to improve our guests' comfort.We’re glad to know that everything else met your expectations, and we look forward to welcoming you back for an even better stay next time!Best regards,Jacob Song Front Office Manager ibis Ambassador Myeongdong
Belovedcass
Quarto standard twin
Hospedou-se em nov. 2024
Viaje com amigos
5 avaliação
5.0/5
Excepcional
Publicado em 11 nov. 2024
Good location. Airport bus just outside the hotel. Easy access to subway. Everything is within reach.
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manager
Usuário convidado
Quarto duplo standard
Hospedou-se em okt. 2024
Família
7 avaliação
3.7/5
Publicado em 15 okt. 2024
very good location
close to night market and bus and mtr stations
did not expect need to pay for dental kits though
and the wifi in room said to be used without password but it never worked…
breakfast didnt hv much choices but good that some food changed everyday
will consider stay again for its convenient location
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As you mentioned, if the Wi-Fi is not working during your next stay, you can rent a pocket Wi-Fi at the front deskThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manager
Usuário anônimo
Quarto triplo standard
Hospedou-se em okt. 2024
Viaje com amigos
13 avaliação
3.5/5
Publicado em 16 okt. 2024
Excellent location. Airport bus 6015 stops right in front of the hotel. Location right in the heart of myeong dong. It is a 3 star hotel. Only shower gel, hand wash and shampoo available in the bathroom with towels. Slippers also available in room. Suspect there are bedbugs on my bed but can’t confirm. Overall I am happy with my stay.
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As you mentioned, I will forward the issue regarding the bugs to the relevant department for confirmation.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manager
Usuário anônimo
Quarto duplo standard
Hospedou-se em aug. 2024
Casal
1 avaliação
4.0/5
Muito bom
Publicado em 14 aug. 2024
Location is good, very convenient. A lot of good food around this area
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Resposta da propriedade: We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manager
Usuário convidado
Quarto duplo standard
Hospedou-se em dec. 2024
Casal
1 avaliação
4.7/5
Incrível
Publicado em 20 dec. 2024
Good location. The staff is very friendly and professional. I enjoyed my stay and will choose this place again when I travel to Seoul
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Resposta da propriedade: Thank you for your wonderful review! We’re delighted to hear that you enjoyed our convenient location and appreciated the friendly and professional service from our staff.It’s great to know that your stay was pleasant and that you would choose us again for your next visit to Seoul. We look forward to welcoming you back for another fantastic stay!Best regards,Jacob SongFront Office Manageribis Ambassador Myeongdong
Usuário convidado
Quarto duplo standard
Hospedou-se em dec. 2024
Negócios
4 avaliação
5.0/5
Excepcional
Publicado em 15 dec. 2024
Jacob Song from Front Desk staff was extremely helpful and polite when I asked for his help for direction, questions etc. He was patiently explained to me and showed me from 19th floor lobby window direction. I also saw he explained another guest patiently before me. Thumb up for Jacob Song
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Resposta da propriedade: Thank you so much for your kind and thoughtful words! It was truly my pleasure to assist you during your stay, and I’m delighted to hear that I could help make your experience a little easier and more enjoyable. Providing clear directions and ensuring our guests feel comfortable is something I take great pride in, so your recognition means a lot to me.I’m also glad you noticed our efforts to assist all our guests with care and patience. It’s wonderful guests like you who inspire us to continue providing excellent service every day.I hope to welcome you back to our hotel in the future. If there’s ever anything else I can assist you with, please don’t hesitate to let me know. Safe travels, and thank you again!Warm regards,Jacob SongFront Office Manageribis Ambassador Myeongdong
Usuário convidado
Quarto standard twin
Hospedou-se em maj 2024
Viaje com amigos
8 avaliação
4.5/5
Ótimo
Publicado em 4 juni 2024
Good location just right next to the main myeongdong area. Hotel is nearer to Euljiro il ga station than Myeongdong Station (~3min vs 8 min walk away). Sound proofing is bad as we could frequently hear the people next to us talking - including the sound of them trying to plug a power point by their bedside in the wee hours. Hotel reception service is good and includes a luggage weighing machine.
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Usuário convidado
Suíte júnior king
Hospedou-se em nov. 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 28 nov. 2024
The hotel is clean and the location is good. Very near to Myeongdong shopping street. Will recommend.
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Resposta da propriedade: Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our clean accommodations and convenient location near Myeongdong shopping street.Your recommendation means a lot to us, and we hope to welcome you back on your next visit to Seoul!Best regards,Jacob SongFront Office Manageribis Ambassador Myeongdong
harrylcf
Quarto duplo standard
Hospedou-se em okt. 2024
Casal
3 avaliação
4.5/5
Ótimo
Publicado em 1 dec. 2024
Convenient location in Myeongdong. Direct bus service from airport right to hotel. Easy access to shopping, train station and cafes.
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Resposta da propriedade: Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our convenient location in the heart of Myeongdong. It’s great to know that the direct airport bus service and easy access to shopping, the train station, and nearby cafes enhanced your stay with us.We hope to have the pleasure of welcoming you back soon for another enjoyable and seamless experience!Best Regards,Jacob SongFront Office Manageribis Ambassador Myeongdong
Xiang Ling Alvina
Quarto standard twin
Hospedou-se em okt. 2024
Viaje com amigos
3 avaliação
3.5/5
Publicado em 17 okt. 2024
Extremely well located but do note that there are 2 Ibis Ambassadors in the same area. One just separated with an additional “style” in the name. We got to the wrong Ibis as Uber’s search called up Ibis Style. Nonetheless, the location of this hotel is very convenient though it was lacking in amenities and the hotel is quite old.
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Resposta da propriedade: Dear guest, Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Myeongdong. I am sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucas Jung Assistant Front Office Manager
Usuário convidado
Quarto triplo standard
Hospedou-se em okt. 2024
Viaje com amigos
3 avaliação
5.0/5
Excepcional
Publicado em 9 okt. 2024
The hotel's location is very convenient. You can take the Airport Limousine Bus No. 6015 from Incheon Airport for 17,000 KRW per person, per trip, and get off right in front of the hotel. For your return trip to the airport, you can catch the bus at the same stop.
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Resposta da propriedade: Dear. GuestWe very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong.We are delighted to hear that you had a comfortable stay.Thank you once again for your valuable feedback, and we look forward to welcoming you back. Sincerely, Ibis Ambassador Seoul Myeongdong Front Office
Usuário anônimo
Suíte júnior king
Hospedou-se em mars 2024
Casal
14 avaliação
3.5/5
Publicado em 2 apr. 2024
Nice location. Friendly of staff. Should give us the.complementary drink while waiting for room not after we get the room. Bhc chicken just nearby.
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Resposta da propriedade: Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Myeongdong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sam Sanghyun Back Front Office Manager
Usuário anônimo
Quarto standard twin
Hospedou-se em mars 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 19 mars 2024
excellent location right at myeongdong doorsteps. close to
train station and street food stalls just below the hotel. hotel room is small but clean and housekeeping does a good
job. hotel counter staff are very helpful. airport limousine bus stops right in front of hotel and also leaves from airport from the same bus stop. super convenient.
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Resposta da propriedade: We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Sanghyun Back Front Office Manager